Tech Cloud reports original.
The outbreak of this outbreak has made it difficult for many companies to resume work offline as scheduled. Remote office has become the first choice. The demand for online and offline collaborative office has become increasingly prominent. This will inevitably promote the rapid development of the online office market. In the industry view, the occurrence of the epidemic, spread to many industries, but for the online office market, but it is a deep foster user habits opportunity.
During the epidemic, the importance of remote office is prompting it to become a national phenomenon, accelerating the pace of digital office.
Dingding, enterprise WeChat, Feishu, Huawei WeLink and other comprehensive office collaboration products have opened up a larger imagination space for the enterprise digital office service market, which not only ignited the market but also redefined the boundaries.
Taking this epidemic as an opportunity, what impact will the development of the office collaboration industry have? What challenges and opportunities will the office collaboration enterprise face? How can remote office technology be better combined with business scenarios? After the epidemic, where will the office collaboration industry go?
In this regard, Tech Cloud reported an exclusive interview with Feishu to discuss the development and future of the office collaboration industry. This article will select some content for readers. Q: In the book fly outbreak in time, have done what work?
A: On February 24th, Feishu announced that it will be freely open to all enterprises and organizations across the country, regardless of size and duration. All users can use all the features of Feishu's suite.
丨 Feishu all suite services: These services include but are not limited to: Bairen audio and video conferences, "online office" real-time voice communication, online document and form creation, enterprise-specific cloud storage space, flying book robots and applet applications, message cloud Various advanced functions such as storage, efficient meeting room system, two-factor security service, AI multilingual translation, etc.
丨 Epidemic situation monitoring and management tool: On January 30, in response to the special situation of the epidemic, Feishu developed and launched a series of health monitoring and management functions, including health reporting application, Feishu cloud space health statistics template, pneumonia epidemic information real-time broadcast robot, etc. To help companies minimize the risk of epidemics.
In addition, Feishu has launched an epidemic situation dynamic application, providing epidemic situation maps, epidemic situation consultation, authenticating rumors, epidemic question and answer, inquiries on the same journey, material donation, online free consultation and other services to help enterprises quickly understand the true epidemic situation and timely assess the epidemic risk .
丨 Electronic contract: The flying book joint law is very large. During the epidemic, electronic contract services are provided to users throughout the country free of charge, helping enterprises to solve the pain points such as the difficulty of circulation of paper contracts in the case of remote office.
Q: In this epidemic, what changes have customer needs made?
A: During the epidemic, many companies manually count the health status of employees such as body temperature, and need to report the epidemic situation and work adjustments in a timely manner.
Therefore, on New Year's Day, we decided to develop a "health report" application to help companies collect information on employees' body temperature, city, location, etc. in an intelligent way.
In addition, during remote office, audio and video conferences and online communication needs are stronger than usual, so Feishu launched the "online office" function.
Through the real-time voice channel, the office work and communication scenes are highly restored, and the original audio and video functions are upgraded to support hundreds of people online at the same time, and millions of users simultaneously watch live broadcasts.
During video conferencing, you can easily share, edit and collaborate on mobile phones and computers.
Q: What impact did the epidemic have on the industry where Feishu is located?
A: This epidemic has made remote office more urgent, and the number of Feishu users has also increased. It is also a huge test and challenge for office collaboration products.
Whether the office collaboration product is easy to use and the service is stable enough to truly solve user needs becomes particularly important at this time. In order to better meet the needs of remote collaboration, Feishu is constantly improving product functions and experiences.
Q: How does Feishu consider future industry trends and its own strategy?
A: In the past, people only communicated online. This time, we have moved functions such as meetings, documents, and calendars online, making work more efficient when working remotely. To some extent, we have strengthened the online collaboration of various companies. As far as the industry is concerned, they have cultivated good habits.
For Feishu, we have been committed to providing organizations with efficient collaboration solutions to help businesses and individuals work efficiently and pleasantly.
For example, Feishu Office Suite deeply integrates functions such as instant communication, online collaboration, audio and video conference, calendar, cloud disk, workbench, etc., which can meet various scenarios and demands of daily online collaboration of enterprises. In the future, we will continue to polish our products and provide better services for enterprises and individuals.
At the same time, we also use open platforms to solve various subdivided scenarios and personalized needs of enterprises.
Enterprises can quickly integrate existing internal systems into Feishu, or third-party tools with independent access to open APIs, and also support developers to independently develop new applications. Third-party applications can also be connected to Feishu's workbench in the form of small programs, which are deeply integrated with Feishu.
At present, the applications of Feishu include human resources, customer management, project management, questionnaire surveys, design assistants, enterprise internal training, business intelligence, etc., and comprehensively solve the pain points and challenges encountered in enterprise application scenarios.
In the future, it will continue to connect with more developers, create a high-quality enterprise service ecosystem, and improve product functions.
Q: What is the current key customer market of Feishu? After the epidemic, which industries will accelerate its penetration?
A: At present, Feishu's customers cover many fields such as technology Internet, information technology, manufacturing, construction real estate, enterprise service education, and media. There are many well-known companies with hundreds of thousands of employees.
Our distinction between industries is not obvious, and the emphasis is on making organizations and individuals more efficient and enjoyable.
About Flying Book
Feishu is an office suite product of ByteDance, and it is also a core tool to ensure the remote and efficient collaboration of 50,000 people around the world. Before the official release, Bytes has been used and changed internally, and this product has been polished for several years. In 2016, after trying several office products successively, ByteDance started the self-developed office suite "Flying Book" and officially opened it in China in 2019.
Feishu deeply integrates functions such as instant communication, online collaboration, audio and video conferences, calendars, cloud disks, and workbenches. Its advantage lies in integrated integration and multi-end can start collaboration quickly. At present, Feishu's customers cover many fields such as technology Internet, information technology, manufacturing, construction real estate, enterprise service education, media and many other fields, many of which are well-known enterprises with hundreds of thousands of employees.
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