In recent years, China's overseas shopping and cross-border businesses have developed rapidly, and logistics plays an important role in them. In international transshipment, different logistics providers are usually selected at home and abroad for transportation. Whether it is mailing goods from abroad to the country or selling domestic goods abroad, you may face the following problems:
- Information fragmentation : limited by national boundaries, the logistics information of domestic and foreign transportation is fragmented, and the logistics track of the whole process is incomplete;
- Unknown status : The logistics status is not comprehensive, there is no status such as customs clearance and receipt. I believe many friends have encountered the situation of staying in the customs for a long time;
- Unclear price : The international shipments are too deep, and the logistics provider’s timeliness and prices are not clear, and which logistics provider to choose for transportation. I often spent first-rate money, found a third-rate company, and enjoyed the speechless service of selling piglets.
This year, our company launched cross-border e-commerce business, selling big-name cosmetics to domestic consumers. Among them, overseas transportation and customs clearance were entrusted to express companies such as DHL and Fedex, and domestic transportation was entrusted to companies such as SF Express and Zhongtong.
We want to provide consumers with a better query experience. For example, you can find complete logistics information through a tracking number, notify consumers at key points such as customs clearance and delivery, and track trajectories can support Chinese and English display.
Before, we had an e-commerce business that cooperated with Express 100. This time we also give priority to looking for solutions from them to see if this third-party logistics platform has products that can meet our needs. The entire cooperation process was quite pleasant. The other party was very familiar with the logistics field in business and technology. With their help, we realized all our needs. I provide our solutions and ideas to everyone, hoping to help everyone, haha.
1. Logistics trajectory splicing
Express 100 supports the logistics trajectory query of 1000+ express companies, of which 500+ foreign logistics companies support 500+. If you apply for the enterprise version API, you can support the query of these logistics providers, and the domestic logistics query also covers a wide range. What we have to do is very simple. As long as we connect the domestic and foreign logistics , consumers can check the logistics trajectory on our order details page.
Effect picture:
2. Inquiry and notification of logistics status
The status of logistics trajectory usually requires information about package, in transit, and receipt. International logistics also needs information on customs clearance status . Express 100 can analyze the logistics status information according to the logistics track text, which facilitates us to manage orders and notify customers according to the logistics status.
The logistics status of Express 100 is all in Chinese, and you need to change it to a foreign language by yourself. I converted to English logistics status here for your reference haha.
If you need to display all the tracks in a foreign language, you need to connect to the foreign language translation api. This is quite a choice for many suppliers, such as Baidu translation api, depending on your needs.
3. Logistics timeliness query and price query
Usually our goods are cleared at various ports and sent to all parts of the country. How to choose the courier company for transshipment is also a very important issue . I use the time query and price query functions of Express 100 here, so I can easily know the transportation efficiency of each courier company, and choose the appropriate courier company to post it.
