Questions
Combined with their practical experience why trust is very important electronic services. Do you think how good trust system, and can be combined with examples (you encounter a problem in the electronic service process, how the system can help you better trust to solve the problem) instructions.
Reply
Trust in electronic services is very important, because the current real name has not been implemented, people in the online behavior is difficult to control in place, it is difficult to establish trust in the network, there is no trust the cornerstone, using the Internet to trade, communication path it is not well paved, electronic services will not be successfully established.
This reminds me of one thing I have ever had.
It should be a primary school, felt the shorter the QQ number the more "face", so in the QQ, I do not know how to find a selling "good number" of people QQ, want to buy a "good number" given to the girls like . Then he showed me after reading QQ number, phone recharge cards through his bank card to charge $ 500, and then took me deleted, QQ also changed the password, and then I wanted the police to solve this problem, then check after the data, the amount of time it seems no more than 2,000 words, not police comrades tube, then there is not below, and it was cheated 500 yuan ... now that I think was quite gas. But now the case, the online trading account, then, the network has an intermediate platform, buyers and sellers have the money and the account to trade on the platform, should not occur again what I had happened a child.
I think a good trust system is similar to Alipay and trust system Taobao constituted our shopping in Taobao time, money is not directly into the hands of businesses, but there is Alipay in this case, businesses have to worry about the goods sent me, customers do not give money. Customers need not worry about the money later call the merchant, the merchant made of poor quality stuff, false shipping, or even not shipped. With middle management and control platform, customers do not have to worry about the lack of quality in online shopping as well as to protect the interests of the.
I think the future will be the development of trust in the system, there was a similar "identity card" electronic identity card. Everyone on the web have such an "identity card", which kept users of "integrity index" or an index. All online software, you need to use this website login "identity card", or access the "identity card" of data. In fact Alipay "Sesame credit," Jingdong "white credit" are also doing it, log in to their company or cooperative company's products, you can view this credit index. But there is not yet able to cover all applications and a website such a "identity card", I believe that with the development of trust in the system, this "identity card" will appear.
