1. In order to determine the critical value of the change management plan, which of the following should the project manager use?
A. Expert judgment, rolling planning and project management software
B. Lessons learned from previous projects, project management office standards and earned value data
C. Planning process output, business environment factors and organizational process assets
D. Business environment factors, expert judgment and project management software
Correct answer: C
Analysis: The content of the change management plan in the middle of the question was generated during the process of formulating the project management plan in 4.2, so the question I want to examine is the input of 4.2, and only C is the correct answer.
2. During the project start-up phase, the project manager wants to fully understand the scope of the project. Before the project charter is approved, which of the following documents will help the project manager understand the scope of the project?
A. Business case
B. Project scope statement
C. SOW
D. Contract
Correct answer: C
Analysis: The question asks which document describes the scope of the project, but it must be a document that exists before the approval of the charter. Although B describes the scope of the project in detail, the output of the planning process after the charter is approved cannot be selected. A, C, and D are all inputs to formulating the charter, but only C emphasizes "product scope description", and the other two do not emphasize project scope, so C is selected.
3. During the execution of the project, the customer identified new requirements that were not included in the contract. What should the project manager do first?
A. Report the problem to senior management and request that it be treated as an exception
B. Register the change request and implement the overall change control process
C. Review the impact, if it does not affect the progress, then accept the new demand
D. Update the scope and charge the customer the fees required to complete the new requirements
Correct answer: B
The topic scenario can be summarized as scope omissions, and the omissions should be added to the scope benchmark immediately. Any updates or additions to the scope should strictly follow the overall change control process. Among the four options, only B fully complies with the change process. A does not emphasize the process, C directly adds new requirements, and D also directly updates the scope.
4. The team collects project requirements during the project planning stage. Some requirements submitted by the customer's information technology team are in conflict with the customer's business team. Which of the following should be used to solve the problem with the relevant parties?
A. Conduct interviews
B. Hold a guided seminar
C. Executive focus group
D. Brainstorm
Correct answer: B
When looking at the collection requirements, keywords such as "different opinions from multiple parties" and "cross-department" appeared, so I chose to use guided seminars. The guided seminar has three characteristics: inter-departmental, fast, and unanimous.
5. During the project status meeting, two project managers discuss the deliverable features of the next milestone. If the team members deliver as planned, the deliverables will not meet expectations. To ensure that the project delivers all business-critical functions, what should the project manager do next?
A. Review the demand tracking matrix
B. Analyze the subordination matrix to resolve differences
C. Identify it as a risk and add it to the risk log
D. Perform deviation analysis
Correct answer: A
Analysis: The role of the "requirements tracking matrix" is to "help to ensure that every requirement approved in the requirements document can be delivered at the end of the project", see PMBOK 5.2.3.2.
6. The project manager must create a project management plan. The scope of the project is to develop a product that is similar to the existing product on the market. The project manager has been engaged in the development of this type of product in another company. What should the project manager do next?
A. Start to develop the time and cost planning activities of the project
B. Determine the data of the previous project and start time and cost planning activities
C. Based on experience, start recording requirements before time and cost planning activities
D. Based on experience, prepare requirements documents and time and cost planning activities at the same time
Correct answer: C
Analysis: If the project manager has similar project experience, he can learn from that experience. The A and B options ignore this experience; the "simultaneous" option in the D option is problematic, and the scope planning work generally precedes the schedule and cost planning activities.
7. During the start-up phase of an international project, the project manager and experts analyze the project scope statement together. The expert informed the project manager that due to import restrictions, some project deliverables were not feasible. What should the project manager do next?
A. Remove the unworkable project deliverables from the project scope statement and project charter, and then start the project
B. Start the project according to the original plan, and then transfer the risk to an external party if there is a problem
C. Develop new scope and contract negotiation discussions with the project sponsor and key stakeholders
D. Incorporate import restriction risks into the risk management plan and risk register
Correct answer: C
Analysis: The "Project Scope Specification" appears in the question stem, indicating that the scope definition has been formulated, but due to external factors, the scope needs to be adjusted. This is a change topic. You should choose the one that best fits the change process, but none of the four options directly belong to the change. Because of the process, we can only use the method of elimination. In option D, the specific risks of the project do not need to be included in the risk management plan. This is a macro plan.
