"Global IT Industry Forecast 2024" is released by IDC FutureScape. The report provides a forecast of the future development of the global IT industry in 2024, focusing on the widespread application of artificial intelligence (AI) and its impact on enterprise technology decisions and digital business plans. .
The following is an overview of the core content of the report:
executive Summary
- 2023 marks a new chapter in the era of digital business – one with AI everywhere.
- The future trend of the IT industry will take AI as the core to promote product and process innovation.
- Businesses should assess the relevance, urgency and resource requirements of each forecast.
Top 10 predictions
- By 2025, G2000 companies will allocate more than 40% of core IT spending to AI projects, which will increase the speed of product and process innovation by double digits.
- By 2026, technology providers will invest 50% of their R&D, personnel, and capital expenditures in AI/automation, and CIOs will struggle to align vendor selection and IT operations priorities with new use cases.
- By 2025, all enterprises will face uncertain infrastructure costs and accessibility issues, which will prompt the use of ad hoc measures and make cloud economics and data logistics goals harder to achieve.
- By 2024, hardware, software, and service providers will aggressively expand their private and open source data portfolios, making strategic partner decisions even more fluid.
- By 2026, underfunding of skills initiatives relative to spending on products and services will prevent 65% of enterprises from achieving full value from investments in AI, cloud, data and security.
- By 2025, 40% of service delivery will include generative AI (GenAI) support, triggering a shift in HR and training strategies.
- By 2027, 80% of infrastructure, security, data and applications will rely on advanced control platforms for orchestrated AI-powered service delivery, but only half of enterprises will use them effectively.
- By 2026, all new IT brands, products and services targeting underserved customer groups/personas will be based on tight integration of diverse AI services to deliver new capabilities at lower costs.
- By 2027, 60% of F500 companies will leverage ubiquitous experiences, edge analytics and GenAI to enable customers to create their own experience journeys, improving the outcomes and value customers expect.
- By 2028, 80% of enterprises will integrate low Earth orbit (LEO) satellite connectivity, creating a unified digital services fabric that ensures ubiquitous access and data mobility.
external drivers
- AI is everywhere—generative AI takes center stage.
- Driven by automation – maximizing efficiency and new opportunities.
- The changing technology regulatory environment – Navigating risks and opportunities.
- The inevitability of digital business – competitiveness and results.
- Dynamic work and skills requirements – the era of new work models.
- The intensification of everything-as-a-service – shifting paradigms to drive change.
- Cybersecurity and Risk – Building resilience against multiple threats.
- Geopolitical turmoil—sovereignty amid emerging fragmentation.
- Operationalizing ESG – measuring and implementing sustainability.
- Global supply chain resilience – driving diversity.
- Economic uncertainty – IT downturn and market volatility.
suggestion
- Advise technology buyers on how to prepare for and adapt to AI-driven change.
- Emphasis on the need for CIOs and CTOs to balance high-visibility technology innovation and broader IT industry changes in technology investments and personnel decisions.
- Enterprises are advised to pay close attention to how IT providers design, develop and deliver products and services using GenAI and other AI technologies, and consider data governance and emerging digital sovereignty issues.
The report also provides detailed analysis and forecasts on AI, automation, cybersecurity, supply chain, economics and geopolitics, as well as recommendations on how companies can leverage these trends to drive growth and innovation.
Report details can be downloaded and viewed from the "Open Source China APP - Report Module" .
APP download address:
{{o.name}}
{{m.name}}