30. [Single Choice] A project manager is assigned to a global project with dispersed team members. Previously, when working with remote teams, project managers found that team members tended not to deliver high-quality work. What should the project manager do to ensure that the project is completed on time and with high quality?
A project manager is assigned to a global project with dispersed team members. Previously, when working with remote teams, the project manager observed that team members do not tend to produce quality work. What should the project manager do to ensure the project is complete ed on time with quality?
- A: Teams are encouraged to participate in a peer review exercise at the end of the project. Encourage the team to participate in a peer evaluation activity by the end of the project.
- B: Introduce the use of timesheets and require team members to review and submit timesheets on a regular basis. Introduce the use of time sheets and ask team members to review and submit them regularly.
- C: Schedule regular team meetings so team members can update each other on the progress of assigned tasks. Arrange regular team meetings for the team to update one another on the progress of their assigned tasks.
- D: Conduct group and one-on-one meetings with the team to develop clear shared goals. Meet with the team together and in one-on-one meetings to set clear, shared targets.
Correct answer: D Your answer: B
Analysis: Choose D. When working with remote teams, it is critical to establish clear lines of communication and set expectations to ensure that all team members are aligned with project goals. Through meetings and one-on-one meetings with the team, project managers can set clear, shared goals and discuss any challenges or issues that may arise. This approach can help build trust and collaboration within the team, leading to higher levels of engagement and commitment to delivering high-quality work.
31. [Single Choice] A lab is launching a new product, defined as eight iterations with a fixed release date. At the beginning of the second iteration, the project manager realized that an important governance function was missing in the project backlog. What should a project manager do?
A laboratory is launching a new product, defined to be executed in eight iterations with a fixed release date. At the beginning of the second iteration, the project manager realizes that a significant regulatory feature is missing in the project backlog. do?
- A: Ask the Product Owner to add missing features to the backlog. Ask the product owner to add the missing feature in the backlog.
- B: Invite stakeholders to discuss the impact of adding governance functions. Invite stakeholders to discuss the impact of adding the regulatory feature.
- C: Estimate related costs and apply for extension. Estimate the related cost and ask for a project extension.
- D: Increase the ability of the team to include missing features. Increase the capacity of the team to include the missed feature.
Correct answer: B Your answer: A
Analysis: Choose B, the project manager should not unilaterally decide to add the missing monitoring function to the project backlog, and should first discuss this change with the stakeholders (mainly the product owner). In an Agile project anyone can propose a change in requirements, the product owner assesses the importance and priority of those requirements, the development team and stakeholders can assist, but in the end it is the product owner who decides the priorities.
33. [Single Choice] A project is in its fifth iteration out of six. A member of the team unexpectedly leaves the company. What should the project manager do next?
A project is on its fifth iteration out of six. One member of the team has left the company unexpectedly. What should the project manager do next?
- A: Detail the reason for the project delay in the status report. Detail the reason for the project delay in the status report.
- B: Invite stakeholders to discuss the mitigation plan. Invite the stakeholders to discuss a mitigation plan.
- C: Take on some necessary work to minimize the impact. Take on some of the necessary work to minimize the impact.
- D: Register an issue and escalate it to the project sponsor. Register an issue and escalate it to the project sponsor.
Correct answer: B Your answer: C
Analysis: Choose B. If you encounter problems, you should record them first, then discuss and analyze them, and then find out the solutions and implement them. In this case, the problem should be logged first. The problem can then be analyzed with the team, through a team meeting or otherwise, to identify root causes and discuss solutions. During this process, stakeholders can be engaged to discuss possible solutions and plans to ensure that the project can move forward.
Multiple choice questions (1 point for each question, 34 questions in total)
12. [Single Choice] A project stakeholder complained that they did not receive important deliverables as specified in the schedule. The team member responsible for the deliverable explained that they sent an email to the relevant party informing them that the deliverable could not be delivered on time. What should project managers do to avoid this?
A project stakeholder complained that they did not receive an important delivery that was stated in the schedule. The team member responsible for this deliverable explained that they sent an email to the stakeholder, advising them that the deliverable would not be delivered on time. should The project manager have done to avoid this situation?
- A: Make sure team members are not communicating directly with project stakeholders. Ensured that the team member did not communicate directly with the project stakeholder.
- B: Confirm that the relevant parties are aware of the delivery delay. Confirmed that the stakeholder was made aware of the delivery delay.
- C: Tell team members to send unfinished deliverables to relevant parties and finish them later. Told the team member to send the unfinished deliverable to the stakeholder and finalize it later.
- D: Communicate directly with relevant parties about delivery delays. Communicated with the stakeholder directly regarding the delivery delay.
Correct answer: B Your answer: D
Analysis: Choose B. As a project manager, it is important to ensure effective communication with stakeholders to avoid misunderstandings and missed deadlines. In this case, the project manager should confirm that the stakeholders were aware of the delivery delay, and if not, take appropriate action to inform the stakeholders of this.
13. [Single Choice] A project team is planning the next sprint review. The project lead receives an email from a senior manager asking about the status of the project, using a more detailed template than the monthly report sent to the project management office (PMO). Teams use electronic product backlog checklists and Kanban boards to track progress. What should the project manager do next?
A project team is planning the next sprint review. The project lead receives an email from a senior manager asking for a project status using a template that is more detailed than the one used for monthly reports sent to the project management office (PMO). The team uses an electronic product backlog and a kanban board to track the progress. What should the project manager do next?
- A: Modify the PMO template to include this information. Modify the PMO template to include the information.
- B: Liaising with senior managers to discuss their needs. Contact the senior manager and discuss their needs.
