In formal software development, find the user's pain point (pain points) is the most critical areas of software development and addressing the extent of the suffering of user software also decide how valuable, how much market.
Our team recently received a phone software development project, is about how to help users better part of various academic and engineering conference (conference). Now, in order to better find the greatest needs of users, we set several user scenarios (user Scenario). Let me talk about user scenarios, user scenarios relatively more common in software development, it is actually standing on a story point of view of the user, and to explore the story focused on what product you want to achieve? Why do you think users will realize valuable? However, the scene does not involve the user to a specific technology. Usually a good user scenario can SPICIER described (Tells A S Tory, Includes P ersonal Details, the I mplementation Free, Told in The C ustomer apos Voice, reveals Deep the I Nsight, Describes User apos E Motion and E nvironment, based ON R & lt EAL R & lt eSearch).
OK, now we are developing a project for various conference, it can be said to be a geiliable helper conference (conference assistant to the force).
Initially, we envisage several scenarios to describe the pain of users, these users now showing scenes for everyone, I hope you can stand on the user's personal point of view to various comments.
Organizers participate in large international conference or a certain size of the meeting participants and the meeting: user group targeted
NABC：
· N , tens of thousands of researchers involved in various academic conferences each year, although conference organizers will provide a number of meetings by mail and on-site paper booklet way place, lectures, speakers and information, but with the information coming of age, the need for a more convenient way to provide this information readily available and retrieve relevant information obtained.
· A , based on MSRA of ACADEMIC SEARCH produced a WINDOWS PHONE 7 mobile client, providing easy access a variety of meeting schedules, locations, and search for speakers and papers related services. In addition to s the SEARCH , also need to host format and enter the required specific information as possible convenient interface.
· B , first solve the painful meeting participants can not query information anytime, anywhere, from the second to provide this information directly to the inlet academic search engine, eliminating the need to use a computer client pain. For the organizers (including volunteers), it can not be solved better service enables participants to get a better participant experience pain.
· C , due to the complex background of the conference organizers, access to relevant information is not easy, at the same time, the application earnings outlook is not clear, and there is no similar general-purpose applications, but there are some conference organizers in order to improve the experience for some participants a special meeting written mobile client, such as mic2011 , but we believe does not constitute direct competition, the organizers if found our platform is more convenient, we will be more willing to use our platform. Link below http://www.appsfuze.com/applications/windowsphone.business/mix-2011-conference-helper,12128
Profile usage scenarios:
John is often a well-known scholars attending international conferences, the main research direction is the network data mining, and now he was going to participate in the symposium organized by Professor Zou.
A scene, John participated in the meeting, but the complicated schedule, lectures much, is not convenient memory and real-time query
John time to go to the Zou teacher opened the symposium, due Zou teacher academic Daniel, an international conference has opened a lot of games lectures, the schedule is also very complicated. Although the organizers in advance of everyone to send e-mail as an attachment to the agenda there, but John forgot to print out (or print another lost). After reaching the venue, the organizers but also made some paper materials, the above process will contain the information (or may not contain), but John found to carry and look at these materials actually very convenient. The beginning of the meeting, John found that he was interested in a lot of talk will be held in various meeting rooms and at different times. He tried to find out their interest in the seminar schedule and remember, so as not to miss, but this is actually a very complicated matter. When the lecture, he found that because he did not carry a laptop computer (or the organizers did not provide the power and wifi ) difficult for him to get some additional information about the speaker himself and other work related fields. When he has a very strange idea, or feel that a topic worth exploring in depth later time, to record these messages is also very convenient.
< Magic appeared >
He found the meeting a Microsoft-based Scholar stop cell phone use. Run the APP , he can get the entire electronic conference schedule, select lectures of interest, the phone will automatically remind him that time and place. During the lecture, he can look at the screen you can immediately search the speakers as well as some related areas through gentle touch, and even enter their names Speakers effort are saved. In addition, certain marks in the electronic calendar talk and for the relevant talk make remarks also convenient. He felt participate in this conference convenient lot.
Scene II, John in this unfamiliar city some kind of trouble
John after the plane, must fight to the hotel, but he found himself forgetting airport hotel roadmap organizers print the mail sent to the Internet to download map finally, he found that taxi drivers do not speak English, John also not the native language, describing the destination information does not come out, how to do? He was very anxious and helpless.
< Magic appeared >
这时John发现之前提到的这款会议助手上已经有主持者发布的路线图和一条用本国语言的便签写着“我要到**宾馆，**路，**区”，John所要做的事情就是拿着手机向司机显示这个，然后司机立刻明白就很快带John到目的地。John 很高兴，一切都俺计划顺利进行。 会议助手太给力了！
场景三，组织者的痛苦
科林和安是邹教授的学生，有一天邹教授突然下发给他们负责组织一个数据挖掘学术研讨会的任务，因为今年正好是邹教授来负责这个研讨会的组织了。
他们自己以前也参加过学术会议，所以很想提供给参会者一个很方便的获取会议信息的途径，他想了想除了自己写一个电子应用发布所有信息，就没有别的办法了，但这其实是一件很花费精力的事情，他要么找别人帮忙，要么分散自己组织会议的精力。
<魔法出现了>
科林听说了一个微软开发的学术会议助手应用。他登陆微软学术搜索，登记（或找到）了他所要举办的研讨会的信息，该网站就提供了一个会议组织向导的功能。向导引导科林，告诉他作为组织者需要提供给参加者哪些信息，诸如会议地址、讲者、日程，格式范例也有提供，完成向导后，系统自动生成了一些特定格式的文档，科林只需要将它们放在自己会议网站的服务器上并提供url链接，学术搜索的手机客户端就可以方便查询会议各项信息了！
What do you think of these user scenarios? In a meeting you encounter such pain? 1,2,3,4 These four scenarios which you are most familiar with? If you are the major participants in the meeting, most of you want a mobile phone to help you achieve what pain?
I hope we can give insights to the force in this waiting!
Reproduced in: https: //www.cnblogs.com/OMG-Team/archive/2011/09/01/2161482.html