Communication skills for software people

In the daily life of programmers, because they often deal with computers, some people's personalities will become withdrawn. This kind of personality is OK in the development of small projects in the past, because the success of small projects depends on the key personnel of the project. One or two people are enough. Now that the project development is getting bigger and bigger, team spirit is very important. One of these is good communication skills that everyone often emphasizes. Although everyone is emphasizing it, few companies go to This basic ability is intentionally cultivated, and many projects fail due to poor communication.
As programmers, how can we improve our communication skills? I think on the one hand, we carefully observe life and communicate to colleagues and friends with strong social skills around us. Learning. Another is to learn more communication skills through books and the Internet. The following is an article I read a few days ago. I feel that the writing is okay. I want to share it.
In the process of managing people, it is necessary to use communication skills, resolve different opinions and opinions, and build consensus. When a consensus is formed, the charm of a career will naturally show good communication skills and the cultivation of interpersonal relationships, not all of them are innate. In the business of running "people", we definitely have the opportunity to learn communication skills, so take every opportunity to learn. The following are some behavioral rules for effective communication:

   1. Self-confidence attitude

  Generally , people who are quite successful in their business careers do not follow the trend or follow the trend. They have their own ideas and styles, but they rarely yell at others, abuse, or even argue extremely rare. They know themselves quite clearly and affirm themselves. What they have in common is self-confidence. They live happily. People with self-confidence are often the best at communicating.

   2. Be considerate of others' behavior

  This includes "considering each other" and "expressing oneself". The so-called empathy refers to putting oneself in the other person's shoes and empathizing with the other person's feelings and needs. In the course of running the business of "people", when we want to show consideration and concern for others, we have to put ourselves in the other's shoes. Due to our understanding and respect, the other party is also relatively considerate of your position and good intentions, and thus makes a positive and appropriate response.

  3. Properly remind each other

  The reason for the conflict and misunderstanding, if it comes from the other party's forgetfulness, our reminder can make the other party keep his promise; on the contrary, if the other party intentionally breaks his word, the reminder means that we have not forgotten things and hope that the other party will keep his promise.

  4. Tell the other party effectively and directly When sharing his successful negotiation experience,

  a well-known negotiator said: "In various international negotiation occasions, I often use 'I feel' (express my feelings), 'I hope' (Speaking your own requirements or expectations) as a start, the results are often extremely satisfactory.” In fact, this behavior is to tell the other party our requirements and feelings bluntly. If it can effectively tell you directly what you want to express Objects, will effectively help us build a good interpersonal network. But we must remember the "three no talks": no talk when the time is inappropriate; no talk when the atmosphere is inappropriate; no talk about the object when it is inappropriate.

   Fifth, make good use of

  inquiry and listening The behavior of inquiry and listening is used to control oneself, so that oneself do not violate others in order to maintain power. Especially when the other party is withdrawn, silent or hesitant to speak, you can ask the other party's true thoughts, understand the other party's position and the other party's needs, desires, opinions and feelings, and use active listening. Induce the other party to express their opinions, and then develop a good impression of themselves. An excellent communicator, absolutely good at asking questions and actively listening to the opinions and feelings of others.

  20% of a person's success depends on professional knowledge, 40% on interpersonal relationships, and the other 40% requires the help of observation. Therefore, in order to enhance our personal competitiveness and achieve success, we must constantly use effective communication methods and skills. Contact and communicate effectively with "people" at any time. Only in this way can you succeed in your career.

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