- C: Allow senior managers to access the product backlog. Give the senior manager access to the product backlog.
- D: Organize a review of the Kanban board with the manager. Organize a review of the kanban board with the manager.
Correct answer: B Your answer: A
Analysis: In option B, the senior manager requested a more detailed project status report, which indicates that the current report may not meet their needs. By connecting with senior managers and discussing their needs, project managers can better understand the specific information needed and how to provide it effectively. This will enable the project manager to provide a more appropriate and valuable report to senior managers. Modifying the PMO template (option A) may not meet the specific needs of senior managers, while allowing access to the product backlog (option C) or organizing Kanban reviews (option D) may not provide the necessary level of detail for reporting.
18. [Single choice] A high-performance team participates in a project in a new field. The team couldn't deliver as expected. What should a project manager do?
A high-performing team is involved in a project with a new domain. The team is unable to deliver as expected. What should the project manager do?
- A: Support the task force in identifying areas of development and addressing gaps. Support the team in identifying the area of development and address the gap.
- B: Disband the team and incorporate team members into other existing teams. Dissolve the team and include the team members in other existing teams.
- C: Identify struggling team members and remove them from the team. Identify the struggling team members and move them out of the team.
- D: Establish a clear expectation that the team will deliver as it did in previous projects. Set up a clear expectation that the team is to deliver as in their previous projects.
Correct answer: A Your answer: D
Takeaway: When a high-performing team struggles, it is necessary to support them by identifying the root cause of the problem and helping them address gaps. Disbanding the team or removing a struggling team member is not the best approach as it can damage team morale and further impact project delivery. Setting clear expectations without addressing the root cause of the problem is also unlikely to be effective. Therefore, the project manager should work with the team to identify the specific areas of development they need and provide the necessary support to help them improve their performance.
25. [Single Choice] An agile team is brainstorming and prioritizing all risks by severity. How should the team address the identified risks?
An agile team is brainstorming and prioritizing all of the risks according to severity. What should the team do about the identified risks?
- A: Risk mitigation applies to current and subsequent iterations. Mitigate the risks that are applicable to the current and following iterations.
- B: Focus on project deliverables, not documented risks. Focus on the project deliverables rather than the documented risks.
- C: Agree that any problem can be dealt with when it becomes a problem. Agree that any issue can be handled when it becomes a problem.
- D: Confirm that the risk will be addressed in the corresponding iteration. Acknowledge that the risks will be handled in the corresponding iteration.
Correct answer: A Your answer: D
Analysis: Choose A. After identifying and prioritizing risks, the team should take appropriate measures to mitigate, avoid, transfer or accept each identified risk based on the severity and likelihood of risk occurrence. Teams should focus on mitigating risks that apply to the current and subsequent iterations to avoid delays, cost overruns, or quality issues. It is important to track and monitor the effectiveness of risk responses and make necessary adjustments during subsequent iterations. The problem with option D is that it assumes that all risks can be addressed in the corresponding iteration, and some risks may need to be addressed across multiple iterations, so risks need to be managed continuously throughout the project lifecycle.
26. [Single choice] A large matrix organization is adopting a new method of communication. This is necessary because their projects often require resources for expert knowledge from specialists in various departments and sectors. What should project managers do to establish effective communication?
A large matrix organization is adopting a new communications approach. This is necessary because their projects often require the resourcing of expert knowledge in the form of specialists from various departments and divisions. What should the project manager do to set up effective commun ications?
- A: Plan to deliver information in an easy-to-understand manner. Plan on transmitting the information in an easily understandable manner.
- B: Focus on the recipient's needs, not the message itself. Focus on the recipients' needs and not the information itself.
- C: Try to use technical language and avoid metaphors. Use the highest possible technical language and avoid using metaphors.
- D: Ensures that messages sent to recipients are delivered. Ensure that messages sent to the recipients are delivered
Correct answer: B Your answer: D
Analysis: Choose B. In a large matrix organization, effective communication is crucial to project success. Project managers should focus on the recipient's needs, not just the information being delivered. This includes understanding the communication preferences of each stakeholder and ensuring that communication channels are open, clear and effective. Project managers should also establish communication protocols to ensure timely and appropriate delivery of information. Finally, project managers should monitor communications to ensure stakeholders receive the information they need to make informed decisions.
28. [Single choice] In a financial company, a strategic project has been planned using predictive methods. During project planning, product leaders ask for milestones to be submitted for review. There is a clear scope and defined deadlines to complete the project. In order to meet the expectations of the product owner, what should the project manager do first?
In a financial company, a strategic project has been planned to use a predictive approach. During project planning, the product leader requests that milestones be submitted for review. There is a defined scope and an established deadline to conclude the project. ect manager do first to meet the product leader's expectations?
- A: Change the project charter to indicate that the approach will be different. Change the project charter to indicate that the approach will be different.
- B: Inform the product lead that they have to wait until the end of the project. Inform the product leader that they must wait until the end of the project.
- C: Meet with the software team to review the possibility of monthly milestone reviews. Meet with the software team to review the possibility of monthly milestone reviews.
- D: Revise the project management plan to incorporate milestones using an agile framework. Modify the project management plan to use an agile framework to incorporate milestones.
Correct answer: C Your answer: D
Analysis: Choose C, the project manager can discuss with the software team to determine whether specific milestones can be established for the project, and review it with the product leader. This approach will allow the project manager to adhere to the defined scope and deadlines while satisfying the product owner's requirements for milestone reviews. Option A is wrong, and the project charter generally cannot be modified. Option B does not provide any solution to meet the expectations of product leaders. Option D suggests revising the project management plan to use an agile framework, which is not feasible or appropriate for projects where a predictive approach was originally planned.
