PMP Chapter9 Project Resource Management

# Resource Management Project

Project Resource management involves identifying, acquiring and managing the resources required for the successful completion of each course of the project, these processes help ensure that project managers and project teams use the right resources at the right time and place.

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Physical resources, including equipment, materials, facilities and infrastructure; team resources or personnel refers to the HR
project team members may have different skills, may be full-time or part-time, with the progress of the project and may increase or decrease

Key concept

The project team by the individuals who make up the specific roles and responsibilities, as they work together to achieve the project objectives.
Team members involved in the planning stage, so that they can contribute expertise on project planning, but also enhance their sense of responsibility for the project
leader project manager for both the project team and project team managers. The project management activities, such as initiating, planning, executing, monitoring and close each phase of the project, the project manager is also responsible for building efficient team.
The project manager is also responsible for actively cultivate team skills and capabilities, while improving and maintaining the team's satisfaction and motivation, project managers and support should be settled in line with professional and ethical behavior required to ensure that all team members are required by these actions.

Kind resources management focuses on effective and efficient manner, distribution and use of physical resources required for the successful completion of the project, the organization should have the following data :( current and reasonable future) resource requirements (to meet those needs) allocation of resources and the supply of resources. You can not effectively manage and control project resources are the successful completion of sources of risk:

  • Failed to ensure that critical equipment or infrastructure in place on time, it may delay the manufacturing of the final product
  • Order low-quality material could damage the quality of products, resulting in a large number of recalls and rework
  • Save too much inventory may lead to high operating costs, organizational profit fell; on the other hand, if inventory is too low, you may not be able to meet customer demand, it will also cause tissue profit fell.

9.1 Resource Planning and Management

Definition: how to estimate, acquisition, management and use of fifteen and process team project resources.
Role: determining applicable to the project resource management methods and management level based on the type and complexity of the project.

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Resource planning is used to determine and identify a way to ensure the successful completion of the project has enough resources available

Effective resource planning needs to consider the availability and competition for scarce resources, and preparation of the corresponding program

Resources can be obtained from the asset within the organization, those who live outside the organization through the procurement process from acquisition.

Entry

Project Charter

Provide high-level and project description and requirements, in addition to key stakeholders including the list of projects that may affect resource management, milestones profiles, as well as the financial resources of pre-approved

Tools and Techniques

Data show

  • The hierarchical
    • Work Breakdown Structure WBS
    • Organizational Breakdown Structure OBS
    • Resource Breakdown Structure
  • Responsibility Assignment Matrix
    shows assigned to each work package of the project resources, for the relationship between work packages or activities and project team members.
    If the team is both internal and external personnel, RACI (execution, responsible, counseling, informed) Bureau is particularly useful for a clear division of roles and responsibilities.
  • Text type

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Resource management plan
according to the specific circumstances of the project can be divided into team management plans and in-kind resources management plans

  • Identify resources
  • Access to resources
  • Roles and Responsibilities
    plant or assign someone to assume the role of one's duties to
    mandate the use of project resources, make decisions, signature approval, acceptance lesson deliverables and the power to influence the work of others
  • Project organization charts
    to graphically show the project team members and their reporting relationships
  • Project Team Resource Management
    Guide on how to define, equipment, management and resources of the project team eventually disbanded
  • Train
  • Team building
  • Accreditation Scheme

Team Charter

Reduce misunderstanding, increase productivity, to ensure that rules are understood and complied with the guidance of new members into the team

  • Communication Guide
  • Conflict process
  • Conference Guide
  • Team Consensus

9.2 estimating activity resources

Definition: The implementation of the project team resources required and the type and quantity of materials, equipment and supplies process
role: clear complete resource type, quantity and characteristics required for the project
to carry out on a regular basis throughout the project

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Entry

Tools and Techniques

Analogy estimation method

Fast estimation method for project tried several cases of high-level intelligent recognition of WBS

PMIS Project Management Information System

It may include resource management software that helps plan, organize and manage the repository, and the preparation of resource estimates

