Project Quality Management
Project Quality Management knowledge area there are two specific outputs for other fields of knowledge, that is verifiable deliverables and quality reporting
needs both project management and project deliverables two aspects of the outcome of
prevention is better than inspection, the cost is usually much lower error prevention found in inspection or use and correct errors cost
- Prevention: to ensure that no mistakes during; check: to ensure that the error does not fall into the hands of customers
- Sampling property: the result is a pass or fail; variable sampling: The results indicated position located on a continuous scale, indicating qualified Chengdu
- Tolerance: the results of acceptable range; control limits: general bias stability in the statistical sense of boundary process or process performance
Emerging Trends and Practices
- Customer satisfaction
- keep improve
- Management's responsibility
- Mutually beneficial partnerships with suppliers
8.1 Quality Management Plan
Quality planning should be launched in parallel with other planning processes
Entry
Tools and techniques
data collection
- Benchmarking control identify best practices
- Interviews should be conducted in an environment of trust and confidential interviews, in order to obtain credible, unbiased feedback
decisions - Multi-criteria decision making (not limited to)
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The quality management plan
8.2 Quality Management
Entry
Tools and techniques
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8.3 Quality control
Entry
project files
- Mathematical Olympiad is dedicated to intensive quality indicators project or product attributes, and how to control the quality of the process will verify the extent of compliance with these indicators
- Test and evaluation document for assessing the quality of target achievement level
Job performance data
Job performance data including product status data, such as observation, measurement of quality indicators, technical performance measurement data, as well as the quality of the project on schedule performance and cost performance information
Tools and techniques
data collection
- Structured checklist helps manage quality control activities
- Checklist also known statistics, reasonable arrangement for various matters, in order to effectively collect useful data about potential quality issues.
- Statistical sampling is used to check part of the sample selected from the target population, the samples for measuring quality control and validation
- Survey data were collected customer satisfaction questionnaire
data analysis
- Root Cause Analysis RCA
Check the
inspection of products to determine compliance with standards written
examination may also be referred to the review, peer review, audit or inspection
check can also be used to verify the defect repair
test / product evaluation
test is an organized, structured surveys aimed at according to the project needs to provide objective about the tested product or service quality wash
early testing helps to identify non-compliance issues, helping to reduce the cost of repairing non-compliant components of
the test / product evaluation
test is investigating an organized, structured designed to wash according to the project needs to provide relevant product or service quality measured objectively
early testing helps to identify non-compliance issues, helping to reduce the cost of repairing non-compliant components of
data show
- Cause and effect diagram
- FIG determines a control process is stable
- By source or composition of the histogram shows the number of defects
- Scatter
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