30. [Single Choice] A project manager is assigned to a global project with dispersed team members. Previously, when working with remote teams, project managers found that team members tended not to deliver high-quality work. What should the project manager do to ensure that the project is completed on time and with high quality?
A project manager is assigned to a global project with dispersed team members. Previously, when working with remote teams, the project manager observed that team members do not tend to produce quality work. What should the project manager do to ensure the project is complete ed on time with quality?
- A: Teams are encouraged to participate in a peer review exercise at the end of the project. Encourage the team to participate in a peer evaluation activity by the end of the project.
- B: Introduce the use of timesheets and require team members to review and submit timesheets on a regular basis. Introduce the use of time sheets and ask team members to review and submit them regularly.
- C: Schedule regular team meetings so team members can update each other on the progress of assigned tasks. Arrange regular team meetings for the team to update one another on the progress of their assigned tasks.
- D: Conduct group and one-on-one meetings with the team to develop clear shared goals. Meet with the team together and in one-on-one meetings to set clear, shared targets.
Correct answer: D Your answer: B
Analysis: Choose D. When working with remote teams, it is critical to establish clear lines of communication and set expectations to ensure that all team members are aligned with project goals. Through meetings and one-on-one meetings with the team, project managers can set clear, shared goals and discuss any challenges or issues that may arise. This approach can help build trust and collaboration within the team, leading to higher levels of engagement and commitment to delivering high-quality work.
31. [Single Choice] A lab is launching a new product, defined as eight iterations with a fixed release date. At the beginning of the second iteration, the project manager realized that an important governance function was missing in the project backlog. What should a project manager do?
A laboratory is launching a new product, defined to be executed in eight iterations with a fixed release date. At the beginning of the second iteration, the project manager realizes that a significant regulatory feature is missing in the project backlog. do?
- A: Ask the Product Owner to add missing features to the backlog. Ask the product owner to add the missing feature in the backlog.
- B: Invite stakeholders to discuss the impact of adding governance functions. Invite stakeholders to discuss the impact of adding the regulatory feature.
- C: Estimate related costs and apply for extension. Estimate the related cost and ask for a project extension.
- D: Increase the ability of the team to include missing features. Increase the capacity of the team to include the missed feature.
Correct answer: B Your answer: A
Analysis: Choose B, the project manager should not unilaterally decide to add the missing monitoring function to the project backlog, and should first discuss this change with the stakeholders (mainly the product owner). In an Agile project anyone can propose a change in requirements, the product owner assesses the importance and priority of those requirements, the development team and stakeholders can assist, but in the end it is the product owner who decides the priorities.
33. [Single Choice] A project is in its fifth iteration out of six. A member of the team unexpectedly leaves the company. What should the project manager do next?
A project is on its fifth iteration out of six. One member of the team has left the company unexpectedly. What should the project manager do next?
- A: Detail the reason for the project delay in the status report. Detail the reason for the project delay in the status report.
- B: Invite stakeholders to discuss the mitigation plan. Invite the stakeholders to discuss a mitigation plan.
- C: Take on some necessary work to minimize the impact. Take on some of the necessary work to minimize the impact.
- D: Register an issue and escalate it to the project sponsor. Register an issue and escalate it to the project sponsor.
Correct answer: B Your answer: C
Analysis: Choose B. If you encounter problems, you should record them first, then discuss and analyze them, and then find out the solutions and implement them. In this case, the problem should be logged first. The problem can then be analyzed with the team, through a team meeting or otherwise, to identify root causes and discuss solutions. During this process, stakeholders can be engaged to discuss possible solutions and plans to ensure that the project can move forward.
34. [Single Choice] The team that is doing a tight deployment is waiting to receive key information from the customer, and the customer has been delaying sending the information, which delays the deployment. What should project managers do to prevent delays?
A team working on a close deployment waits to receive critical information from the customer. The customer keeps postponing sending the information which is delaying the deployment. What should the project manager have done to prevent the delay?
- A: Obtained all critical information ahead of time
- B: Involved upper management in the process
- C: Let customers participate in the deployment process Involved the customer in the deployment process
- D: Use the sample data already in place Used the sample data already in place
Correct answer: A Your answer: C
Analysis: Choose A. By obtaining all key information in advance, the project manager can avoid delays caused by customer delays. The project manager may have set clear expectations with the client about what information is needed and when it will be needed. Project managers can also communicate the importance of receiving information in a timely manner and highlight the impact on project timelines if delays occur. In some cases, it may be useful to involve top management in the process (option B), but this should not be the first action taken. The project manager should first attempt to resolve the issue with the client and report to upper management if necessary. Involving customers in the deployment process (option C) is irrelevant to the situation described. The problem was the delay in sending critical information by the customer, not their failure to participate in the deployment process. Using existing sample data (option D) is not an appropriate solution if critical information is required for deployment. Using sample data may lead to inaccurate results and cause more problems during deployment.
46. [Single choice] The agile project of database migration affects almost all business departments of the company. Every effort has been made to complete the migration before the database platform's end-of-support date. The new barrier now means continuing to use the old platform for a year at a higher price. What should a product owner do in this situation?
An agile project for a database migration impacts nearly all business units of the corporation. Every effort has been made to complete the migration before the end-of support date for the database platform. Anew impediment now implies the need to continue use of the old platform another year at a higher support price. What should the product owner do about this situation?
- A: Re-prioritize the backlog based on the value and cost of the delay divided by the duration. Reprioritize the backlog based on value and cost of delay divided by duration.