Export

Resource Requirements

Resource needs to identify the type and amount of resources required by the various work packages or activities for each work package, these requirements can be aggregated to estimate each work package, required for each WBS branch and the entire project resource

Estimates are based on

Supporting documentation should be clear and complete instructions on how resource estimate was derived

Resource Breakdown Structure

Resource Breakdown Structure is to show the categories and types of resources in accordance with the hierarchy.
Resource categories include (but are not limited to) the human, material, equipment and supplies, including the type of resource skill level, grade level, holders of certificates or other types applicable to the project.
In the resource management planning process, resource breakdown structure used to classify activities to guide the project. In this process, the resource breakdown structure is a complete document for the acquisition and oversight resources.

## 9.3 access to resources

Definition: access to resources is needed to get the project team members, facilities, equipment, materials, supplies and other resources in the process of
role: overview and selection guide resources, and assign it to the corresponding activities of
this process should be based on the entire project needs during a regular basis.

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Resources required project may come from inside or outside the performing organization

Functional managers responsible for internal resource or resource manager to obtain allocation; external resources are obtained through the procurement process

  • The project manager or project team members should negotiate effectively, and those who can affect the team and provide the necessary food resources for the project
  • As a result of constraints and unable to obtain the necessary resources team, the project manager or project team may have to use different abilities and perhaps the cost of alternative resources

Entry

Tools and Techniques

decision making

Multi-criteria decision analysis, resource potential for rating and scoring, scoring on a standard based on the relative importance of the criteria, weighted values ​​may vary due to different resource types occur

Interpersonal and team skills

negotiation

Pre-assignment

Pre-determined physical or project team resources, the situation happened:

  • The bidding process commitment assign specific personnel for project work
  • Depending on the specific project staff know-how
  • Prior to the preparation of the initial resource management plans to develop Project Charter process or other processes we have been assigned some team members work assignment

Virtual Teams

Export

Single physical resource allocation

The project team to send work orders

Recorded the team members and their roles and responsibilities in the project, which may include other parts of the project team list, the person's name also need to insert the project management plan, such as project organization charts and schedules

Resource Calendar

Resource calendar identifies the working days of each specific resources available, frequency, normal working hours, weekends and public holidays; specifies when determining the duration of the project team and in-kind resources are available, how long are available.

9.4 Construction Team

Definition: to improve the ability to work, to promote team interaction and improve the overall atmosphere of the team, in order to improve the process of project performance
effect: improved team collaboration, enhanced interpersonal skills and competencies, motivate employees, reduce friction and improve overall project performance
during the entire project launch

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The project manager should be able to define, establish, maintain, motivate, lead and inspire the project team, the team run efficiently, and achieve project goals

Construction project team's goals:

  • Improve the knowledge and skills of team members to enhance their ability to complete project deliverables, and lower costs and shorter cycle times and improve quality
  • Improve trust and identity among the team members to improve morale, reduce conflict and promote teamwork
  • Create a lively, cohesive team culture and writing of from
    1 to improve individual and team productivity, boost team spirit and promote teamwork
    2, to promote cross-training and mentoring between team members to share knowledge and experience
  • Improve the ability of the team to participate in decision-making, so that they take responsibility for solutions to improve team productivity, more effective and more efficient results

Team of five stages

  • Forming stage
  • Shock stage
  • Specification phase
    of mutual trust
  • Maturity
  • Dissolution stage
    release of personnel, the team disbanded

Entry

Tools and Techniques

Centralized office

Many or all of the hottest project team members scheduled to work in the same physical location to enhance teamwork.

