In today's workplace where teamwork is increasingly emphasized, communication skills are one of the essential workplace skills. In fact, we must improve our communication skills. Just do the following.
The importance of workplace communication
For every ten people who have troubles in the workplace, 70% have poor communication skills. Communicating with people requires us to listen and speak skillfully, rather than talk unscrupulously. It’s even more difficult to communicate with people who are full of fear, anger, or frustration, because under the control of this emotion, we will be more helpless.
Some people handle their interpersonal relationships very harmoniously, whether in life or at work, because they have mastered effective communication skills. In the course of the conversation, there will always be one party with greater impact. If we feel bad about ourselves in the communication, it may have a negative impact, which will affect the improvement of personal communication skills. High-quality communication requires the creation of a good environment to be fully prepared to support creativity, promote cooperation, increase trust, and improve relationships.
Use logic to reshape self-expression ability. Self-expression is an important part of communication. If self-expression is not clear, logical, and methodical, it is very unfavorable for effective communication. To make your expression more intuitive and outstanding, you must first master and understand what you want to express, clarify the logical relationship, and express your point of view in a more systematic and structured way, slow down appropriately, and use The first, second, and third level relationship summary, etc. are all tips that can be tried.
How to express in a specific environment
In a formal communication environment, you usually need to let your consciousness control the communication and keep it logical. By the way, it is difficult for a person to maintain conscious control continuously. Usually, he will enter the automatic driving (subconscious control) mode while talking. This is normal. But what you can do is to set a big framework (such as the logic of speech) and let the subconscious work most of the time. But after a period of time, I will consciously check "How is my progress now, have I digressed?" This can pull myself back. It's like you have turned on the autopilot system, but you will manually check the current situation regularly, and immediately switch to manual operation if there is a problem.
The key points of communicating with colleagues are: to actively express the work content, to actively understand the work, and to actively understand and reconcile for work mistakes. Only with mutual understanding can we understand each other, only with mutual understanding can we understand each other, and only with mutual understanding can we reconcile each other. Therefore, to understand each other is not only to know the other's looks, but also to understand the other's values, behavioral characteristics, and personality characteristics, so that we can understand each other, understand each other, and reconcile each other.
The report said that the results are one of the very specific and useful communication methods. When reporting the results of your work, you should pay more attention to using quantifiers to express results, and less adjectives to express feelings.
Use observation and empathy to improve the pertinence of the output of opinions. After learning to express yourself, it is also important to understand the object of expression. From the background, environment, thinking mode and position of the other party, guess the other party's possible attitude and reaction to this matter, and adjust your own expression method accordingly to guide listening The person understands your point of view better.
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