- B: Re-prioritize the backlog based on story size and capability availability. Reprioritize the backlog based on story size and competence availability.
- C: Remove low-value items from the backlog to compensate for higher costs. Remove low-value items from the backlog to compensate for the higher cost.
- D: Switch to predictive methods to prevent any further delays from completing. Switch to a predictive approach to prevent any further delays to completion.
Correct answer: C Your answer: A
Analysis: Choose C. The todo list is sorted by value, options A and B are wrong. Option C is the correct choice because the Product Owner can free up some resources by removing low-value backlogs so that they can pay for higher platform usage. This will help balance cost and project value, ensuring that the project can be completed on schedule.
63. [Single choice] A very critical project is in danger due to lack of professional resources. What should a newly appointed project manager do first?
A highly critical project is in jeopardy due to missing professional resources. What should the newly assigned project manager do first?
- A: Find available professionals within the organization to fill the void. Find available professionals within the organization to fill the gaps.
- B: Allocate funds to find external professionals to fill vacancies. Allocate funding for seeking external professionals to fill the gaps.
- C: Determine the likelihood that team members will divide their labor to complete the required tasks. Determine the possibility for team members to split up the required tasks.
- D: Request additional budget for team training for missing expertise. Request additional budget for team training for the missing expertise.
Correct answer: A Your answer: C
Explanation: When a critical project is in jeopardy due to a lack of professional resources, the first step a newly assigned project manager should take is to search for available professionals within the organization to fill the vacancy. This may involve reallocating resources from other projects, or identifying individuals within the organization with the necessary skills and expertise. This will help minimize delays and keep projects on track. If the necessary resources cannot be found within the organization, the project manager can consider other options, such as allocating funds for external resources or seeking additional budget for team training. However, it is important to prioritize internal resources first, as this is often the most cost-effective and efficient solution.
70. [Single choice] The project manager leads a project team composed of members with different levels of knowledge and experience. Some are experts, and some have less than a year of experience. The project schedule was approved by the Steering Committee. What should a project manager do?
A project manager is leading a project team composed of members with varying levels of knowledge and experience. Some are experts and some have less than 1 year of experience. The project schedule was approved by the steering committee. What should the project manager do?
- A: Require less experienced members to perform tasks exactly as directed by experienced members. Ask the less-experienced members to perform tasks exactly as they are instructed by the experienced members.
- B: Ask each experienced member to be a mentor to a less experienced member. Ask each experienced member to be the mentor to one of the less-experienced members.
- C: Ask the experienced member to review all tasks performed by the less experienced member. Ask the more experienced members to review all of the tasks performed by the less-experienced members.
- D: Ask resource managers to replace less experienced team members with more experienced team members. Ask the resource manager to replace the less-experienced members with more experienced team members.
Correct answer: B Your answer: C
Analysis: The best option is B, "Let each experienced member become a mentor for an inexperienced member." This approach allows inexperienced members to receive guidance and support from people with knowledge and experience in the project, And helps build team morale and encourages knowledge sharing. Other options can lead to poor performance, lower motivation and lower morale.
Multiple choice questions (1 point for each question, 34 questions in total)
12. [Single Choice] A project stakeholder complained that they did not receive important deliverables as specified in the schedule. The team member responsible for the deliverable explained that they sent an email to the relevant party informing them that the deliverable could not be delivered on time. What should project managers do to avoid this?
A project stakeholder complained that they did not receive an important delivery that was stated in the schedule. The team member responsible for this deliverable explained that they sent an email to the stakeholder, advising them that the deliverable would not be delivered on time. should The project manager have done to avoid this situation?
- A: Make sure team members are not communicating directly with project stakeholders. Ensured that the team member did not communicate directly with the project stakeholder.
- B: Confirm that the relevant parties are aware of the delivery delay. Confirmed that the stakeholder was made aware of the delivery delay.
- C: Tell team members to send unfinished deliverables to relevant parties and finish them later. Told the team member to send the unfinished deliverable to the stakeholder and finalize it later.
- D: Communicate directly with relevant parties about delivery delays. Communicated with the stakeholder directly regarding the delivery delay.
Correct answer: B Your answer: D
Analysis: Choose B. As a project manager, it is important to ensure effective communication with stakeholders to avoid misunderstandings and missed deadlines. In this case, the project manager should confirm that the stakeholders were aware of the delivery delay, and if not, take appropriate action to inform the stakeholders of this.
13. [Single Choice] A project team is planning the next sprint review. The project lead receives an email from a senior manager asking about the status of the project, using a more detailed template than the monthly report sent to the project management office (PMO). Teams use electronic product backlog checklists and Kanban boards to track progress. What should the project manager do next?
A project team is planning the next sprint review. The project lead receives an email from a senior manager asking for a project status using a template that is more detailed than the one used for monthly reports sent to the project management office (PMO). The team uses an electronic product backlog and a kanban board to track the progress. What should the project manager do next?
- A: Modify the PMO template to include this information. Modify the PMO template to include the information.
- B: Liaising with senior managers to discuss their needs. Contact the senior manager and discuss their needs.
- C: Allow senior managers to access the product backlog. Give the senior manager access to the product backlog.
- D: Organize a review of the Kanban board with the manager. Organize a review of the kanban board with the manager.
Correct answer: B Your answer: A
Analysis: In option B, the senior manager requested a more detailed project status report, which indicates that the current report may not meet their needs. By connecting with senior managers and discussing their needs, project managers can better understand the specific information needed and how to provide it effectively. This will enable the project manager to provide a more appropriate and valuable report to senior managers. Modifying the PMO template (option A) may not meet the specific needs of senior managers, while allowing access to the product backlog (option C) or organizing Kanban reviews (option D) may not provide the necessary level of detail for reporting.
