As the center of data traffic processing, IDC has a huge market space under the traffic explosion and policy support, and more and more competitors are trying to participate in it. The IDC industry entered the second half of a hundred schools of thought.
With the increase of industry competitors, each IDC manufacturer must re-examine itself and continuously enhance its own capabilities. Generally speaking, it mainly focuses on the following two aspects:
Business shifted from single to IDC + cloud integrated services
From the 1990s to the beginning of the 20th century, the rapid development of the Internet in my country led to a rapid increase in the number of websites. The centralized placement and maintenance of various Internet equipment such as servers, hosts, export bandwidth and other equipment and resources and the high demand for maintenance, hosting and website hosting became the main business types. IDC is positioned to provide telecommunication-level computer room facilities for data storage services.
Since 2005, the concept of data center has expanded from a simple data room to a data center service with large-scale, virtualized, and integrated features. With the introduction of cloud computing technology, data centers have evolved from storage and processing centers in the past to application centers, and gradually transformed into service centers and operation centers.
At present, data centers not only need to provide basic services such as storage, computing power, and custody, but also provide various cloud services to serve informatization solutions for various industries.
For IDC manufacturers, meeting the diversified needs of the market is the top priority of cutting the market pie.
The competition for resource endowment gradually shifts to operation and maintenance service management capabilities
Although entering the second half of a hundred schools of thought, this does not mean that the pattern of the market has been determined. With intensified competition, the point of competition may shift to service quality, such as service reliability and network quality. Industry barriers will further increase. After experiencing rapid growth of extensive resources, it is currently in the stage of gradual maturation of fine resources.
Resource endowments determine whether they can successfully enter the IDC industry. After entering the industry, the focus of the market switches to growth, later operation and maintenance, cost control, and profit release capabilities.
Fundamentally, the large difference in the profitability of IDC vendors is due to the difference in key operating factors such as business models, customer structure, bargaining power, and operation and maintenance capabilities. On the whole, good operation and maintenance management capabilities can effectively control gross profit from the cost side.
Therefore, how to improve their own operation and maintenance service capabilities will be the key for IDC vendors to win the second half.
How to live well
Customer acquisition is the key to performance growth, and comprehensive operation management capabilities and operation and maintenance management levels affect the ultimate profitability. Among them, a set of intelligent IDC management system- ZKEYS (official website) can be of great help.
In terms of operation management, ZKEYS integrates the weak links of IDC enterprise management, integrates legal and compliant market business logic, and builds a system architecture with complete functions and complete modules, which combines systematic management, platform operation, visual monitoring, and automated operation and maintenance. Logics such as, process management and control are integrated into each functional module, thereby effectively improving the company’s operation and management capabilities.
In terms of operation and maintenance and services, ZKEYS has opened up all service links, from the client to the enterprise back-end, completing a complete closed loop of the business chain. PC client self-service business management and automated operation and maintenance have greatly improved service efficiency. The integrated work order, filing and other modules in the system avoid a lot of waste of labor costs, and improve the efficiency of problem solving through standardized system operations. Services will be more detailed, professionalism will be improved, and user perception will be upgraded, bringing efficiency and Convenient and high-quality customer experience.
For large IDC vendors, relying on their own advantages in resources, technology, and operations, they have taken a place in the tide of competition. However, small and medium-sized IDCs are experiencing fierce competition, making development more difficult. The one-stop solution provided by ZKEYS will help small and medium IDC companies to stand out and become bigger and stronger.
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