Source code introduction:
WeLive open source PHP online customer service system source code WeLive5 is an enterprise-level online customer service system. The program is compact and easy to use.
main feature:
PHP development, based on WebSocket communication technology, has full-duplex function of request and push, extremely fast and efficient;
The visitor window has up to 5 color schemes, supports both mobile and PC, and can be freely switched between Chinese and English, making foreign trade business more convenient;
The intelligent robot's automatic reply function allows you to set the customer service system to an unattended state;
Customer service staff can log in to provide services using a computer or mobile device browser;
Customer service staff can authorize visitors to upload pictures or files, or they can set up to upload directly without authorization;
Customer service staff have a group chat function, and administrators have special instructions to view the real-time working status of the system;
Automatically assign guests based on the customer service's pending status and their number of guests;
The customer service operation window has the function of recording guest information, such as: intention score, name, address, phone number, etc.;
In the customer service window, the customer's input status and the text being entered can be displayed in real time;
In the customer service window, the current customer can be transferred to other customer service to provide services;
Message function, history recording function, and display of recent conversation records;
The system can be installed and used independently and does not rely on the official website of "Weiyin Software". After installation, any website and any encoding format page can be called.
WeLive installation:
System Requirements:
PHP5.0 or above.
MySQL5.0 or above.
Dedicated server or cloud server (virtual host cannot be debugged).
Note: WeLive5 is an enterprise-level customer service system. Due to server configuration, firewall settings and other factors, it may not be able to connect normally, but it can be debugged, successfully installed and used normally.
It is recommended to install Wamp Server integrated PHP development environment on your local computer and use WeLive for testing, which is very convenient.
installation steps:
1. First, set the open port 8430 of the TCP protocol in the server firewall and cloud server security policy group.
2. Set the transfer mode of the FTP upload tool to "binary", otherwise the uploaded PHP program may cause unexpected errors during runtime.
Such as setting up FlashFXP: Options->Parameter Settings->Open dialog box->Transfer->Select "Binary (Image)" in the transfer mode
3. After decompressing the program package, use the FTP tool to upload it to a specified directory or root directory of the website server.
4. The Linux or Unix server needs to change the following folder or file attributes to be writable (777):
./welive.js file properties: 777
./avatar/ directory attributes: 777
./config/ directory attributes: 777
./config/settings.php file properties: 777
./config/1f5fb85bd9c392d03f659a9c15756777.txt File attributes: 777
./upload/file/ directory attributes: 777
./upload/img/ directory attributes: 777
5. Create a new MySQL database or obtain the existing MySQL database name, user name, and user password information.
6. Enter the install directory of WeLive in the browser, and the system will prompt you to install.
After the installation is completed, it is recommended to delete the installation directory ./install/
7. After the default installation, the background management and customer service login is:
Customer service computer terminal: ./admin/
Customer service mobile terminal: ./app/
The default background management directories admin/ and app/ can be modified arbitrarily.
8. Note: It is recommended that administrators or customer service use Firefox and Chrome to enter the customer service operation page, which has the best effect (IE8 is basically normal, IE7 is poor), and the background does not support IE6!!!!!!!!!
9. If the installation is normal, but the administrator or customer service cannot connect to the server when entering the management and service operation page, it is generally related to the server configuration. Please visit the "Weensoft" forum: http://www.weensoft.cn/bbs for inquiries.
It is recommended to install Wamp Server integrated PHP development environment on your local computer and use WeLive for testing. It can be used normally without additional settings, which is very convenient.
re-install:
1. To reinstall, you need to delete the ./config/config.php file, upload the install folder, and then install according to step B.6.
Download link
Netdisk source code password: 3lev
Source code screenshot:
