Steps to transport the Agent assignment from one system to another
By Vijayendra Krishnamurthy Rao, Hewlett-Packard from Link
Problem Statement:
I have developed a workflow that I want to transport to a production client. After much testing I changed the agent assignment to general task and then transported to QA but the agent assignment did not actually got transported.
How do I get my agent assignment into a transport so that I can move the agent assignment from one system to another system?
Solution:
Step 1: Go to transaction RE_RHMOVE30
Step 2:
Select Plan version: 01
Select Object Type: TS
Select Object ID : your 8 digit task id number e.g. 99999999
Also,
In the Transport section enter or create your change request
Select "Transport Objects" and
Deselect "Test" and "With Lock"
Step 3: Execute and go to next screen.
Step 4:
On the next screen select the row with your task id Press "Add to Transport"
Then again select the row with your task id and press "Transport/Delete" this will bring up the prompt to create a customizing request as shown below.
Remember: After clicking on “Add to Transport” you need to further click on “Transport/Delete” without doing this together you won’t see anything happening on your screen.
Step 5: Create the transport request to add the agent assignment in the transport by clicking on the create button.
Step 6: Go to SE09 and release the transport and you now transport your change request as normal.