Virtual Teams

Reducing travel , closer to the team members, from suppliers, customers or other important stakeholders

Communication Technology

In addressing the questions focused on team-building office or virtual office, communication technology is crucial

Interpersonal and team skills

  • Conflict Management

  • Influence

  • negotiation

  • Team building

    Informal communication and activities help to build trust and a good working relationship

Recognition and reward

Need to give recognition and reward for good behavior of its members

The project manager should be commended throughout the project life cycle as much as possible, rather than waiting until the project is completed

Individual and team assessment

Insight members of strengths and weaknesses, preferences and desires

Promote understanding between team members, trust, commitment and communication

Improve team performance

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Team performance evaluation

  • Improved skills
  • Competency improvement
  • Team members lower turnover rate
  • Strengthen team cohesion, enabling team members to openly share information and experiences and help each other to improve project performance

9.5 Management Team

Definition: tracking team member performance, providing feedback, problem solving and team management changes to optimize project performance during
the role: the influence team behavior, conflict management and problem solving
undertaken throughout the project

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Project management team need the help of a wide range of management and leadership skills, to promote teamwork, integration of team members to create a highly efficient team
low technical capacity of the team members need to strengthen supervision

Entry

Job performance report
job performance reports are physical or electronic work performance information to make decisions, take action or attention formed, including cost control, quality control and the results obtained confirmation from the scope of schedule control, project team management help

Team performance evaluation
continue to evaluate the project team performance, with a caution to take measures to solve the problem, adjust communication, conflict resolution, improve team interaction

Tools and Techniques

Conflict management
in a project environment, conflict is inevitable. Sources of conflict include scarce resources, prioritization and progress of individual work style differences. Using basic team rules, team norms and mature project management practices, you can reduce the number of conflicts of
successful conflict management can enhance productivity, improve working relationships. Meanwhile, if properly managed, there are differences of opinion in order to facilitate increase creativity and improve decision-making. Join differences of opinion become a negative factor, it should be the first responsibility of the project team members to resolve; if the escalation of the conflict, the project manager should provide assistance to contribute to a satisfactory solution, by way of direct cooperation, as soon as possible and usually in private conflict. If disruptive conflict continues, formal procedures may be used, including taking disciplinary measures
five common methods of conflict resolution:
There are five common methods of conflict resolution, each technique has its own role and purpose.

  • Retreat / withdraw.
    Exit from the actual or potential conflict, to defer the issue to a well-prepared when, or push others to solve problems.

  • Ease / inclusion.
    Emphasize differences rather than consistent; to maintain a harmonious relationship with the retreat a step, consider the needs of others.

  • Compromise / mediation.
    In order to temporary or partial solution to the conflict, seeking to make all parties satisfied with the program to some extent, but this method can sometimes result in a "lose-lose" situation.

  • Forced / command.
    The cost at the expense of other parties, the implementation of party views; only win - lose program. Usually use their power to force to resolve urgent problems, this approach often leads to "win or lose" situation.

  • Collaboration / problem solving.
    Considering the different views and opinions, adopt the attitude of cooperation and open dialogue to guide the parties to reach a consensus and commitment, this approach can bring a win-win situation

Decision-making
decision-making skills, including the ability to negotiate and influence organizational and project management team, rather than decision-making toolset Sol teach a class-based tools

EQ
refers to the taking, evaluation and emotional self-management, the ability of others emotions and feelings of the team. Teams should use emotional intelligence to understand, assess the mood and behavior control project team members, team members predict, identify problems concerns of team members and track team members, so as to reduce stress, strengthen the purpose of cooperation.

Influence
in a matrix environment, the project manager of the team members are usually not only a very small command powers the goods, so they affect the ability of interested parties in due course, on the success of the project Stop being critical. Influence is mainly reflected in the following aspects:

  • Persuade others

leadership

To communicate the vision and inspire the project team to work efficiently is very important

Export

Staffing changes

Turn sent officers including outsourcing part of the work or to replace departing staff

9.6 Control Resources

Definition: to ensure that the project as planned allocation of physical resources, as well as the actual use of resources according to program monitoring resource use, process and take the necessary corrective action
role: to ensure that the allocation of resources in a timely manner can be used for the project, and is released when not needed
in this process the need for the entire duration of the project

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Should continue to carry out all project phases and throughout the project life cycle process control resources, and timely and appropriate manner and the amount of resources allocated and released, so that the project can move forward without delay to
control the process of resource concerns physical resource
management processes focus on team team member

Entry

Tools and Techniques

Export

Change Request

If the change request process control resources appear, live person is recommended to correct errors or preventive measures affecting any part of the project management plan or part of the file, the project manager should submit change requests!

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