In store management, have these problems bothered you all the time:
Which clerk works more meticulously and efficiently? Difficult to assess!
Which store problems occur frequently? Hard to find!
How big is the difference in the operation of different stores? Difficult to define!
The second part of the SpaceSight series introduces you how to use data "smart cards" to realize efficient patrol inspection and supervision execution analysis, and then provide strong support for your store management and efficiency improvement.
01
Improve efficiency from inspection
To assist store strategy optimization
02
Statistical analysis of the data you want
All in SpaceSight smart card
1. After completing the inspection work and issuing rectification tasks, it is difficult for supervisors to pay attention to the real-time rectification of multiple stores at the same time
As a supervisor, in addition to being responsible for the standardized inspection of store operations, he also needs to complete the complete closed loop of finding problems-raising problems-solving problems .
In this closed loop, the rectification efficiency and completion rate of each store is an important indicator that supervisors pay special attention to and need to feed back to the headquarters.
With the help of the SpaceSight smart card, the supervisor does not need to reorganize the data after the inspection, and can issue the rectification task immediately. Easily view information such as how many rectification tasks are currently in progress, the completion rate, and rankings to be rectified, helping supervisors understand the progress of rectification anytime, anywhere.
2. The more and more stores are opened, the traditional inspection method is difficult to monitor, and the quality of supervision and inspection has become an important obstacle on the road of brand development
Peter, the person in charge of the supervision of a restaurant chain brand, found that the supervision and assessment of supervision became more and more difficult:
There are more than 200 stores and dozens of supervisors under the brand, scattered all over the country, and it is impossible to supervise everyone's work on the spot.
The traditional offline inspection method has many loopholes in the rules, and some supervision work is random. However, due to the lack of data support at the headquarters , it is difficult to be objective and fair in the assessment of supervision, which can easily affect the enthusiasm of supervision work .
Brands urgently need digital means to ensure that the headquarters has control over the supervision work.
Through the SpaceSight intelligent inspection tool, Peter can grasp the statistics of the national supervision execution force, including the total number of inspections, the trend of the number of inspections, the ranking of the completion rate of rectification, the completion rate of inspections and other indicators, providing data support for the evaluation of supervision work.
3. The adjustment of the store operation strategy by the headquarters requires multi-dimensional data support, but where does the data come from? Where are the differences between different stores?
One of the important responsibilities of Olivia, the general manager of store operations for a restaurant chain brand, is to regularly review the daily operations of stores across the country, including evaluation scores, common problems, rectification efficiency, etc., and formulate corresponding adjustment strategies based on this information.
The problem Olivia often faces in practical work is that decision-making needs to be supported by numerous differentiated data analysis .
For example, regional differences: stores in the southern region need to pay attention to hygiene issues related to cockroaches and rats in the kitchen in spring, summer and autumn, as well as freshness issues during storage and transportation of ingredients to avoid deterioration of ingredients at high temperatures; while in the management of northern stores, It is necessary to pay attention to the heat preservation problem in the transportation of food materials in autumn and winter to avoid freezing of food materials.
What are the similar problems with high incidence of stores in different regions? How is the daily operation of the store in each quarter? What are the store inspection scores in different areas? Is problem solving efficient? How to make targeted adjustments?
Through the periodic data statistics and detailed analysis of different dimensions in the SpaceSight smart card, Olivia can adapt to the store's conditions, adjust the operation strategy, and maximize the operation efficiency.
In addition to the passenger flow in and out of the store and intelligent inspection,
What are the powerful features of SpaceSight in in-store traffic analysis?
Subsequent in-store customer flow & AI statistical analysis,
Stay tuned.
*How to quickly experience the new version features?
Mainland China: Search "Digital Intelligence Space" in the App Store
Non-mainland regions/countries: Search "SpaceSight" in the App Store