how to lead an it team

A good supervisor should be tough but not tough
A leader is not born, he is made by a combination of many characteristics, including enthusiasm, determination to work for a clear goal, strong communication skills.

The following are the rules of instruction for successful leaders:
1. Fully authorized:
The reason why the results of assignment work are often less successful is usually due to haste, and the work of transfer of experience needs to be step-by-step and step-by-step. The supervisor developed a set of work rules after years of work (or even longer, longer time), and it is impossible for the person who took over to apply it with ease in a short period of time.
2. Emphasis on talent cultivation:
Talent training programs, like all business activities, are designed to achieve certain specific goals. If a training program has no goals, it will end up with nothing.

3. Create Satisfaction:
People who are unhappy at work often do not perform well at work, and their mood (mood) fluctuates. Therefore, unless the supervisor can meet the subordinate's primary needs, which is job satisfaction, the business will lose momentum and lose money. Allowing subordinates to work happily, they can understand what is their motivation for work, money, sense of identity, sense of security, sense of belonging, sense of achievement, a good working environment, opportunities for promotion, and space for learning and growth, etc. The driving force behind their work.

4. Flexibility:
In the ever-changing business activities, planning is a very important function of the entire administrative management, but the company's business strategy cannot be rigidly followed like a golden rule. Therefore, managers at all levels, regardless of their position, must have greater flexibility to respond when the company takes various contingency measures to face various pressures from the external environment.

5. Encourage innovation:
Encourage the creativity of the working members, and use the seminars to do brainstorming to generate some strategic planning ideas. Everyone uses their brains to think about new ideas. Maybe start with some slightly interesting topics. Document all ideas, then ask the following questions: "What new markets do you think the company could start trying to develop? How can we improve customer service?" Ask employees to come up with any ideas they have, and absolutely No one is allowed to arbitrarily criticize any suggestions made by others. When dealing with these ideas, it is better to revise and use it rather than reject it lightly; doing so increases the confidence of the members and enables them to think and create new ideas. Every worker is a creative person, it's just a matter of how the supervisor brings them out.

6. "Will it be possible" is different from "Will it work":
Skills and knowledge can be learned through education and training, but there is no way to teach work attitudes (professionalism, dedication), and we can only use the way of setting an example to let members imitate each other. Once a good example is set, the working members will naturally be vigorous and loyal. , willing to give, and will be spontaneous.

7. Have the courage to resolve disputes:
Personnel problems must be judged immediately and solved as soon as possible. If they are ignored, small problems will become big problems, and big problems will eventually evolve into a comprehensive crisis. Remember, problems never go away by themselves, and if necessary, get a consultant (people with no stake) to help "communicate, integrate".

8. Pay attention to efficiency:
When there is pressure, try to help each member to reduce the pressure, but first, it must be clear whether the pressure comes from the responsibility of the member, or is it caused by lack of efficiency, or the relationship of the member's lack of effort?

9. Make it clear and understand:
Be firm, but not aggressive, when dealing with manifestations of bad behavior by staff members. When counseling or punishing a staff member, it is necessary to make it clear that all this has nothing to do with a person's personality preferences, let alone criticize them in a sarcastic tone, and do not make any personal attacks , but ask the other party to also They have to improve their performance. Use some questions to help them understand what's wrong and come to a consensus.

10. Have the courage to communicate:
Communication includes upward communication, parallel communication, and downward communication. You should say nothing less to your subordinates than you say to the company's shareholders. Both of them place the same bet on the company. To be a manager, you must remember that you are not only a manager, but also a communicator. In addition, in any communication method, there is no better effect than face-to-face communication.

11. Practice speaking in meetings:
Many business owners, leaders, and managers suddenly become speechless when they need to stand up and speak to a group of people. In fact, the skills of speaking to groups are just like other management skills, as long as you follow a set of Follow the simple rules and you'll be fine. No one is born a great speaker, and even experts can get nervous at times. Remember to take a deep breath before speaking.

Never confuse "tough style" with "tough style". If you sacrifice the rights and interests of the people around you for your personal interests and needs, you are a manager with a "fierce style". On the contrary, a manager with a "hard-working style" will strictly require subordinates to achieve work goals without infringing on the rights and needs of working members.