Communication Management in New Project Management Mode

     On the first day of the PMP training, I mainly talked about the first three chapters of PMBok. The lecturer Zhang Bin gave a very exciting speech.

1. The development process of project management includes: empirical project management, scientific project management, and agile project management.

     Experiential Project Management: Projects that mainly took place before the 20th century, such as the pyramids, the Great Wall, the Terracotta Warriors. Project management has results, no process, and projects rely on the experience of people.

     Scientific project management: mainly occurred in the mid-20th century US military field, such as the US Apollo program. Project management focuses on outcomes and processes at the same time, and mainly measures projects in terms of scope, time, cost, and quality.

     Agile project management: for modern project management, it is widely used in various industries, such as IT industry, real estate. Based on scope, time, cost, and quality, the project begins to focus on the role of stakeholder management, risk management, and team management in the project.

 

2. Relationship management and communication management in new project management

    The key to the success of the project is to satisfy the stakeholders, so how to satisfy the project stakeholders? Stakeholder satisfaction = stakeholder experience value / stakeholder expectation value; when stakeholder satisfaction >=1, the project is successful. Therefore, it is important to reduce the expectations of stakeholders through communication in the early stage of the project.

 

3. Personal competencies in project management

    Including hard power (risk management, performance analysis, plan decomposition) and soft power (communication and coordination, influence, leadership), hard power can be obtained through learning PMP, and soft power is obtained through work practice, and then soft power is often work is of great help.

    There are three important principles of communication and coordination:

     (1) Effectiveness is more important than reasonable; (2) Effectiveness depends on the recipient; (3) Sincere respect; (4) The best communication is face-to-face.

    Oral Communication Information Distribution

     (1) Body language, accounting for 55%; (2) Tone, accounting for 38%; (3) Vocabulary, accounting for 7%;

 

4. Enterprise-level project management

      Enterprise organization-level project management, the first consideration is the strategic goals of the enterprise.

 

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