18. [Single choice] A high-performance team participates in a project in a new field. The team couldn't deliver as expected. What should a project manager do?
A high-performing team is involved in a project with a new domain. The team is unable to deliver as expected. What should the project manager do?
- A: Support the task force in identifying areas of development and addressing gaps. Support the team in identifying the area of development and address the gap.
- B: Disband the team and incorporate team members into other existing teams. Dissolve the team and include the team members in other existing teams.
- C: Identify struggling team members and remove them from the team. Identify the struggling team members and move them out of the team.
- D: Establish a clear expectation that the team will deliver as it did in previous projects. Set up a clear expectation that the team is to deliver as in their previous projects.
Correct answer: A Your answer: D
Takeaway: When a high-performing team struggles, it is necessary to support them by identifying the root cause of the problem and helping them address gaps. Disbanding the team or removing a struggling team member is not the best approach as it can damage team morale and further impact project delivery. Setting clear expectations without addressing the root cause of the problem is also unlikely to be effective. Therefore, the project manager should work with the team to identify the specific areas of development they need and provide the necessary support to help them improve their performance.
25. [Single Choice] An agile team is brainstorming and prioritizing all risks by severity. How should the team address the identified risks?
An agile team is brainstorming and prioritizing all of the risks according to severity. What should the team do about the identified risks?
- A: Risk mitigation applies to current and subsequent iterations. Mitigate the risks that are applicable to the current and following iterations.
- B: Focus on project deliverables, not documented risks. Focus on the project deliverables rather than the documented risks.
- C: Agree that any problem can be dealt with when it becomes a problem. Agree that any issue can be handled when it becomes a problem.
- D: Confirm that the risk will be addressed in the corresponding iteration. Acknowledge that the risks will be handled in the corresponding iteration.
Correct answer: A Your answer: D
Analysis: Choose A. After identifying and prioritizing risks, the team should take appropriate measures to mitigate, avoid, transfer or accept each identified risk based on the severity and likelihood of risk occurrence. Teams should focus on mitigating risks that apply to the current and subsequent iterations to avoid delays, cost overruns, or quality issues. It is important to track and monitor the effectiveness of risk responses and make necessary adjustments during subsequent iterations. The problem with option D is that it assumes that all risks can be addressed in the corresponding iteration, and some risks may need to be addressed across multiple iterations, so risks need to be managed continuously throughout the project lifecycle.
26. [Single choice] A large matrix organization is adopting a new method of communication. This is necessary because their projects often require resources for expert knowledge from specialists in various departments and sectors. What should project managers do to establish effective communication?
A large matrix organization is adopting a new communications approach. This is necessary because their projects often require the resourcing of expert knowledge in the form of specialists from various departments and divisions. What should the project manager do to set up effective commun ications?
- A: Plan to deliver information in an easy-to-understand manner. Plan on transmitting the information in an easily understandable manner.
- B: Focus on the recipient's needs, not the message itself. Focus on the recipients' needs and not the information itself.
- C: Try to use technical language and avoid metaphors. Use the highest possible technical language and avoid using metaphors.
- D: Ensures that messages sent to recipients are delivered. Ensure that messages sent to the recipients are delivered
Correct answer: B Your answer: D
Analysis: Choose B. In a large matrix organization, effective communication is crucial to project success. Project managers should focus on the recipient's needs, not just the information being delivered. This includes understanding the communication preferences of each stakeholder and ensuring that communication channels are open, clear and effective. Project managers should also establish communication protocols to ensure timely and appropriate delivery of information. Finally, project managers should monitor communications to ensure stakeholders receive the information they need to make informed decisions.
28. [Single choice] In a financial company, a strategic project has been planned using predictive methods. During project planning, product leaders ask for milestones to be submitted for review. There is a clear scope and defined deadlines to complete the project. In order to meet the expectations of the product owner, what should the project manager do first?
In a financial company, a strategic project has been planned to use a predictive approach. During project planning, the product leader requests that milestones be submitted for review. There is a defined scope and an established deadline to conclude the project. ect manager do first to meet the product leader's expectations?
- A: Change the project charter to indicate that the approach will be different. Change the project charter to indicate that the approach will be different.
- B: Inform the product lead that they have to wait until the end of the project. Inform the product leader that they must wait until the end of the project.
- C: Meet with the software team to review the possibility of monthly milestone reviews. Meet with the software team to review the possibility of monthly milestone reviews.
- D: Revise the project management plan to incorporate milestones using an agile framework. Modify the project management plan to use an agile framework to incorporate milestones.
Correct answer: C Your answer: D
Analysis: Choose C, the project manager can discuss with the software team to determine whether specific milestones can be established for the project, and review it with the product leader. This approach will allow the project manager to adhere to the defined scope and deadlines while satisfying the product owner's requirements for milestone reviews. Option A is wrong, and the project charter generally cannot be modified. Option B does not provide any solution to meet the expectations of product leaders. Option D suggests revising the project management plan to use an agile framework, which is not feasible or appropriate for projects where a predictive approach was originally planned.
30. [Single Choice] A project manager is assigned to a global project with dispersed team members. Previously, when working with remote teams, project managers found that team members tended not to deliver high-quality work. What should the project manager do to ensure that the project is completed on time and with high quality?
A project manager is assigned to a global project with dispersed team members. Previously, when working with remote teams, the project manager observed that team members do not tend to produce quality work. What should the project manager do to ensure the project is complete ed on time with quality?
