Retail industry is facing today are more severe than ever challenges. According to eMarketer survey data show that in 2020 the market size of the global retail industry will reach $ 27.7 trillion. With the general increase in market size, rapid growth in business scale, the retail industry business process became complicated, the amount involved in the transaction data it will continue to rise. Especially in recent years, complex business environment, coupled with soaring labor costs, retail enterprises for the stress and inviting.
In order to solve the increasingly difficult problem into a bottleneck of process optimization, process efficiency to meet higher demand, many retailers began to select a new weapon --RPA (robotic process automation) cost reduction and efficiency.
More than half of the retail process will RPA of 
either entity or e-commerce, retail industry usually dotted with a lot of tedious, repetitive manual processes. These processes tend to spend a lot of time out of the retail business, as well as greater risk of human error that may occur undertaken. The competitiveness of enterprises for this purpose will also be affected.
In addition, the deal includes CRM, supply chain management, sales analysis, financial management and cost control, etc., many retail industry processes, still have large room for optimization. A McKinsey report said retail or FMCG industry, there will be 54% of the work could be automated.
This gives RPA provides a great arena. Select the RPA, the retail industry will be wise to respond to competitive pressure.
Reason to choose the RPA 
RPA committed to addressing the prevalence of a large number of enterprises, repeated fixed business processes. As a software program, RPA can replace manual manual operation (such as keyboard input, mouse clicks and movement, the system triggers and calls, etc.), the error rate is very low, and never rest. RPA improve the efficiency of existing work in the same time greatly, the productivity to a whole new level. More importantly, RPA is the existence of a "plug-in" approach, it can be deployed in the retail business without affecting existing IT structure, low cost, safe and easy to use.
RPA through its own technological superiority, is changing the rules of the game in the retail industry. RPA appears, can effectively control and improve business processes, optimize the retail supply chain, to solve the traditional business process to bear too high traffic and other problems. For enterprises to save costs, improve productivity and enhance the customer experience.
RPA will become the benchmark for the next generation or retailing 
of some industry giants such as Amazon, Alibaba and other applications already begun RPA, to help them improve efficiency and gain competitive advantage. Suning recently also pushing RPA, and actively embrace digital retail ecosystem.
In supply chain management, RPA can calculate the number of employees to manually process solutions account the supply chain cost calculations involved. RPA robot capable of handling affairs related to the supply chain in Excel, and the processed data directly back to the SAP system. RPA also allows employees to directly calculate the cost of using the data already processed, greatly reducing the manual work and the inaccuracy of the entire process.
In order to receivables, RPA robot can be identified, or electronic order input for digitizing paper-based orders, orders have changed the demand for change. In addition, RPA may also be based on the order information, grab sales invoicing and billing data. After the invoice, RPA will also transmit billing information to the relevant operational staff to inform their invoices sent.
Marketing analysis, RPA robot based on user rules, automatically extract sales data from the system, and according to the data attributes to be classified. After, RPA will be divided into many categories of data, compared with the data on a time according to the overall marketing situation over time. After obtaining detailed data, RPA will automatically issue a report, the final report will automatically send data to the administrator mailbox. 
These are just a few of the RPA used in many cases retail processes. Currently, RPA also widely used in the retail industry materials and inventory management, to enhance the transparency of supply chain inventory levels. RPA used in quality management, in order to achieve the quality of retrospective, sharing test data. RPA used in customer support management, facilitate customer inquiries. RPA applied to human resources management, better employee entry, leave management, and data management.
As the future of retail and FMCG industry, RPA platform will further accelerate the speed in landing retail business. In order to catch the next wave of retail outlet retailer, it will also will be included in RPA choice for enterprise digital transformation.