The hospital's intelligent guidance system solves the problem of patients blindly seeking medical treatment and reduces the pressure of triage work. Reduce the proportion of patients calling the wrong number, optimize the patient consultation process, and effectively improve the efficiency of online and offline medical institutions. Patients can select symptom sites through body portraits, learn corresponding disease information and recommend medical departments.
1. Overview of the hospital intelligent guidance system
The hospital smart guidance system is used in medical treatment to guide patients to self-register for medical treatment. During the treatment process, many patients do not know what registration they need to register or what disease they want to see. Through the smart guidance system, they can enter the symptoms of their own diseases. , or select a body part, and use the multi-dimensional calculation of the smart diagnosis system to accurately recommend departments, guide patients to register for treatment, and achieve scientific treatment without worrying about registering for the wrong number.
2. Registration guidance
The guidance page displays an image of a human model. Patients can select the symptom site through the human body image, learn the corresponding disease information, initially determine the cause of the symptoms, and recommend medical departments to help users quickly navigate the hospital for treatment.
3. Application Scenarios of Smart Guidance System
1. Smart hospital
•Help patients determine which department they should register with and reduce the transfer rate between departments.
•Help hospital guidance staff receive registration-related questions
•Connected to the hospital registration system, you can register directly after completing the consultation
2. Internet hospital
•Help patients determine which department they should register in, reduce the transfer rate between departments, compare standard departments, and accurately allocate online consultation departments
3. Medical and health platform
•Empower the platform to provide patients with standard department treatment recommendations
•Compare standard departments and accurately allocate online consultation departments
5. Support guidance through chief complaints and symptoms
Compare the patient's colloquial condition description with medical professional terminology, intelligently interact and guide the patient to supplement information, and provide a structured report for diagnosis.
6. Customized adaptation of departments
According to the distribution and characteristics of hospitals/platform departments, customized adaptation capabilities are provided to improve the application effect of medical guidance.
7. Personalized report page
The diagnosis report page can be customized and configured to display disease details, etc.
8. Intelligent diagnosis system development environment
Technical architecture: springboot+redis+mybatis plus+mysql+RocketMQ
Development language: java
Development tools: IDEA
Front-end framework: Uniapp
Backend framework: springboot
Database: mysql
Mobile terminal: WeChat applet, H5
9. Introduction to intelligent diagnosis system
Support guidance through chief complaints and symptoms
Compare the patient's colloquial condition description with medical professional terminology, intelligently interact and guide the patient to supplement information, and provide a structured report for diagnosis.
The internal structure of a large hospital is complex, making it difficult to find the way!
There are so many hanging signs that it’s difficult to identify them!
How to go about registration, medical treatment, examination, payment, and medicine collection?
The above situations occur almost every day in various hospitals, and patients' need to shorten the time of finding the final hospital department is particularly prominent. The hospital receives a huge amount of daily consultations related to location and procedures, and the workload at the guidance desk has increased dramatically.
The hospital's intelligent guidance system provides patients with intelligent medical services, creates an intelligent service system for the hospital, and promotes the development of the hospital into the intelligent era.
The hospital intelligent guidance system combines the hospital registration and treatment HIS system to provide patients with full-process information guidance and reminders, thereby building a refined, mobile, autonomous and intelligent hospital intelligent guidance service system throughout the hospital. .
Intelligent recommendation of registration departments based on patient symptom description
The intelligent guidance service system can intelligently recommend registration departments based on patient symptom descriptions. The system uses a conversational method to ask patients about their symptoms, simulating the real dialogue flow between doctors and patients, helping patients to clarify the general scope and possibility of their disease and the corresponding departments that need to be treated. It also recommends departments based on the patient’s diagnosis results to help patients accurately determine where they should be treated. In that department, the referral rate can be reduced, the work pressure at the guidance desk can be reduced, and a large amount of repetitive work can be avoided. At the same time, the system is flexible and convenient, and supports various customized front-end styles.
10. Usage scenarios
Can be expanded to H5, small programs, apps, etc. It can be used in various complex scenarios, including mobile phones, tablets, hospital all-in-one machines, computers, and embedded in the Internet hospital system to connect to hospital registration and consultation, integrate future trends of voice smart guidance, etc., or be used alone for AI smart guidance.