Today, I listened to Mr. Chen Hui's lecture on human resource management, and I was really inspired. In the past, I didn't know how to ask questions or evaluate a person's quality. Through today's course, I seem to have some ideas. I hope experience in the future. Today's lesson is summarized as follows:
1. What is Human Resource Management?
1. The discussion is about how to recruit people, how to motivate, how to evaluate performance, and how to pay.
2. Cases: Huawei's recruitment, from some positions to recruiting non-reputable rural science and engineering men, to some professional positions recruiting a doctor of psychology from Beijing Normal University, criticized with the company's strategy, all of which are related to human resources.
3. Human resources are closely related to each of us; if you are a project manager, you should use human resources as a means to help you better get project members, evaluate employees, and work happily with you.
4. Human resource management content, including 11 items
The relationship between human resources and project management
1. There are also risks in human resources, such as inappropriate recruits, personnel resignation, etc.
2. What is the role of people?
(1) Choose the right person to work in the project (ability, personality, work attitude, value orientation)
In response to job requirements?
(2) How to divide and cooperate? How to measure performance? How to make sure everyone works hard and works hard
target?
(3) How to carry out effective incentives?
Ineffective incentives: make mistakes ---> criticize ---> negative ---> avoid
Effective incentives: make mistakes ---> analyze problems, provide suggestions, encourage progress ---> positive ---> positive
(4) Do you want to train and train employees?
(5) How to improve your leadership and influence in the project?
(6) How to create a positive and enterprising atmosphere in the project management team, improve the cohesion of the project team, and make everyone satisfied with the work
Operation:
Now you are the project manager of a software company. It is now the end of September, and an important bank customer in charge of your department suddenly put forward a software development requirement for you, requiring that it be tested and put into use before the end of the year. The development requirements are difficult, time-consuming and urgent, and your department has not done relevant software development, so the project is highly innovative. Now, the leader asks you to leave the project at hand and transfer a 5-person project team from other project teams to develop the project. Name 5 things you need to do based on what we've learned about human resource management.
A better answer: Party A's needs, clear work tasks and goals---> personnel standards (ability, experience)--->resources (people, money, assessment rights)--->communication dignitaries in various departments-- -> Division of labor / division of responsibilities
The way to know people
1. Values
(1) There is no right or wrong, basically the same;
(2) Values are concerned with the quantity of life (more money) and the quality of life (interpersonal relationships)
(3) Values are influenced by four factors: family, education, environment, partnership
4 aspects of a good family: harmony, democratic education, open-mindedness (accepting new things), love (acceptance)
2. Character
(1) There are no advantages and disadvantages, no good or bad, there are characteristics
(2) When setting a post, it is necessary to match the person to the post, and consider the characteristics of the personality
(3) Complementarity of personalities needs to be considered in the team
3. Motivation
(1) Source of demand, according to Maslow's demand
(2) Explain many Maslow demand phenomena: those who love money talk about money, those who don’t love money talk about mission
(3) The higher the level of demand ---> the bigger the pattern ---> the stronger the development momentum ---> the greater the career achievement
4. Ability
(1) General ability, learning, logic, calculation, memory, is the so-called education, intelligence
(2) Core competencies, communication, innovation, problem solving, and independent thinking skills
(3) Business ability
Conclusion: Cultivate the scarcity of the individual
Fourth, the quality evaluation method
1. Method tools
(1) Written test, administrative professional aptitude test, personality test
(2) Interview, the types of questions include structured test questions, other types
(3) Evaluation center technology, such as group face
(4) Work experience verification
(5) Democratic evaluation to improve validity
(6) 360-degree assessment
2. Structured interview
(1) Behavioral interview, STAR model thinking
(2) Situational interviews, such as assumptions, etc.