1. Set up a private domain traffic pool to efficiently attract customers.
Customers add employees through channel live codes, automatically tagging, real-time statistics on the drainage situation, sending personalized welcome messages, and sending greetings as soon as possible.
2. Turn corporate public domain traffic diversion into private domains to
generate diversion and fission posters, through the rewarding sharing of old users, to achieve exponential growth of users and strengthen user connections
Drain external links, and divert the traffic from WeChat to WeChat to form private domain traffic. Support public account and mini program promotion, which can be opened in mobile browser, SMS mail, Zhihu and other platforms to jump to the mini program
3. Multi-dimensional portraits, SCRM management, promotion of marketing conversion
Standardized customer management, label management, and insight into customer intentions; reminders of customer churn and early warnings for employees deleting customers to avoid losing important customers
① Customer management
intelligently manages all customers' customers , Insight into the dynamic intentions of customers, facilitate timely tracking of customers and tag customers in batches, unify customer portraits and synchronize customer information, and see the situation of customer churn at a glance
② Customer churn reminder:
When an enterprise member is deleted from the WeChat contacts by a customer, a record will be generated in the customer churn list, and the administrator can track which customers have lost in real time
After the deleted notification is turned on, the deleted member will receive a push reminder, and employees who need additional reminders can be set. When employees delete customers, they will also give tips to avoid the loss of important customers.
4. Refined community operations, effectively reach the
standardized processes such as user automatic group grouping, tag group building, keyword group building, group SOP, etc., effectively reaching customers
① Automatic grouping of
new customers when adding employees, automatically send group guidance Language, group live code, customers scan the code to enter the group, realize the effect of automatic group pull, can be set to automatically tag after entering the group, after setting, will automatically tag new customers into the group with corresponding tags.
② Tag group building
Add tag group building rules, and guide customers to scan the code to join the group chat by sending the group entry guide and group live code to some label customers. The tag group building rules are implemented based on the customer group posting rules, and also follow the enterprise and micro restrictions. Customers can receive up to 4 group messages from the administrators of the same enterprise each month.
③ After the group SOP
administrator creates the group SOP rule, the employee informs through a message and sends the specified content to the specified group chat at the specified time. After the employee receives the group SOP message reminder, click to go to "to be completed" to complete.
④ After the Moments SOP
administrator creates the Moments SOP rules, the employees notify the users through a message and send the specified content to the specified visible customers at the specified time. After the employee receives the SOP message reminder from Moments, click to go to the "to be completed" page to complete the "to be completed" page, click publish to enter the details page of the group of friends, click on the upper right corner ···, choose to publish to the customer's Moments.
5. Make every effort to build a system for traffic conversion from corporate and micro public domains to private domains.
Customer portraits
will label users and portray complete customer portraits. It is easy to track and maintain the customer
friend welcome message.
Personalize the friend welcome message and leave a good first impression on the customer.
Channel live codes
create customer service codes with parameters for diversion, real-time statistics of customer data, and achieve promotion and drainage of
customer group
notifications, blessings, and activities Wait for messages to be sent to different customers in batches, realize customer conversion
conversations, archive
compliance and record conversation content, efficiently manage enterprise internal control, safe and secure
community operations,
automatic group pull, tag group building, keyword group building, group SOP and other standardized processes, Efficiently reach customers.
Quick response
supports the addition of various corporate words, one-click sending and quick response to customer
fission and drainage
addition activities, putting employee live codes in posters, and converting public domain traffic into private domain traffic. Wechat
hopes to help everyone Every company realizes customer fission and marketing growth!