- A: Teams are encouraged to participate in a peer review exercise at the end of the project. Encourage the team to participate in a peer evaluation activity by the end of the project.
- B: Introduce the use of timesheets and require team members to review and submit timesheets on a regular basis. Introduce the use of time sheets and ask team members to review and submit them regularly.
- C: Schedule regular team meetings so team members can update each other on the progress of assigned tasks. Arrange regular team meetings for the team to update one another on the progress of their assigned tasks.
- D: Conduct group and one-on-one meetings with the team to develop clear shared goals. Meet with the team together and in one-on-one meetings to set clear, shared targets.
Correct answer: D Your answer: B
Analysis: Choose D. When working with remote teams, it is critical to establish clear lines of communication and set expectations to ensure that all team members are aligned with project goals. Through meetings and one-on-one meetings with the team, project managers can set clear, shared goals and discuss any challenges or issues that may arise. This approach can help build trust and collaboration within the team, leading to higher levels of engagement and commitment to delivering high-quality work.
31. [Single Choice] A lab is launching a new product, defined as eight iterations with a fixed release date. At the beginning of the second iteration, the project manager realized that an important governance function was missing in the project backlog. What should a project manager do?
A laboratory is launching a new product, defined to be executed in eight iterations with a fixed release date. At the beginning of the second iteration, the project manager realizes that a significant regulatory feature is missing in the project backlog. do?
- A: Ask the Product Owner to add missing features to the backlog. Ask the product owner to add the missing feature in the backlog.
- B: Invite stakeholders to discuss the impact of adding governance functions. Invite stakeholders to discuss the impact of adding the regulatory feature.
- C: Estimate related costs and apply for extension. Estimate the related cost and ask for a project extension.
- D: Increase the ability of the team to include missing features. Increase the capacity of the team to include the missed feature.
Correct answer: B Your answer: A
Analysis: Choose B, the project manager should not unilaterally decide to add the missing monitoring function to the project backlog, and should first discuss this change with the stakeholders (mainly the product owner). In an Agile project anyone can propose a change in requirements, the product owner assesses the importance and priority of those requirements, the development team and stakeholders can assist, but in the end it is the product owner who decides the priorities.
33. [Single Choice] A project is in its fifth iteration out of six. A member of the team unexpectedly leaves the company. What should the project manager do next?
A project is on its fifth iteration out of six. One member of the team has left the company unexpectedly. What should the project manager do next?
- A: Detail the reason for the project delay in the status report. Detail the reason for the project delay in the status report.
- B: Invite stakeholders to discuss the mitigation plan. Invite the stakeholders to discuss a mitigation plan.
- C: Take on some necessary work to minimize the impact. Take on some of the necessary work to minimize the impact.
- D: Register an issue and escalate it to the project sponsor. Register an issue and escalate it to the project sponsor.
Correct answer: B Your answer: C
Analysis: Choose B. If you encounter problems, you should record them first, then discuss and analyze them, and then find out the solutions and implement them. In this case, the problem should be logged first. The problem can then be analyzed with the team, through a team meeting or otherwise, to identify root causes and discuss solutions. During this process, stakeholders can be engaged to discuss possible solutions and plans to ensure that the project can move forward.
34. [Single Choice] The team that is doing a tight deployment is waiting to receive key information from the customer, and the customer has been delaying sending the information, which delays the deployment. What should project managers do to prevent delays?
A team working on a close deployment waits to receive critical information from the customer. The customer keeps postponing sending the information which is delaying the deployment. What should the project manager have done to prevent the delay?
- A: Obtained all critical information ahead of time
- B: Involved upper management in the process
- C: Let customers participate in the deployment process Involved the customer in the deployment process
- D: Use the sample data already in place Used the sample data already in place
Correct answer: A Your answer: C
Analysis: Choose A. By obtaining all key information in advance, the project manager can avoid delays caused by customer delays. The project manager may have set clear expectations with the client about what information is needed and when it will be needed. Project managers can also communicate the importance of receiving information in a timely manner and highlight the impact on project timelines if delays occur. In some cases, it may be useful to involve top management in the process (option B), but this should not be the first action taken. The project manager should first attempt to resolve the issue with the client and report to upper management if necessary. Involving customers in the deployment process (option C) is irrelevant to the situation described. The problem was the delay in sending critical information by the customer, not their failure to participate in the deployment process. Using existing sample data (option D) is not an appropriate solution if critical information is required for deployment. Using sample data may lead to inaccurate results and cause more problems during deployment.
46. [Single choice] The agile project of database migration affects almost all business departments of the company. Every effort has been made to complete the migration before the database platform's end-of-support date. The new barrier now means continuing to use the old platform for a year at a higher price. What should a product owner do in this situation?
An agile project for a database migration impacts nearly all business units of the corporation. Every effort has been made to complete the migration before the end-of support date for the database platform. Anew impediment now implies the need to continue use of the old platform another year at a higher support price. What should the product owner do about this situation?
- A: Re-prioritize the backlog based on the value and cost of the delay divided by the duration. Reprioritize the backlog based on value and cost of delay divided by duration.
- B: Re-prioritize the backlog based on story size and capability availability. Reprioritize the backlog based on story size and competence availability.
- C: Remove low-value items from the backlog to compensate for higher costs. Remove low-value items from the backlog to compensate for the higher cost.
- D: Switch to predictive methods to prevent any further delays from completing. Switch to a predictive approach to prevent any further delays to completion.
