1. Communicate your instructions clearly
Clearly communicate work instructions to ensure that project members can understand work tasks at one time, so that project members can quickly carry out project work, and naturally reduce many repetitive tasks.
2. Equal communication with project members
A project manager is also a manager, and his role in the project team is the same as that of an enterprise manager in an enterprise. Therefore, when communicating with project members, the project manager should lower his profile and communicate with project members on an equal footing. In an equal environment, communication will be smoother and results will be produced.
3. Share information with project members
As project teams become increasingly global and diverse, implementing open communication is a necessity. Only by strengthening communication and sharing information can the waste of useless work be reduced.
4. Make project members dare to tell the truth
Getting subordinate employees to tell the truth is not an easy task. If you want to hear your subordinates tell the truth, you must create an atmosphere of telling the truth. Managers must also have the awareness that management is a subject that needs to be taken seriously. If managers like to be self-righteous and refuse to listen to different voices, it will inevitably lead to mistakes in decision-making. In order for communication to work, there is a very important prerequisite: to ensure that both parties provide true information. Therefore, in project communication, it is naturally the wish of every project manager to let project members tell the truth.
5. Allow project members to voice their grievances
For project managers, no matter how good the atmosphere and environment of the team are, it is impossible to completely eliminate the negative emotions of project members at work. Therefore, complaints and dissatisfaction will follow. The project manager also needs to be aware that it is normal to have complaints, and as long as they are handled properly, it will benefit the team. In this regard, the project manager should always observe the emotions of the members, and when they find that they are dissatisfied, they should take timely measures to let them vent their bad emotions.
6. Negative methods suggested by project members
Regardless of whether the other party's suggestion is worth adopting or not, you should encourage and thank him for his positive behavior, so as to urge him to make persistent efforts. The project manager must know how to respect the suggestions of the members, even if the other party's suggestion is wrong, he must skillfully reject it. Only by mastering the skill of correctly negating suggestions can the harmony within the team be maintained.
7. Actively give feedback to members
Many project managers are prone to make a mistake in communication: after listening to other people's opinions and ideas, they do not give feedback in time, which makes it easy for project members to misunderstand the manager's intentions. The project manager should also provide timely feedback on the performance of the project members to make them feel that their efforts have not been in vain.
8. Let the silent people speak
Avoid the "spiral of silence". What managers need to pay more attention to is: What opinion leaders emphasize does not necessarily represent the opinions of the majority, let alone be correct, but it has a strong oppressive force. When there are many viewpoints in the organization that are different from those expressed by opinion leaders, these viewpoints are likely to yield to the pressure of "predominant opinions", and finally the majority will obey the minority. As employees retain individual and authentic ideas about many of the organization's problems, employees also feel underappreciated, further reducing work motivation and job satisfaction, leading to stress-related illnesses and various forms of job burnout. Many project managers tend to make a mistake in communicating with project members: they like to emphasize their own subjective opinions, but ignore the voices of other members. Over time, there are fewer and fewer members with different opinions, and the entire team has only one voice, thus achieving a superficial consensus. However, this is only an illusion.