The concept: 5W2H law
5W2H analysis method known as Seven Questions assay, is the first World War II US Army weapons repair shop.
One way or learn the best way is to use the theory, methodology recently learned about "5W2H", used to try to see whether we can put themselves one thing to think more clearly. Its simple, convenient, easy to understand, enlightening, widely used in business management and technical activities, activities for the implementation of the measures and decisions are also very helpful, also help make up for the omission to consider the issue.5W2H, is the most common of the seven questions in English: Why (Why), What (what is), Where (where), When (and when), Who (who do), How (how to do), and abbreviations How much (how much) of. I ask these seven questions put together, really help you to make up for the omission of thinking.
Inventor 5W2H analysis with five English words beginning with W and conducted in two English words beginning with H asked the question, so you can find clues to solve the problem, look for invention ideas, design ideas, so come up with a new invention project, which is called 5W2H law.
- WHAT: What is it? What is my purpose?
- WHY: Why am I doing? Can I do?
- WHO: by whom?
- WHEN: When? What time do? What is the most appropriate timing?
- WHERE: where? What place do?
- HOW: how to do? How to improve efficiency? How implementation? What method?
- HOW MUCH: How much do? To what extent? Regardless of the number? What is the quality level?
Advantage 5W2H analysis:
1, can accurately define, to articulate problems and improve work efficiency.
2, the effective control of the nature of the event, completely captures the main backbone of the event, the event prodding thinking.
3, simple, convenient, easy to understand, use and enlightening.
4, help thinking of principled, put an end to blindness. Contribute to a comprehensive thinking, thus avoiding omissions in the design process.
for example.
"Xuxiao Man, the report copying it."
This sentence careful you? A few copies of it? When you want to do? Where copy handed it finished?
By 5W2H law rearrange. Who Who that? Xuxiao Man. Do What? Photocopying report. How to do it? Copying with high quality. When you give? Before work. Handed Where? General Manager's Office; copy How Many? 2 copies. Why do this? A reference to the customer.
Rearrange it, you could say:
"Xuxiao Man, you two copies of the report, sent to the General Manager's Office General Manager before work; please pay attention to the quality of the copy, the general manager to bring the customer reference."
This is not careful and more of it?
5W2H Act, also known as "Seven Ho Analysis", its "step, process-oriented," as the doctor's hands, "checkerboard" the face of each patient, a key check: blood pressure, compliance; rhythm , compliance; blood sugar, compliance. Finally, check the plate away, he smiled and said to the patient: You recovered well, will soon be discharged.
In the business world, many people think like a cloud floating in the sky, called "incomprehensible." You say "specific point", another one of his "incomprehensible" and gave you depict. You say "a little more specific," but he just could not cloud as rain, the idea of landing, this is in fact because he had never "step, process-oriented" to a "5W2H" examination board, on his own, an idea item tick.
Use: three uses 5W2H law
I should be specific in what scene, how to use the check board 5W2H, so that their thinking is more careful of it? You can try the following three uses.
First, find the problem by 5W2H law.
Under reaction: former employees of the club recently tepid. Wants to understand this problem, you can try to pick up the check board 5W2H:
What: Interactive former employee of the club less and less;
Where: reduction of the number of micro-letter statement of the group;
When: the last three weeks, especially in the last week;
Who: not how to speak, especially the most active before a few people;
How Much: 500 person group, in the past more than 1000 speak every day, now down to dozens;
Why: This may be because of the level of the group missing, the topic of varying value, more and more people of tired.
In this way, "former employee club recently tepid" this issue, specific.
Second, the change by law 5W2H innovation.
You stand before the mind map, the face of the central "former employee club" six characters, starting with 5W2H law, issues around seven layers unfold. You can even try these seven questions each, four levels continue in-depth, look for opportunities for innovation.
For example Why: The reason for the club's former employees what is?
The first layer depth: Because to maintain contact and former employees;
The second layer depth: Why maintain and contact former employees? Because the former employees want to help promote their products, we recommend the staff, to the new product for comments;
The third layer depth: there are more appropriate methods to achieve these goals it? Too. For example, invite some real influence, the ability to become "honorary adviser";
The fourth layer depth: Why do it more appropriate? Because it avoids a lot of ineffective communication.
So, you on the basis of "former employee club" on the design of more effective "honorary adviser" program.
Third, assign tasks with 5W2H law.
When talking about a meeting, "the individual module", I said we must take 3W (Who do What by When) leave at the end of the meeting. This 3W, is actually a sub-set of 5W2H.
"Li Lei, help me to investigate the status quo before the club's staff survey, report to me tomorrow."
This is 3W. If you want to be more careful to do so?
"Li Lei, the boss wants to improve the club's operations staff before, you help me look into the status quo, 10:00 good list, bad 10:00 tomorrow 16 o'clock in my office to report. You can find Xuxiao Man give you a hand. "
this is the 5W2H.