Everyone is a product manager - communication 2

One to one communication details as follows:

Work in one common way to communicate is nothing more than four kinds: IM, telephone, interviews, Email, as shown below:

IM: the lowest cost, not suitable for emergency communication unimportant. In fact, work is not recommended using IM, you did not say even faster typing fast, inefficient and prone to stray from the point. But IM also has his killer application scenarios:

In principle, more than twenty-three can understand that things have to dial call waiting, interviews also ran more harm than good

Not just the kind of informed discussion, as long as they know, or simply reply on the line, such as "help me find you do not have time now leader"

Not urgent things to worry about when to disturb each other, such as "Boss, I mention a process, free Pixia"

For some weak communication skills, you can communicate via IM, because when you type will come out to organize language by thinking, and sometimes interview would not speak through the brain, often a say regret it. Let us think about love when texting and the number of messages is not to be more than the number of calls.

Phone: moderate cost, important for emergency communication. More sound than IM, tone of voice can convey information and so on.

When the simple nature of the problem, the longest twenty-three minutes to complete communication, by telephone more appropriate.

Against the floor of his colleagues talked a long time with IM, call it. If the call is not clear also said that more than three minutes, they should go to the interview.

For large geographical span of communication, for example, and partners to discuss issues, usually the telephone more effective.

Real-time requirements of high communication, telephone interviews are often better, imagine you phone call in the past, even if that person is someone interview, the general also will take, and people ran next to him if a person is talking, you usually need to wait a while.

Telephone assistance is also often used as a means of Email, for example, important messages can be issued some time after chasing a telephone, inform each other soy sauce time to see as soon as possible.

Interview: the highest cost for urgent and important communication. The addition of more than a phone interview body language, can also be combined with a whiteboard pen and paper, it is strongly recommended. When the complexity of the problem, not telling anyone to worry about misunderstanding, gestures rush to face it. In fact, very often you find interviews efficiency, because timely feedback and confirmation, for which owners often flying on to see individuals, indeed Telephone, Email not solve the problem.

Share an experience, are asking each other's communication scene, personally went to recommending an interview on the other side seat to find him, do not let him come pick or somewhere else. Because people are always too embarrassed to refuse a request in person, this time if you send Email it was tragic, the other reason may be carefully worded to give you a high-sounding turned you down.

Email: moderate cost, not important for emergency communication. Email is the most important feature writing, to leave evidence, compared with the IM chats you will not seriously.

Email is a typical "non-real-time communication," to delay this feature, you can take advantage of, such as multi ask a few experts carefully study how to respond. Tell the truth, Email is particularly suitable for addition to the problem need someone to scapegoat the scene, important things, have phase results can use Email, to be repeated as appropriate before e-mail, carefully put pen to paper without leaving the handle, or to inform you, or to be responsible for a scapegoat the verification, or request resources, and so forth.

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