Oil magnate Rockefeller once said: "If communication skills is also a commodity, like sugar or coffee with it, I'd give anything more expensive than the purchase price under the sun this ability"! ! ; Walton, founder of Wal-Mart also said: "If you have to be Wal-Mart's leadership structure concentrated to an idea, that is communication, because it is the true key to our success"! . This shows how important communication for us, communication is a science, but an art, same thing, different people say very different effect. This requires skilful, what to say, when to say, where to say, how to say. . Both require a good grasp in order to get the desired effect. The following six speaking skills are essential to be living and working:
1. hurry, slow to speak.
Speak slower, more case of emergency, the more we can think sink in the heart, then not rash to make things clear, the listener will leave a stable, not impulsive impression thereby increasing your trust in others.
2. trivial, humorously he said.
Humor is the lubricant of interpersonal communication, especially in giving suggestions or gentle reminder, talk it out with a joke, do not feel embarrassed naturally, easier would be happy with you for reminding me, will enhance each other's intimacy.
3. something not sure, try not to say.
For those not sure what they are, unless Try not have been said, everyday life perhaps well-meaning but everything is changing, especially the evidence did not matter. He said only increase misunderstanding and suspicion between them. Not because I think the best of intentions can mouth to come. Four or five people from infancy to learn to speak, but in a lifetime to learn how to shut up.
4. what had happened, not nonsense.
Villain is much ado about nothing more than act as a non-gentleman. If you never just nonsense speculation or no, will make people think you are mature man, we have very good, is a very serious, responsible people.
5. can not do, Freeze said.
As the saying goes, "there is no diamond, do not embrace porcelain live." Do not make rash promises its own can not do, will make the listener feel that you are a "stands by its word, line must be fruit" of the people, willing to believe you.
6. hurt people's things, can not say.
Not easily hurt others with words, especially among relatively close to the people, not hurt people say the words. This will make them think you are a good man, helps to maintain and promote feelings.
Hyun Joong consulting communication skills training is designed to help participants enhance effective communication skills, understanding of their current situation in terms of communication, communication barriers found in restricting the effectiveness / productivity; clearly communicate the value of individual and team, the formation of the concept of effective communication skills, students change bad behavior at the time of communication; communication skills training through systematic training, enabling organizations to manage internal communication more efficient and reasonable. Effective communication skills can reduce the waste of time management, personnel, costs, and enhance the overall efficiency of the company's operations.