Correct answer: C Your answer: A
Analysis: Choose C. The todo list is sorted by value, options A and B are wrong. Option C is the correct choice because the Product Owner can free up some resources by removing low-value backlogs so that they can pay for higher platform usage. This will help balance cost and project value, ensuring that the project can be completed on schedule.
63. [Single choice] A very critical project is in danger due to lack of professional resources. What should a newly appointed project manager do first?
A highly critical project is in jeopardy due to missing professional resources. What should the newly assigned project manager do first?
- A: Find available professionals within the organization to fill the void. Find available professionals within the organization to fill the gaps.
- B: Allocate funds to find external professionals to fill vacancies. Allocate funding for seeking external professionals to fill the gaps.
- C: Determine the likelihood that team members will divide their labor to complete the required tasks. Determine the possibility for team members to split up the required tasks.
- D: Request additional budget for team training for missing expertise. Request additional budget for team training for the missing expertise.
Correct answer: A Your answer: C
Explanation: When a critical project is in jeopardy due to a lack of professional resources, the first step a newly assigned project manager should take is to search for available professionals within the organization to fill the vacancy. This may involve reallocating resources from other projects, or identifying individuals within the organization with the necessary skills and expertise. This will help minimize delays and keep projects on track. If the necessary resources cannot be found within the organization, the project manager can consider other options, such as allocating funds for external resources or seeking additional budget for team training. However, it is important to prioritize internal resources first, as this is often the most cost-effective and efficient solution.
70. [Single choice] The project manager leads a project team composed of members with different levels of knowledge and experience. Some are experts, and some have less than a year of experience. The project schedule was approved by the Steering Committee. What should a project manager do?
A project manager is leading a project team composed of members with varying levels of knowledge and experience. Some are experts and some have less than 1 year of experience. The project schedule was approved by the steering committee. What should the project manager do?
- A: Require less experienced members to perform tasks exactly as directed by experienced members. Ask the less-experienced members to perform tasks exactly as they are instructed by the experienced members.
- B: Ask each experienced member to be a mentor to a less experienced member. Ask each experienced member to be the mentor to one of the less-experienced members.
- C: Ask the experienced member to review all tasks performed by the less experienced member. Ask the more experienced members to review all of the tasks performed by the less-experienced members.
- D: Ask resource managers to replace less experienced team members with more experienced team members. Ask the resource manager to replace the less-experienced members with more experienced team members.
Correct answer: B Your answer: C
Analysis: The best option is B, "Let each experienced member become a mentor for an inexperienced member." This approach allows inexperienced members to receive guidance and support from people with knowledge and experience in the project, And helps build team morale and encourages knowledge sharing. Other options can lead to poor performance, lower motivation and lower morale.
72. [Single Choice] Subject matter experts (SMEs) outside the project team made suggestions to save project delivery time. The SME has time to support the project, but has no plans to participate in the current agile iteration. What should a project manager do?
A subject matter expert (SME) external to the project team provides a suggestion that will save the project delivery time. This SME has available time to support the project, but was not planned to be involved in the current agile iteration. What should the project manager do?
- A: Engage SMEs immediately, and discuss the implications later. Bring the SME on board immediately and discuss the implications later.
- B: Ask existing team members to work with the SME to complete the activity. Ask the existing team members to collaborate with the SME and complete the activity.
- C: Require SME to complete all necessary changes, which will save time. Ask the SME to complete all of the necessary changes, which will save time.
- D: Instruct team members to ignore SME changes because they were not planned. Direct the team member to ignore the SME's changes as they were not planned.
Correct answer: A Your answer: B
Analysis: The best option is A. The subject matter experts have valuable knowledge and expertise that can potentially benefit the project, and the project manager should take advantage of this opportunity. Involving subject matter experts and having them onboard immediately helps project teams make progress and deliver projects on time. However, the project manager should also discuss the impact of this change with the team and stakeholders. Both options B and C did not follow the change process. Option D It is unwise to ignore the advice of subject matter experts, as this may bring significant benefits and improvements to the project.
101. [Single Choice] A town wants to build a community center and has appointed a project manager. A site has been found and all necessary approvals and administration have been done. When the project was launched, it was discovered that a local group of farmers, who had not been consulted, used the venue to hold a monthly fair. What should a project manager do to move the project forward?
A town wants to build a community center and has appointed a project manager. A site was found, and all of the necessary approvals and governance were completed. When the project kick-off was held, it was discovered that a local farmers 'group was not consulted, and they use the site for a monthly market. What should the project manager do to move forward with the project?
- A: Continue to build the center without consulting farmers' groups. Continue building the center as the farmers' group does not need to be consulted.
- B: Document the risks associated with the possible impact of farmer groups on the project. Document a risk related to the impact that the farmers' group could bring to the project.
- C: Project sponsors are required to discuss compensation for lost business with farmer groups. Request that the project sponsor discuss compensation with the farmers' group for the lost business.
- D: Discuss project goals with all stakeholders, including farmer groups, and review their requirements. Discuss the project objectives with all stakeholders, including the farmers' group, and review their requirements.
Correct answer: D Your answer: B
Explanation: Farmer groups are stakeholders affected by the project. They must be involved in the planning process to understand their concerns and requirements. The project manager should facilitate meetings with farmer groups to review their requirements and negotiate a solution that satisfies all stakeholders. By involving all stakeholders, the project manager can ensure that everyone's interests are considered and that the project can move forward with the support of all stakeholders.
103. [Single Choice] The project stakeholders are discussing how to achieve the best user experience when designing a new application. Agile teams are divided on approach. This conflict is more of a collective disagreement than an outright conflict. What should the project manager do next?
