At the end of 2019, a new type of coronavirus broke out in Wuhan, Hubei Province. In order to reduce the possibility of infection from the source, more and more companies have opened a "cloud office" mode, and online communication has become one of the main ways to promote business and work.
During the epidemic, major IT companies used their technological advantages to provide the public with efficient and convenient cloud office tools.
For example, China Video, a subsidiary of Digital China, provides free high-definition cloud video services for 30 days for users across the country and 90 days for users in Wuhan. At the same time, the enterprise cloud video service platform created by Digital China-Huishi Yunxiang provides free The unlimited number of 100-party cloud video conferencing services allows hospitals, enterprises and government departments and other staff to realize face-to-face communication through mobile apps, WeChat applets, PC browsers, voice calls, etc., and supports remote consultations, Audio and video conferences, online training, remote visits, emergency command and other scenarios.
For another example, Huawei announced that during the epidemic, in order to reduce face-to-face communication between people and reduce the possibility of disease transmission, Huawei Cloud WeLink provides users with free video conferencing services. Units with less than 1,000 users can open online for free, and support 100-party real-time online meetings. There is also a free trial of 50GB of enterprise cloud space.
On the first working day after the Spring Festival holiday on February 3, more than 10 million enterprises and organizations used DingTalk to work from home. During the epidemic, telecommuting has become an important choice for various departments. Companies can use remote video conferencing to arrange their daily work and help companies and individuals quickly enter the normal work track. Government departments can also use remote video conferences to realize collaboration and cooperation among various agencies, speeding up communication and data sharing between governments at all levels. Medical institutions can also use remote video conferencing to realize remote expert diagnosis and treatment. At the same time, medical institution workers from all over the world can also share and discuss the latest research and treatment experience of the epidemic online.
After more than 20 years of development, collaborative office software has gradually entered the current demand expansion period from the initial concept promotion period, after the product function positioning period.
The rapid popularization of public cloud services and the rapid iteration of artificial intelligence technology have brought tremendous changes to the functions and business models of office collaboration software. From a functional point of view, a new generation of office collaboration software products integrate a large number of artificial intelligence technology and big data analysis functions, and intelligent services have become a new selling point of software products; from a business model point of view, the sale of software will be service-priced SaaS Instead, more and more companies are beginning to believe that the public cloud will become the ultimate destination for business and data, which will bring about the rapid growth of cloud-based office collaboration software business.
According to CCID Consulting's data, in 2019, the total size of China's office collaboration software market reached 13.69 billion yuan, a year-on-year increase of 15.5%. With the continuous increase of domestic small and medium-sized enterprises' informatization investment and the increasingly mature cloud service ecosystem, the underlying driving force of the office collaboration software market is changing, and the market is about to usher in a new stage of rapid growth.