Project Quality Management must first before the start of the project, project objectives clear what is and what is the quality of the project, and then consider how to ensure quality and to develop a measure of quality standards.
In the enterprise project management process, the project goal is everyone's consensus, although when there are delays in the project schedule is relatively easy to measure but also more controllable, and project quality is very important but it belongs to the most easily overlooked element.
There are reasons for project quality is regularly overlooked two things: First, broadly speaking, the quality of projects is not easy to identify; secondly, even if one knows it is difficult to measure and control; For us, those things do not quite understand the management of total It is very difficult.
So, the first step is to do the project quality management before beginning a project, in addition to determining the project objectives, but also to know what the quality of this project is, and then consider how to ensure quality and to develop a measure of quality standards.
Accurate identification of project quality
Why should accurately identify the project quality? In many cases, we do not know what the quality of this project or this work is, therefore, in order to manage the quality of the first to clearly know what the quality of this project yes.
Project Management Institute to define the quality is "to meet the demand, in line with applicability." From this definition, quality is the ability to clearly define and meet the requirements of users and stakeholders.
After a clear definition of quality, but also pay attention to the difference between project objectives and quality. The following example illustrates the difference between project quality and project objectives:
With content marketing article, for example, a person reading 2000, only 25 articles and a transformation of people reading 1000, there are 18 articles compared to the conversion, which is significantly better than the quality of some; of course, determine the quality of the content is certainly not just look at the conversion rate, the article open rates, residence time, and so is the number of shared factors need to be considered, but if other factors under similar circumstances, the conversion rate is high quality articles is certainly better than the conversion rate of the article. (Note that: a measure of the quality of the project is the core objective of the project is to develop a basis.)
Quality management frequently asked questions
1, project implementation rhythm disorder
A program executed from the start to the floor often involves multiple teams linkage, each interlocking portion.
A common situation because the deferred part of the subjective or objective factors, cause the whole plan was disrupted, follow each link and associated sectors are expected to perform time compression, compression often brings execution time associated with delay or error, into a vicious cycle .
To make matters worse in this cycle, the priority of sacrifice is often the most important part of the experience of grinding and optimization (that is, the quality of the project), in order to make up for time cost.
2, the project ground to experience uncontrollable deviation
Operating large-scale projects people have feelings, a detailed project plan to consider again, once beaten one team started to fall after the project began landing variations.
Of course, this process may involve a deviation between the target and the dual experience (quality), but the target compared to the experience more rational, and therefore it will be easier to judge, and project experience (quality) is more interested in the emotional, it is not particularly clear It measures, so after the basic deviation and a chain reaction will be difficult to control.
3, project results are not helpless
Stumbling project was finally on the line, and finally ushered in the actual test. Then the effect of the project beyond the expected plan well below expectations, the user various Tucao watched powerless.
These seemingly unrelated problems with the quality of the project, but will in fact occur each question seriously affect the quality of projects. Therefore, a good quality management play a role in landing a project that:
The implementation of the project ground to be well managed, to ensure an orderly fashion
The actual experience of effective project management to ensure consistent landing
The final results of the project ahead of time management to ensure unruffled
Having said that, how can we do so in the end the quality of project management?
How do quality management
1, the development of quality management plan
In the planning stage how you want a good quality of management. Project quality management plan probably includes the following:
Roles and responsibilities of quality management
Tools and techniques can be applied
What type of test environment needs?
Team when and how to measure quality?
What is the need for inspection and testing?
How to verify that the deliverables?
After determining the quality management plan, to remove part of human factors, other aspects can maximize the use of tools to complete, after all, the project manager of energy is limited, not all of the nodes remember very clearly.
2, periodic inspection and test
If you have regular inspection and testing throughout the project life cycle, the team is more likely to find defects in the point of origin, follow-up will save a lot of time and expense.
3, a reasonable allocation of spending on quality management effort
Time spent on quality should match the size and complexity of the project the project. Pay attention to the cost of quality, cost should not exceed the overall revenue.
4, appropriate tests
Do not skimp critical test. For example, some research and development team do a good job in the test software functionality, but failed to conduct stress tests. When the software is put into use, just a few users, the software features a good performance. However, when tens of thousands of users simultaneously access the system, the system will collapse. In addition, we must ensure end to end testing.
"Quality is everyone's responsibility."
- W. Edwards Deming
5, protection of test time
Most tests take place at the end of the iteration or project. Therefore, the testers often get into trouble. If the developer behind the progress of their projects, then the testers would be adversely affected.
6, time-critical node Front
We must apply our knowledge, experience and creativity to deliver products in time customer expectations. However, the project manager must know when to negotiate trade-off schedule, scope, quality, cost and risk.
In addition, in order to allow mid-term examination and testing play a greater role, it should be time node pre project milestones for the project final on the line reserved for more error correction time.
For different enterprises, the project in the form of ever-changing, quality management involves many and complex details. How accurate judgment to identify quality indicators project and ultimately ensure that the final effect is every project manager needs to think about