8. The business analyst collects requirements for a new project. Stakeholders come from different departments and their needs are also different. The limited project budget can only deliver half of the demand. To determine which requirements should be included, which of the following should the business analyst use?
A. Leading seminar
B. Focus groups
C. Group decision-making technology
D. Group innovation technology
Correct answer: A
Analysis: Collect and coordinate cross-departmental requirements, using guided seminars.
9. After the quality assurance audit, the project manager received a formal change request and proposed to revise part of the drawings. Which of the following plans should the project manager look at first?
A. Project Management Plan
B. Change management plan
C. Configuration Management Plan
D. Quality Management Plan
Correct answer: A
Analysis: The situation described by the title is scope change. The first input of scope change is the project management plan. Both B and C are included. The core plan for guiding scope change-the scope management plan is also included in the project management plan.
10. The change request to expand the scope of the project has been approved. What should the project manager update next?
A. Scope statement
B. Project Charter
C. Progress baseline
D. Work breakdown structure
Correct answer: A
Analysis: Usually the update scope statement comes first, clarify the updated deliverables, and then go through the specific work breakdown structure. Although these processes can be carried out simultaneously in practice, when you see the "next step" during the exam, you must strictly follow the steps to select answers.
11. A company appointed a project manager to manage a top priority project with a budget of US$20 million and a duration of 36 months. During the evaluation, the project manager realized that one or both of the constraints might not be realistic. What should the project manager do first?
A. Analyze requirements to create a project scope statement
B. Follow the process specified in the risk management plan and the change management process
C. Perform cost performance analysis to keep the project in line with time and budget
D. Analyze requirements and create a project scope statement that meets the risk management plan
Correct answer: A
Analysis: This question has a lot of information about the stem. According to the answers to the options, it can be concluded that the key word of the question should be "restrictive factors". There are three documents that emphasize the recording of restrictive factors in the project: project charter, requirements document and project scope statement. Option A means that the identified constraints should be documented.
12. The project manager has developed a detailed description of the project scope. Which of the following tools and techniques should the project manager use to submit the project scope statement?
A. Performance review, deviation analysis, decomposition and reserve analysis
B. Expert judgment, deviation analysis, determination of alternatives and product analysis
C. Performance review, product analysis, determination of alternatives and reserve analysis
D. Expert judgment, product analysis, determination of alternatives and guidance
Correct answer: D
Analysis: What are the correct tools for the scope definition process in this question? See PMBOK 5.3, using the elimination method, only D is all right.
13. A company wants to purchase a customer data system that can be used globally. The company procedures require that data from different countries should be kept separately. Where can the project manager find this information?
A. Project scope benchmark
B. Demand management plan
C. Requirements document
D. Project Management Plan
Correct answer: C
This question describes a requirement, which is called "the business rules of the executive organization" to be precise. It belongs to the business requirement in the requirement and is one of the main contents of the requirement document. See PMBOK 5.2.3.1 for details.
14. A new project manager is appointed to manage a project that is currently behind schedule and over budget. After talking with team members, the project manager discovered that the requirements gathering process was not performed correctly. What should the project manager do next?
A. Quickly follow up the progress and make up for the lost time
B. Revise the schedule and budget based on the current completion estimate
C. Notify the customer that the delivery will be delayed, and negotiate compensation
D. Review the scope and issue a change request if necessary
Correct answer: D
Analysis: The situation described by the question stem can be understood as: the collection of requirements, that is, the scope has a problem (should be a scope omission), resulting in a backward schedule and cost overruns. To solve the problem fundamentally, we must also start from the scope, D is the best. Other options treat the symptoms but not the root cause.
15. The demand management plan is an integral part of the project management plan. It describes how to analyze, record and manage project and product requirements. The demand management plan contains the following items, except
A. Demand list and demand priority
B. Requirements prioritization process
C. Measurement indicators and reasons for using them
D. Reflect which demand attributes will be included in the tracking structure of the tracking matrix
Correct answer: A
Analysis: Refer to PMBOK 5.1.3.2, B, C, and D are all content in the demand management plan. The demand list for option A should be placed in the demand file. There is no specific demand record in the demand management plan, but it just explains how to identify the demand. method.
