1. After being assigned to a new project, the project manager receives a draft of the project charter. The project manager found that some important stakeholders were not involved in the definition of the initial specification. What should the project manager do first?
A. Obtain the final approval of the project charter and determine that the needs of key stakeholders are included in the requirements document
B. Try to maintain the original requirements and get approval of the project charter
C. Collect the high-level needs of key stakeholders and complete the project charter
D. Obtain the approval of the project charter from the sponsor, and determine the needs of key stakeholders during the project implementation
Correct answer: C
Analysis: The objectives and success criteria of the project are determined in the charter, so input from key stakeholders is required. Without the participation of key stakeholders, the charter is incomplete, so C is better. Option A can be considered after Option C. Pay attention to the wording "first" in the title.
2. The project sponsor and project manager are developing the project charter for the new energy plant. There are many sites to consider, but they may affect the cost of the project. To choose the most suitable site, the project sponsor and project manager must first perform which of the following tasks?
A. Business needs
B. Project scope statement
C. Commercial documents
D. Project budget
Correct answer: C
This question can be understood as which item is the input for formulating the project charter, and only C is correct.
3. Which of the following inputs should the project manager use to resolve the change?
A. Work performance report
B. Approved change request
C. Change log
D. Change control meeting
Correct answer: A
Analysis: For the input of the overall change control process for this test, see the input of PMBOK 4.6.
4. The company hired a consulting company to implement third-party software. The project is divided into multiple stages and must be completed within 18 months. Which of the following risks should be included in the project charter?
A. Supplier resources may not be available on the project start date
B. Project resources lack sufficient training in new software
C. The detailed project scope has not yet been determined
D. Feasibility study shows that indoor implementation is the best solution
Correct answer: A
Analysis: This question is actually taking the test: which item can be regarded as a project risk. The difference between risk and problem (problem in the problem log) is that risk is objective and has little to do with human responsibility or effort. Both B and C belong to the normal conditions prevailing in the early stage of the project, and they can and must be improved through the efforts of people (project managers). Both can only be called problems; D is not even a problem, let alone a risk. A is an objective existence, which is restricted by external resources, not a normal situation, and may bring schedule risks to the early stage of the project.
5. A project involving multiple contractors was completed. What should the project manager do when the project ends?
A. Update project documentation
B. Start the future procurement action plan
C. Reallocate the contractor’s resources to another project
D. Ensure that all project documents are archived
Correct answer: D
Analysis: The work that needs to be done at the end of the test project. B has nothing to do with the closing; C is not the responsibility of the project manager, and the project manager does not have this right (note that it is the contractor’s resources); A and D seem to be correct, but the closing emphasizes file filing rather than updating, so D is relatively better. In addition, in terms of the order and process of closing, we should first sum up experience and lessons before filing.
6. After strict quality control, the product meets the standard and is launched. The operations department requested the addition of multiple new functions and believed that these new functions could be easily implemented. However, adding these new features will delay the project and cause cost overruns. What should the project manager do in order to manage the expectations of the operations team and provide transparency on schedule and cost?
A. Refer to the defect control chart to show the relevant parties that the new function affects the product stability
B. Use the product change management process to evaluate the new features allowed in the product
C. Postpone all new product features until new projects are launched and improved products are delivered
D. Require customers to accept lower quality control standards, so that the project can implement new functions faster
Correct answer: B
Analysis: The requirements for adding functions in the project are all change issues. The overall change control process must be strictly implemented, and the option that best fits the change process should be selected. Strictly speaking, there is no correct answer to this question. Choose a relatively better one, which is B. B’s problem lies in the unfamiliar vocabulary in the "product change management process", which does not exist, but B emphasizes the change management process, as the answer is better than other options.
7. During the construction phase of the project, the project sponsor appoints a new industry expert (SME) who will approve the testing phase of the project. The requirements of the project were recorded and approved by the previous SME, but the SME no longer works on the project. What should the project manager do next?
A. Instruct the new SME to verify these requirements through the recorded requirements
B. Create a change request because the team composition has changed
C. No action is taken because the new SME must comply with the previously approved requirements
D. Arrange a team building activity to promote team development
Correct answer: B
Analysis: This question uses the elimination method, C is definitely wrong, D is not related to the stem, and can be eliminated. A and B should be able or need to do the work, the key is which one is more important and priority. From a procedural point of view, B is more prioritized or important. Although creating changes may seem a little overkill, it is in line with the procedures. A can also do it, but the necessity and priority are not as good as B.
8. In the start-up phase of the construction project, the client and the project sponsor notify the contractor that the project must be completed within six months. The project sponsor will fully invest and provide support. However, according to preliminary calculations by the project manager, the project will take nine months. What should the project manager do next?
A. Negotiate with the sponsor to increase the project time
B. Meeting with the project sponsor and client and requesting their guidance
C. Include time constraints in the hypothetical log
D. Reduce the scope of the project to meet the project deadline
Correct answer: C
Analysis: During the start-up process (the stage in this topic should be understood as the process), the progress constraints have been identified and should be recorded in the hypothetical log. The most primitive hypothesis log should contain the most primitive constraints and assumptions.
9. In the middle of a software project, the customer wants to add an additional function, but does not increase the cost. What should the project manager do?
A. Discuss the need with the customer and clarify its impact
B. Report to senior management and solicit opinions
C. Agree to add this feature to increase customer satisfaction and show flexibility
D. Reject this request because it is not within the approved scope of work
Correct answer: A
Analysis: This question is to change the topic. Choose the option that best meets the change procedure. A is to analyze the impact, which is more in line with the change process than other options. Pay attention to the question of the change process, and select the answer at the top of the answer options in accordance with the overall process.
10. A project jointly developed by the company's internal team and suppliers is experiencing problems, so the company president hires a new project manager. During the first project review, the new project manager found that the key project deliverables were not specified in the first phase and the project phase was not determined. What should the project manager do next?
A. Modify the project management plan and implement it as soon as possible
B. Focus on completing the first phase of delivery in accordance with the project management plan
C. Confirm the scope of the project with the sponsor and key stakeholders
D. Update the project charter and obtain support from key stakeholders
Correct answer: D
Analysis: The topic is a "new project manager" type of topic. If you encounter this type of topic, look for the charter.
11. The project manager has an idea for a new service that allows his company to conduct business in a new market segment. After consulting, communication, market analysis and project evaluation, the project manager believes that there is a basis for further defining the new service idea. What should the project manager do next?
A. Identify risks
B. Collection requirements
C. Define high-level scope
D. Create a work breakdown structure
Correct answer: C
Analysis: The title stem describes that after a commercial demonstration of a new project, it is believed that the project can be further advanced. The next step should be to formulate the project charter to seek approval for the project. C belongs to the work of formulating the project charter, which takes precedence over options A, B, and D.
12. The company president asked the project manager to implement a new financial system. What techniques should the project manager use to obtain high-level project scope?
A. Carry out self-made or purchased analysis
B. Meeting with the Director of Information Technology to conduct an analysis
C. Define requirements with the company’s financial experts and business owners
D. Collect the needs of financial application vendors
Correct answer: C
Analysis: How to collect the main requirements for this question? In the process of formulating the charter, the project goals are determined mainly based on the opinions of the sponsors. This question uses the elimination method, C is the most comprehensive and can be understood as a process of collecting high-level requirements, rather than a process of formulating a charter.
13. During the final acceptance of deliverables by the client, the project manager encountered opposition from local groups. The project manager’s company conducted a root cause analysis and found that the project did not fully consider the environmental factors of the project. In which process group should this work be completed?
A. Start
B. Monitoring
C. Planning
D. Implementation
Correct answer: A
Analysis: Career environmental factors should be considered as early as possible. The business environmental factors appeared in the input of Section 4.1 "Develop Project Charter", which belongs to the start-up process group, so A is selected.