A, PMO Organization definition
PMO (Project Management Office) commonly referred to as the Project Management Office, Project Management Center or Project Management. PMO is the practice within the organization, processes, formalization and standardization of operational departments, is to improve the core sector management maturity of the organization, which according to industry best practices and proven project management knowledge, combined with their own business and industry features tailored for the organization of project management processes, training team of project managers, the establishment of project management information system, to provide consultancy to guide the project, carry out multi-project management, in order to ensure the effective implementation of organizational strategies and improve the success rate of project implementation .
Second, the enterprise software industry PMO organizational responsibilities
PMP explained the main functions of a PMO is to support project managers in various ways, including (but not limited to):
- PMO management of shared resources under the jurisdiction of all projects;
- Identification and development of project management methodology, best practices and standards;
- Guidance, counseling, training and supervision;
- By project audits, monitoring of project management standards, the degree of compliance with policies, procedures and templates;
- Project development and management policies, procedures, templates, and other shared files (organizational process assets);
- Communication and coordination between projects.
From the above description we know, PMP duties on the PMO is not fully defined it, gives only a main functions. PMO is the practice within the organization, processes, formalization and standardization of operational departments, is to improve the core sector management maturity of the organization, which according to industry best practices and proven project management knowledge, combined with their own business and industry features tailored for the organization of project management processes, training team of project managers, the establishment of project management information system, to provide consultancy to guide the project, carry out multi-project management, in order to ensure the effective implementation of organizational strategies and improve the success rate of project implementation .
Therefore, the formation of PMO organizations must be combined with their own business and industry characteristics, generally depending on the organizational culture, organizational structure, project management maturity, PMO divided into three types:
- Guaranteed (initial stage): the initial stage, mainly to provide support for the project manager to ensure the smooth progress of the project; generally as a low-key and assist those who would appear, easily recognized by the project manager and report to the competent vice president.
- Control type (Managed level): In a strong matrix organizational structure, PMO can represent management into the management and control of each project to ensure the smooth progress of the project; the work of this organization's PMO include: coordination of project managers appointed, resources, knot of project approval, project review and data analysis, project manager training, independent report to the general manager.
- Strategic (optimization level): Strategic PMO is the advanced stage PMO development, to ensure that all projects can be around the target tissue, PMO bear the enterprise project selection, strategic objectives and decomposition of tasks, with deck (strategic understanding) and Kai under (startup project) of the dual mandate, and to bring the corresponding benefits to the company, may report directly to top management.
Based on general software companies, especially industry information software company established PMO organization can start as a "controlled", that enterprise software industry generally strong matrix organizational structure, project properties strong, relatively easy to achieve maximum value PMO organization, Therefore PMO organizational responsibility for software companies in the industry may include the following:
1. Establish and maintain project management system
- Establish and maintain project management processes
- Project management system established
- Continuous Improvement Process
- Project metrics collection and management
- Establish standard estimate
- Refining, share best practices: identify a particular project and promote best practices to other projects
2, the establishment and management of project management information system
- Internal ERP system: Program \ risk
- BUG: Defects
- Change Management System: Change
3, project monitoring, coordination, counseling
- Project process monitoring: proactively identify risks and follow up with feedback project (project weekly \ biweekly briefing)
- Multi-project coordination, communication: such as project and resource optimization level coordination division
- Crisis rectification project
- Decision support, including:
- The next version of business needs: monitoring plan, the scope of the demand, the demand for quality control
- Future versions plan: resource planning key nodes, preliminary estimates suggest that the scope of
4, establish and maintain organizational project management framework
- The establishment of project management competency framework
- The ability to assess the project manager
- Planning and implementation of project management improvement plan, construction project manager echelon
5, tissue culture construction project management
- Project Manager to carry out activities
- The popularity of project management knowledge
- Setting Project Manager award.
Third, the enterprise software industry PMO organizational structure
PMO organizations are generally established by the professional line together, in order to cope with the various problems encountered and treatment projects, so the software companies PMO organization should include: manager of the design, development, testing (automated testing), QA and other professional lines, including the following personnel:
- Product Management Manager
- Design Manager
- Development Manager
- Test Manager: If the distinction automated testing, black box testing, performance testing, it must contain.
- Quality Assurance Manager (Secretary-General)
Among them, Secretary-General also includes the following exclusive responsibilities:
- Whether follow-up measures to follow up the implementation of the process according to the PMO organization in place.
- The next version of the initiative to follow up the progress and quality of service requirements, PMO feedback to other members of the organization.
- PMO briefing convened and organized activities.