Sources of Common Communication Problems in IT Project Management

　　In IT project management, communication management is not to be underestimated. If the communication is not smooth and the information is not transmitted in time, the problems will not be solved. No matter how many heroes in the IT team help, it will not be able to reflect the due advantages. If you want to fully demonstrate the strength of the project team, please solve the communication problem first. Knowing what communication problems can lead to is a prerequisite for good communication management. Knowing what kind of troubles poor communication management will bring, can prompt project managers to strengthen communication management. What are the sources of common communication problems in IT project management?

　　Different expectations

　　Project managers strive to establish the same expectations for everyone involved with the project, including when the project should be completed, what results it will bring, and what the cost will be . These expectations should be clearly stated in the plan when the project is initially planned. However, many project managers fail to keep key stakeholders informed of changes in expectations. People often make decisions based on the best information available at the time, and if the project manager doesn't get everyone to have the same understanding of the project's expectations, synchronization problems can arise.

　　Unexpectedly People will be surprised by changes that occur as the project progresses

　　if they are not kept up-to-date with the progress of the project. For example, if you can't finish the project on schedule, and you don't want shareholders to know about it in the project progress report, how do you do it?

　　Proactive communication means being aware of when the project won't finish on schedule. risk. Then proceed with the project according to the estimated duration. If you have to announce that you won't be able to finish the project on schedule, others can prepare and not get too upset. People are often angry and frustrated when they get bad news at the last minute, because it's too late to adjust to changing circumstances.

　　No one knows how the project is going

　　In some cases, shareholders don't really know how projects are going. People cannot make the best decisions without the right information. If they don't know how the project is going, they spend extra time gathering further information. In fact, if you keep your shareholders informed about project progress and they keep pressing you for updates, it may be a sign that there is still a problem with your communication.

　　People are affected by the project at the last minute

　　In this case, the project manager did not let others know in advance how the project would affect them. Communication is usually always at the last minute, but it is often too late.

　　There are many such examples. For example, a project manager knew he needed an expert three months ago, but only started looking for it a week before he immediately needed expert help. In this way, others cannot be adequately prepared.

　　Team members do not know what everyone expects of themselves

　　Communication problems may not only occur between the project team and other departments and personnel, but also within the project team. Some project managers do not communicate well with team members to let them know what people expect from their work. Sometimes, the project manager does not know when to assign work tasks to the team members. Sometimes, the project manager clearly knows his expectations for the team members, but does not tell them in time until they find out that there is a problem with their work. Sometimes team members spend time doing a lot of unnecessary work because the project manager didn't state the job requirements. This poor communication, both for the project manager and for the team members, caused them to do a lot of extra work, and it was inevitably frustrating.

　　Understanding the sources of these common communication problems in IT project management can provide a lot of reference for formulating communication plans and selecting communication channels. It can also provide some directions for finding sources for solving communication management problems. The communication management problem seems to be easy to solve, but it still tests the discipline of the project team and the quality of the team members.

　　This article is reproduced from Tuoyuan Youke: www.toyoke.com