It is understood that VOVA is Europe's one-stop cross-border e-commerce platform for the global market, and it is also an emerging mobile shopping platform. Its team has ten years of cross-border B2C experience. Up to now, VOVA has shaped its unique system in terms of layout, operation, scale, technology, payment, and promotion, which is shocking!
For novice sellers, the imperfect mechanism of the vova platform is easy to step on, so how to avoid it? Currently, the vova platform is equipped with a platform manager to assist novice sellers to grow. But some people still complain about the platform manager, why?
1. Busy.
It is a common phenomenon that there are many sellers and few managers, so it is inevitable that there will be information omissions or late responses.
2. The problem is too elementary.
Many questions can be answered in official documents or back-end policies, and platform managers generally do not reply to questions already in the document.
3. Do not describe the problem directly.
Speak up the question directly, and the other party can reply directly after seeing it.
4. I already know the solution, but I still ask again.
Don't repeatedly confirm the solutions you already know, it's a waste of time.
5. Many people need to popularize basic knowledge.
Because some sellers used to work on Amazon and other platforms, they asked basic questions, such as bulk upload—URL? Category ID? Opening permit? Should the account name be the name of the legal person or the XX branch of Bank of China?
6. Voice out.
In order for the platform manager to respond to your questions more quickly, you must trouble yourself and don't trouble others to listen to the 59s or segmented voice.
In addition to the above complaints, we should also look at the advantages of the vova platform. Although vova is still in the development stage and immature, Xiaobai is still quite suitable. After all, as long as there is no major mistake, the store will generally not be closed. Many people worry that if the order cannot be issued within 30 days, the store will be banned. How to solve it?
In order for sellers to understand the current overall operation of vova, the Vova platform invites good sellers to share in terms of logistics, category operations, and activities. Pure dry goods are worth collecting!
1. Logistics is very important, and the platform controls the logistics of stores very strictly. If the customer does not cancel the order within eight hours after placing the order, the seller can see it in the background and needs to process the shipment within 5 days, and have the online logistics information within 7 days, otherwise it will be banned and affect the store rating. (The online logistics information needs to correspond to the logistics provider, and the risk of signing is uncontrollable )
2. For category operation, sellers can try the following 3 points:
A. On the platform page, the first three pages of the first category are the seller’s best sellers The product. But the order of different countries is different;
B. Knowing the buying behavior and habits of customers is good for choosing products. The male to female ratio of VOVA is 3:7, and homes can choose loose women's clothing and the development of multi-functional women's bags.
C. Use the advantages of its own industrial belt to maximize the product price advantage.
3. Event registration, namely Flash Sale . This activity is independently reported by the merchant in the background, and the registration date is from 3 pm the same day to 3 pm the next day.
There are also precautions for the operation of the order. Please pay attention to the following points :
1) Assuming that the seller does not pass the first logistics evaluation, a deposit of 500 USD is required; if the second time still does not pass, the store will be closed directly.
2) When there is an order for which the actual payment amount is less than $5, you can choose the economic channel.
3) Sellers need to understand the logistics policies, cost differences, advantageous routes, and online speeds of various countries. The most important thing is to consider its online speed, overall planning rate, and packet loss rate.
4) If you find a suitable product with potential and price advantage, the seller can choose to clone, or develop a similar product that sells well on the platform and recommend it to the investment manager for testing.
5) The number of customer orders on the VOVA platform is relatively large, and the supply of goods must be guaranteed when the order is large. In the industrial belt, it can be delivered within two or three days, which not only guarantees the supply of goods but also guarantees the timeliness.
6) When registering for the event, sellers must pay attention to whether they have product inventory. For the reported products, there are 3 points that need to be noted:
a. The lowest average price of the same model as the product selection platform;
b. Only 6 SN products on the shelves can be selected according to the sales volume;
c. After the product activity starts, the platform It will be locked and cannot modify the product content and remove the product.
I’m writing here today. If you want to know more about cross-border e-commerce, you can comment on the building!