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Habit Shu Shu Shu found the idea of the humanities
Make reading a habit, so that the soul has a temperature, look forward to your attention
1
Li Leilei is where the company's marketing manager, recently a little unhappy because things invoiced trouble with finances.
Since last week to receive final payment, invoice to the customer needs, so talk to the finance of the telephone communication. For a number of high-efficiency, with financial, he said when he invoicing basic precautions billing information and expertise to write a document, and repeatedly asked to look at the document when billing.
The first was finished four invoices sent to the other party passed before the shot to send financial billing software sent to him, so that he confirmed with the customer, the customer to confirm there is no problem. But it sent to customers after the plane returned to the people gave, invoice void reopened.
Financial return is received invoice was unhappy, Li Leilei immediately give a call, the phone is very unfriendly tone: " ? You invoice is mailed before the confirming how not to make your customers read it ," Li Leilei was being other things to talk about with clients, was asked financial meal, very embarrassed.
Later, Li Leilei sales communication with customers a bit, pointed out the problem to the people. After printing the invoice line pressure, and wear on the billing software diagram is invisible.
Li Leilei any connection with financial communications, and to compare the effect of screenshots and invoice printing on financial software, pointed to financial problems. Financial realized it was her place at the location of some partial print the invoice, then her attitude is fairly good point, and reluctantly say to re-open it.
To avoid mistakes again, Li Leilei invoicing thing again re-write it again issued financial.
When the re-invoicing, due to the negligence of financial wrong invoice amount, the invoice may be able to get four things, we opened six invoices, and billing considerations did not look less written notes, which in turn only be set aside 6 tickets.
When this void several invoices, financial attitude has been very bad, to communicate with Li Leilei voice on micro letter have been complaining about.
Third reopened, this time on the whole very well, but out of trouble in the seal, according to customer requirements not covered in the chapter on the invoice amount, pay attention to matters that have been written, but not seriously look at finance. Isochronous sent Li Leilei, he gave it out. This time financial completely broke: " how do you so much ah this rule and that rule this invoice how to open, I quit? ", The Financial refuse to work.
In fact, this is not Li Leilei set the rules, this is the customer!
In order to resolve the matter as soon as possible, Li Leilei both sides to talk about things. Talk to customers to explain a bit, saying that good people do reluctantly agreed mailed. Finance gave an apology, invoices things finally resolved.
Li Leilei an angry, but in order to solve the matter, he chose to be patient.
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2
Han Meimei after graduation recruited into the northern group work, five years to achieve the Group General Manager from the reception desk.
The beginning of the work the front desk, no matter who, when you find her, she is always smiling, working time for all the group's headquarters just a few weeks know her.
We all remember the smile Han Meimei, as well as the kind of good-natured tone and the kind of natural affinity, people feel particularly comfortable.
After some time working the front desk for her to join and changes efficient, orderly and everyone can feel the kind of change.
When you let her help you send a courier, she will put your items carefully wrapped. Mail will express a single number came to tell you that in the process she will tell you where the tracking process, until the last delivery was to sign.
In short you give her something, everything has feedback, each piece has to respond.
Three months later Han Meimei was transferred as a female vice president of the group as a secretary. Later know this woman personally with the vice president said the HR manager to let her give her a secretary, she is the value of these qualities.
Han Meimei was transferred gone, new recruits to the girl because of the contrast Han Meimei, can not always make everyone satisfied, we all miss that Han Meimei front desk in the heart.
Han Meimei to women when the Vice President of the secretary, always a business trip, when the group is also small, but each time a much worse will come back to you with a little food and a small gift, each time met with everybody feel special kind.
Although always business, but no matter who birthday, she will personally call a blessing and let everyone especially touched.
Two years later, Han Meimei was promoted to assistant to the president by the secretary, was promoted to president of female Vice President of Group Three years later, Han Meimei designated as Group General Manager of the Office of candidates, unanimously approved by the last election.
After Han Meimei when the office manager was not long before the whole atmosphere of the office for a new natural.
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3
Yes, comforting extent determines the height of our life.
Whether it is work or life, we will inevitably get in touch with people and let others make us feel comfortable tend to be better evaluated and any available.
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The first episode in the financial and Han Meimei exactly the opposite, not only a bad attitude and his tone was still cold, a problem not to reflect on their own but do not blame others, which itself is set up for himself in a wall, to shield himself in it, the scope of activities is only getting smaller and smaller, but we do not realize.
What for one person perception most horrible thing? The first is they do not know they do not know. When a person is unaware of some of their things when unreasonable or not good enough, they will not change, do not change even do not talk about improvements and improved.
Therefore, the maximum punishment for some people is to make TA at full speed on the wrong road.
We must have contact with anyone a good attitude, especially the first time, because people are particularly vulnerable to the qualitative and qualitative difficult to change once in the first.
Having trouble asking others to do, we must first think about what I am doing is not good enough, if it is their own reasons, not qualified to get angry. If someone else is the reason that there is no more need to get angry , because it is easy to hurt others.
Everyone has a work unit, even if someone else's problem, he did not admit mistakes on the surface, his heart also has ripples. You admit mistakes in the body, including the heart so that he can at least have some guilt, the same for you look at some more.
A man not to sum up their own, 80-year-old is still active in some respects is ignorance, there is no consciousness!
One is always to sum up their own, even teens, high emotional intelligence can do, because there are talented feel enlightened!
Comforting extent determines the height of our life! reasonable!
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About the Author:
Author Yin Yunfei, column name: the flowers too silent, its undergraduate and graduate graduated from the Northeast Agricultural University and Beijing University of Posts and Telecommunications, is currently engaged in software development for many years. Like creative writing, freelance writer. It has opened a personal micro signal, Jane books and columns Today's headlines column number. A weekly original articles, a monthly book review, uninterrupted ....................