Project stakeholders are engaged in a discussion on how to achieve the best user experience in the design of a new application. The agile team is divided on the approach. The conflict is more of a collective disagreement than an outright conflict. do next ?
- A: Apply proper conflict resolution techniques to solve the problem. Apply appropriate conflict resolution techniques to solve the issue.
- B: Have individual conversations with each team member. Engage in individual conversation with each team member.
- C: Call a team meeting to formally discuss the issue. Call a team meeting to have a formal discussion of the issue.
- D: Allow the team to figure things out on their own, unless help is needed. Allow the team to work through it on their own unless help is needed.
Correct answer: A Your answer: C
Explanation: In agile projects, the project manager can step in to resolve conflicts, or teams can be empowered to resolve conflicts as they see fit. Whether to intervene depends on the seriousness of the conflict. The conflict in the title is "a kind of collective disagreement", which is a high-level conflict. The project manager should intervene appropriately to resolve the conflict. Choose A. Conflict classification and conflict management in agile projects can refer to PM official website article "Guiding Agile Project Teams-Managing Conflict" https:/www.pmi.org/learning/library/coaching-agile-project-teams-navigate-conflict-6760.
114. [Single choice] The innovation project led by the project manager faces many risks due to the high degree of uncertainty. What strategies should project managers use to manage these risks using agile methods?
A project manager is leading an innovation project that is facing a lot of risks due to a high level of uncertainty. What strategy should the project manager use to manage these risks using an agile approach?
- A: Develop an agile risk matrix to track, assess and evaluate project uncertainties. Develop an agile risk matrix to track, assess, and evaluate the uncertainty of the project.
- B: Implement a scrum risk review meeting to analyze risks at the end of the project. Implement a scrum risk retrospective to analyze the risks at the end of the project.
- C: Assign an agile risk manager to better understand and track project risks. Assign an agile risk manager to better understand and track the project risks.
- D: Constantly assess risks and reprioritize work as the project progresses. Evaluate the risks constantly and reprioritize work as the project progresses.
Correct answer: D Your answer: A
Analysis: Choose D. In an agile project, the project manager should continuously assess risks, evaluate the impact of risks, and continuously evaluate and re-prioritize work as the project progresses. While developing an Agile Risk Matrix or assigning an Agile Risk Manager can be beneficial, these strategies will not be effective if the project team does not continuously assess risks and make appropriate decisions to mitigate them. It's also not right to conduct a scrum risk review at the end of the project, as risks need to be managed continuously throughout the project cycle to ensure success.
117. [Single Choice] After an extensive and competitive procurement process, a consulting firm was finally selected and contracted for a project. A few months into the project execution, the client asked the project manager why the consultant had only signed an 18-month contract instead of a full 32-month project. The project manager will need to undertake an unplanned second tender process to ensure services are in place until the project is concluded. What should project managers do to prevent this from happening?
A consultancy firm is finally selected and contracted for a project following an extensive and competitive procurement process. A few months into project execution, the client asks the project manager why the consultant is contracted for only 18 months instead of the full 32- month-long project. The project manager will need to carry out an unplanned second bidding process to ensure services are in place until the end of the project. What should the project manager have done to prevent this?
- A: Develop a detailed phased procurement management plan, including all activities required, and approve it with the client. Developed a detailed, phased procurement management plan including all activities required and had the client approve it.
- B: Include the client in all negotiation stages with the consulting firm in order to obtain their advance approval before signing the contract. Included the client in all negotiation phases with the consultancy to obtain their advanced approval before signing the contract.
- C: Within the remaining 14 months after the signing of the first contract, draw up and negotiate the second contract with the consulting company. Prepared and negotiated a second contract with the consultancy firm for the remaining 14 months after the first contract signature.
- D: The frequency of reporting on the status of procurement activities within the project is agreed in advance with the client. Agreed beforehand with the client on the frequency of reporting on the status of the procurement activities within the project.
Correct answer: A Your answer: B
Explanation: Option A is the best approach, as developing a detailed phased procurement management plan, including all activities required and approved by the client, helps to ensure that both parties are on the same page and that there are no misunderstandings or unplanned events. It also helps to set realistic expectations and minimize risk in the procurement process.
126. [Single-choice] The project progress meeting is conducted through a virtual conference call. During every project progress meeting, one team member kept interrupting the others during the discussion. Other team members often don't have a chance to talk or complete their explanations. What should a project manager do?
Project progress meetings occur via virtual conference calls. In every project progress meeting, one team member continuously interrupts others during discussions. Other team members often have no opportunity to talk or complete their explanations. What should the pro ject manager do?
- A: Talk individually with team members who are not involved in the conversation. Speak individually with the team members who do not participate in conversations.
- B: Use an agenda to manage time effectively and ask for contributions from each participant. Manage time efficiently using the agenda and ask each participant to contribute.
- C: Talk alone with the team member who always interferes with the conversation. Speak individually with the team member who always disrupts the conversations.
- D: When starting a meeting, start by reviewing the ground rules, meeting goals, and questions. Start the meeting with a review of the ground rules, meeting objectives, and the agenda.
Correct answer: D Your answer: C
Analysis: Controversial issues. Both options C and D can effectively solve the problem of team members constantly interrupting others during the discussion. Option C, talking individually with the team member who keeps interrupting the conversation can help resolve the root cause of the issue. Project managers can discuss the problem with team members and work together to develop a solution. Option D, review the ground rules, meeting goals, and agenda at the beginning of the meeting. This approach helps set the tone of the meeting and reinforces expectations for respectful communication and active listening. It can also provide an opportunity to clarify any confusion or misunderstanding about the purpose and objectives of the meeting.