[PMP] is a communication project management knowledge
"Project management is about 90 percent are doing communication. '
Whom to communicate, to do with the so-called Stakeholder communication contains your project members, functional managers, executives, customers, and some did not pull the pull Lili bunch of people, when we do the project, there is a saying very reason, he is told: 'Do not ignore people you do not know, because he could affect your project. '
This sentence is very pertinent, because you do not know this person with your supervisor, the boss is a relationship, you do not know this person is in fact the owner or user of PM influential customers, therefore during the project treat everyone should be careful, I once had a case to make, at a discussion meeting, I said something that I regret very words: 'this decision seems a bit hasty. '
Scene there I do not know who asked me:' Which side sloppy? '
Then I expressed my thoughts, he answered me:' This is the decision I made. '
I hastened to ask him what his thoughts are, the way to test him who she was, and he was always manage customer, while I was dazed, while trying to make him understand my idea, but I did not know his heart will not feel uncomfortable, so I will post my thoughts and collate it, and ended up a slide, look for him in private, in good faith with his description of my proposal, although after he successfully acquired trust, but that cropped up in my meetings or in a cold sweat.
Top cases we should just tell everyone could seriously related to the project, he may be hidden anywhere you look to or can not see, below us say good communication with these people why it is important now.
We should remember it, a demand of misunderstanding this picture, the final result came out really completely different, and this is to communicate information gap: 
I think everyone on the concept of networking should be very familiar with, the more when the number of , the more lines of communication when misunderstandings arise a with B, B may then error information is passed to C, this time it will have the information gap between the teams, ranging from information gap appears white work (wrong redo) , while let the project fail.
PMP mentioned in the communication should pay attention to communication methods and techniques, but the most important thing is to do a re-confirmation of information, the next figure is a communication of Model, A talking to B, will first have to think coding done, then said to know the contents of B, and B after receipt, according to his understanding, the contents of said a digestion, and then into their cognitive, reply to a, a and then receive confirmation was whether the same could have been said to him . 
This seemingly simple, but in fact find ourselves, a lot of misunderstanding comes from here, a lot of the time, we delivered a job, there is no question to ask, this time to hear the vast majority:
'Good Okay, I know. '
' No problem. '
' I understand. '
Behind these responses, it may be less than 50% is really not misunderstand what you said content, while the remaining 50%, which is somewhat misleading, to exclude misunderstandings, is good communication mode, there are different people different solutions.
1. If you want to understand the needs of our members confirm that the project mentioned, I could not ask: Is there a problem? Instead ask, well, how do you intend to do next?
2. If you want to make sure we do not misunderstand clients or the boss's idea, I might say: I'm sorry, I simply content summary of what we have just discussed, if have something wrong then correct me trouble.
3 .....
The above method is not unique, and sometimes see the extent of the person's familiar, very familiar with the big difference will be very familiar with the practice, but friendship Pop or Mom's class, use the top 2 practice should all OK, of course, there is a formal document with signatures can give you is very important.
In fact, the project will schedule delays, cost overruns, the changing range of other issues, the key lies communication, and steps to address these issues may 10 PM 10 species approach, but the first priority is to make sure to communicate and understand what's going on ? The find what people are talking? To get what consensus? How were down? How to avoid the next time occurrence? These are the need to have good communication can get.
Project management is an important qualities required of 'do not resist communication', now I've seen resist communication project management are very hard to do, rarely live very healthy.
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Original: Large column [PMP] is a communication project management knowledge