Community/Community Operation - Notes on "The Knowledge System and Overall Logic of Internet Operation" (6)

Course address: http://class.sanjieke.cn/online/course/cid/1061396.html


The core of community-based products is content, topics and people, and content and topics are more than people. (such as Zhihu)
The community belongs to a group (such as fan QQ group, etc.)

Operation steps

1. Build community

Be clear about the theme, and preferably use a theme that exceeds the user's expectations. For example, "reading for twenty minutes a day" is far better than "reading lovers"
Fill initial content

2. Trust/value establishment

Guarantee the stability of value (believe in the original theme and value), so that users have a sense of trust in the community

3. User participation, decentralization

Find and nurture enthusiastic followers (core users)

4. Clarify forbidden areas and constraints

Make rules, define restricted areas, and keep content under control

5. Core user management, expand the scale

No matter where it is, 20% of users create 80% of the value

6. Coping with other changes


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