In the 21st century, in the face of various competitions from many domestic and foreign enterprises, in order to survive in the fierce competition environment, enterprises have improved and improved their marketing models, business expansion, and management methods. For large enterprises, informatization construction will be the focus and put on the agenda of enterprise transformation. However, for small and medium-sized enterprises and start-up companies that are small or are in the stage of rapid development, the modern information construction of enterprises is often ignored, and the use of advanced enterprise management systems can help such enterprises to improve their working environment and work efficiency. , enhance the core competitiveness of enterprises.
In the current market, corporate culture and self-cultivation are important, but how to use management software to achieve work and management goals is equally important! Seeing this, many managers will say that it is not that there is no plan for informatization, but that there is no excess funds, and it is impossible to complete the informatization of the enterprise at one time. So what I want to say is that the informatization construction of an enterprise is not achieved overnight, but requires us to build it step by step reasonably.
Let's first understand what the three elements of enterprise management are, and then gradually build our own informatization according to the situation based on these three elements.
Three elements of business management
The planning and decision-making of an enterprise and the expansion of its scale must be inseparable from the management of human resources;
An enterprise's income, expenditure, profit and loss must be inseparable from financial management;
A company's brand promotion, popularity gathering, must be inseparable from the management of customers.
However, no matter how artificial intelligence develops in the future, these elements will always exist and play an important role in business management.
Enterprise situation before informatization
Personnel Department
HR: Xiao Wang asked for leave once last month and was late twice, and this month’s salary should be deducted accordingly; Xiao Li worked 2 days overtime and asked for 2 days off, and the overtime and leave should be deducted; Xiao Liu’s salary increased, this month It should be calculated according to this standard. I record it, and the last remaining...
Half an hour after the salary is paid...
Xiao Li: I went on a business trip twice last month, and the reimbursement was wrong!
Xiao Wang: I was late only once last month. That time Xiao Liu was late. How did you count me?
HR: I'm sorry, I'll check again... I'm really sorry, I'll contact the finance department now to make up the corresponding salary.
Finance Department at the same time
Finance Department
bell bell~~~~
HR: Last month, the salary calculation of three employees was wrong, and some salary needs to be supplemented and deducted accordingly.
Accountant: Who is it? I'll check it on the list. Is there any error this time?
Leader: You put the last month's income and expenses into a table and bring it to my office.
Accountant: Manager, wait a moment, there is something wrong here, I will bring it to you after I sort it out.
2 hours later...
Leader: Why did it take so long to sort out? This report is not quite right. Why is the last month's final profit so small? Is it wrong?
Accounting: Didn't we purchase a batch of goods last month... You can check with the purchasing department
Sales
Xiao Li: Why are you working overtime again today?
Xiaobai: I recorded the customer's situation that I followed up in the book these days. If I can't find it, it will be finished. By the way, I will sort out the number of visits, etc., and report back to the supervisor.
Xiao Chen: Ah, who will save me
Crowd: what's wrong?
Xiao Chen: I contacted an interested customer a long time ago. I contacted me today to buy our products. The data book recorded at that time was not found. I can't remember the customer's situation and key people.
Crowd:......
manager room
Why haven't the weekly reports from the Marketing Department and Purchasing Department been handed in? I really don't know what they are doing every day, the efficiency is so low...
It is believed that this phenomenon can resonate with many enterprises. Paper-based office will indeed greatly reduce the efficiency and accuracy of employees. It is not only employees who suffer, but also leaders.
Informatization to solve the situation
Personnel Department
Human resource management system is one of the information systems that enterprises should have. For enterprises with less complicated personnel, it is enough to have functions such as attendance, basic information, salary calculation, leave management, overtime management, etc. Sign-in, sign-out, leave application and overtime application can all be done on the system by yourself. At that time, only the leader's approval is required. After that, the employee's final salary can be automatically calculated through the attendance statistics, leave application, overtime application, etc. in the system.
Finance Department
Financial management system or expense reimbursement management system is also one of the information systems that enterprises should have. The use of financial software can automatically generate financial statements based on the vouchers entered by the accountant, and the accountant does not need to write reports and account books by himself. You can also print vouchers and financial statements in batches; expense reimbursement management can export expense reimbursement and travel reimbursement filled in by employees, which is convenient for accountants to calculate the amount of reimbursement for each person and reduce the error rate.
Sales
The customer relationship management system is also one of the information systems that enterprises should have. The system is customer-centric. According to the concept of "sales funnel", the top of the funnel is the potential users who have purchasing needs, and the upper part of the funnel is to list the company's products. Customers on the candidate list, or customers in the negotiation stage, the middle part of the funnel corresponds to customers in the stage of quoting or providing samples, and the lower part of the funnel corresponds to users who have placed orders. The salesmen can enter their own customers into the system, visit and contact them according to their own conditions, and continue to follow up to facilitate orders for those in need, and temporarily enter the business opportunity library for those who do not need it. Lost, lost contact embarrassing situation. Generally, there are several basic modules in the management system, as follows:
manager room
For the managers and employees of the enterprise, the work management system is indispensable. The work management is mainly used to record/plan the daily work content and the weekly work content. On the one hand, it can fully tap the thinking ability of employees, and on the other hand, it can mobilize the work. For company leaders, they can review the work of employees at any time and control the work content in real time.
At this point of analysis, I believe that everyone has a certain concept of informatization construction in their hearts. For enterprises that still have doubts about the effect of informatization systems, the author has a suggestion here. Now there are many open source and free systems. You can try to search for some open source systems. system installation and use it. If it really helps business management, why not do it?