16. The project manager formulates a list of project risks by sending a questionnaire to subject experts for comments, and reviews the experts’ anonymous responses to reach an agreement on the most important project risks. What kind of tool or technology is this example?
A. Joint Application Design/Development (JAD)
B. Multi-criteria decision analysis
C. Delphi Technology
D. Expert judgment
Correct answer: C
Analysis: Back-to-back, anonymity, and consensus are the characteristics and basic definitions of Delphi technology.
17. The project manager has developed a work breakdown structure (WBS) for a new project. Which of the following is an effective way to create WBS?
A. Use sub-projects that can be outsourced
B. Use sub-components that can be outsourced
C. Use incremental (incremental) deliverables as the decomposed work package level
D. Use the phases of the project life cycle as the first level of decomposition
Correct answer: B
Analysis: Refer to PMBOK 5.4.2.2: "Include various lower-level components developed by organizations other than the project team (such as outsourcing work)." Components are the general term for WBS node decomposition types.
18. The project sponsor approved the scope of an application development project. What should the project manager do?
A. Create a list of activities
B. Defining scope benchmarks
C. Develop a work breakdown structure (WBS) dictionary
D. Perform decomposition
Correct answer: D
Analysis: This question should be understood as the definition of the scope is completed, the project scope statement has been approved, the next step should be to create a WBS. D is more specific; B is not selected because WBS is required before the specific content of the scope benchmark (WBS, WBS dictionary, project scope statement).
19. The company won a contract to develop a production assembly line for a product. The customer is worried about a potential risk associated with a key component. Which of the following will help the team enter the design phase of the project?
A. Prototype development
B. Implement benchmarking
C. Conduct a customer seminar
D. Perform Six Sigma analysis
Correct answer: A
Analysis: The project team's response to risks can eliminate customers' worries about potential risks and help the project enter the next stage. Among the four options, only A is the mitigation measure in the risk response strategy. In addition, the development of the prototype is generally before the formal design, which is more in line with the subject scenario.
20. A key user representative who participated in the product verification activities proposed to change some of the tasks and deliverables described in the project methodology. These changes will have a considerable impact on the verification strategy defined in the planning phase. What should the project manager do first?
A. Dismiss the key user representative from the verification team
B. Include the Project Management Office (PMO) in the discussion
C. Send an email to the key user representative with the agreed method reached during the planning stage
D. Maintain authority and ensure that the confirmation phase proceeds as planned
Correct answer: C
Analysis: This question is the scope change problem. Normally, the change process should be followed, but there is no option. Using the method of elimination, it is found that C means "factors that affect the change" and is the first choice. Even if B can be understood as an analysis of the impact, it will be done after C.
21. The project manager is managing a $5 million fixed price project that has made many changes to the scope. As part of the business requirements meeting, the business architect identified a change that would involve 100 hours of additional requirements analysis. To record this change, which of the following should the business architect create?
A. Project document update, work performance information and project management plan update
B. Project document updates, change requests and scope benchmarks
C. Change request, team performance evaluation and project management plan update
D. Organizational process asset update, communication management plan and change request
Correct answer: B
Analysis: The file that needs to be updated after the approval of the change of the test, use the exclusion method. Because it is a scope change, it has nothing to do with team performance; in addition, the work performance information is after the fact, the change has just been approved but has not been implemented, so it is not relevant; D lacks scope benchmarks. Therefore, only B can be selected, and the change request is understood as updating the status of the change request in the change log.
22. After delivering new computer applications to external customers, customers request additional system documentation. What should the project manager do first?
A. Check whether the emergency reserve is sufficient to make changes
B. Update project budget and schedule, including changes
C. Ask the customer to provide a change request
D. Request the project team to provide the documents requested by the customer
Correct answer: C
Analysis: The project has been completed and the customer has put forward new requirements. The best answer should be: it is recommended that the customer establish another project to achieve the new demand, because the change in the end of the project is very costly. However, there is no such best option among the options of this question, and it can only be processed according to the change process, and choose the C answer that best fits the process.