Not used to using software to manage work items? Experience "automated rules" to solve "pain points"

With the rapid development of technologies such as AI and ChatGPT, some people in the technology community have proposed that "programmers are dead". This generally means that AI will replace some of the work of programmers in the future. However, in fact, artificial intelligence will not replace programmers' work. It is as easy as imagined. Among the core competencies of programmers, the requirements for the overall management of work items are getting higher and higher. Project management certificates such as PMP have become a "must learn" certificate for more and more programmers. This Behind this situation, it also proves that as technology develops, R&D personnel need theories and even tools to assist them in managing their own work content.       

Not all R&D personnel agree to use software to manage their work items. Some programmers are accustomed to using other tools or methods to manage their work items, such as handwritten notes, personal task lists, or specialized development tools. For them, switching to new software tools requires a certain learning and adaptation process. Therefore, they prefer to stick to their familiar ways. In addition, because of the learning cost and complexity of new software: some project management software may have complex functions and learning curves. R&D personnel believe that learning and mastering new software tools requires a lot of time and effort, which may have a negative impact on their development work. Produce certain interference and burden. Finally, the interface and user experience will also bring certain "resistance" to the popularization of software tools. The interface and user experience of some project management software do not meet programmers' expectations and preferences. If the software interface is complex, the operation is not intuitive, or the operation is not intuitive, Match the workflow and needs of programmers who may be reluctant to use the software to manage work items.

These reasons seem to be very common. When a new technology or new product appears, there is often a "migration" cost. In other words, whether the convenience of the new product and the efficiency improvement can "impress" users are currently on the market. Mainstream project management software, such as PingCode similar products, as well as ZenTao, Jira and other products, some have already implemented automation rules, and some combine automation rules with low-code underlying technology to allow users to experience the software more directly For the improvement of work efficiency, for example, the domestic project management software UniPro uses automation rules and has mature success stories in the field of chip semiconductors.

One of UniPro's chip design enterprise customers has thousands of employees. This customer company has its own automated regression testing software product. After the product is integrated with UniPro, if this enterprise customer discovers a failed case during the automated testing process, It will automatically jump to the UniPro software system to automatically create bugs again. This combination of functions greatly saves time for employees who have a large number of R&D tasks every day and avoids the cumbersome experience of employees re-entering bugs.

Another chip enterprise customer of UniPro, the AE team members also "can't put it down" about UniPro's automation rules. This enterprise customer also has many customer groups of its own. They have set up a large-scale AE team. After the customer sent an email to the AE team , if the email mentions the work item recorded by the customer in the UniPro software system, the AE team member can jump directly to the work item in the UniPro software system when opening the email, saving employees the redundancy of closing their mailbox and logging into the system. Steps to facilitate AE team members to handle work tasks in a timely manner anytime and anywhere.

Some domestic customers of UniPro usually use IM instant messaging software such as Enterprise WeChat, Feishu, and DingTalk to handle online real-time communication needs. During the use of IM instant messaging software, these customers mentioned a certain work item. UniPro can automatically identify and help complete processes such as creation, execution, and notification, because UniPro has integrated with domestic mainstream IM instant messaging software.

This is actually the functional design of project management software to capture and solve user pain points. Users will not blindly reject new technologies and new products, provided that the products and technologies are good enough. The automation rules mentioned in the above example actually define the In the process of project management, when something (condition) occurs and what condition is met, the automation function will perform a specific action. Scenarios supported by the UniPro automation function include when a work item is created, when the value of a field of a work item is modified, or when configuring a timer at 8 a.m. every day or every working day, etc. It is a condition that can be configured by automation rules. After the conditions are set, automatically triggered actions will be generated. Triggered scenarios can also include creating work items, editing work items, sending notifications, or sending a notification to an IM communication tool used by employees, such as a group on corporate WeChat. , etc. These matters can be realized by automated rules, which can liberate employees from simple, repetitive but time-consuming trivial tasks and give them more time to do higher-level tasks. Such as spending more time thinking about innovation.

Automation rules are not a new concept. They just appeared at the right time and in the face of demand. Once combined with UniPro’s low-code ideas and technology, the advantages of automation rules are particularly obvious, so they are considered by UniPro’s customers to be the most useful feature. one.

Guess you like

Origin blog.csdn.net/LCDPyyds/article/details/131475551