1. The list of questions to clarify requirements - whether I know the background of the problem / task, purpose, key stakeholders, available resources, time requirements?
2. The list of issues to tap demand - the other party why ask the question / challenge? What is the real appeal ta? The appeal may also be achieved by what means? Ta realize how I can help? (If it is a problem related with people, you can skip this entry)
3. A list of questions to identify the problem - this issue is resolved, things will have a smooth? I just solve the appearance problem, or the real causes?
4. A list of questions to determine the key - whether the issue must be resolved now? Whether there are other more important issues to me to spend time?
5. The list of questions to determine possible - whether this problem can be solved now? I solved this problem about how long? Whether this time is acceptable?
6. list of questions correct to think - I think about how long this problem? Is there progress? Continue to be so, is it possible to find the answer? (When you are upset because they can not progress, and ask this question)