Defect management usually focuses on the following aspects:
1. Defect processing speed
2. Status of defect handling
3. Distribution of defects
4. The cause of the defect
Using the Leangoo agile tool, we can manage the defect visually, which is convenient for us to process the defect, the person in charge, the current status, and the distribution The situation and other aspects are clear at a glance. Let's learn how to use Leangoo to manage defects.
1. Understand the progress and status of defects
In leangoo, we can create one or more defect management boards for a project or product. In Kanban, we use lists to represent the status of defects, and a card in the list represents a defect.
As shown in the figure below, we divide the status of defects into four states: the latest submission to be confirmed, confirmed to be repaired, repairing, and completed. A list is created for each state.
We can drag defects into different lists according to the progress of defect processing.
In the title bar of each state list, we also count the number of defects in this state, so that we can not only know the current state of the defect, but also clearly know the number of defects in each state, so that we can analyze whether the workflow There are bottlenecks that help us optimize and improve efficiency.
2. Designate a responsible person for the defect
We can designate a person in charge for each defect card. On the right side of the board, drag the member's avatar onto the card to designate the person in charge. The person in charge can receive the task through WeChat, email or the system site remind.
Click on the avatar to remove the person in charge directly, or you can filter tasks by members, etc. As shown below:
You can also open the card and click "Member" to set the person in charge of the defect:
3. Edit defect content
When the content of the defect is relatively small, just click the add card below the list to edit it. If there are many defect contents, for more convenient editing, you can open the card and edit it in the card panel, as shown in the figure below:
If there is a relevant screenshot for the defect, you can click the Add Attachment button on the right to upload the screenshot of the defect, or add an attachment link, etc.
Defects can also be associated, which can be associated with requirements, attachments, projects, documents, etc.
Defects are planned to be fixed in the iteration kanban
Usually, the defects of the current iteration are recommended to be placed on the iteration kanban of the current iteration, and repaired before the end of the iteration.
"Defect Kanban" usually contains defects left after release, defects reported by customers, etc.
During the Sprint sprint, we not only need to make relevant user stories, but also need to solve the defects that arise during this process. Therefore, we can plan the defects on the defect kanban into the Sprint when planning the Sprint.
Click "sprint planning" and drag the defects that have been determined to be fixed to the corresponding iteration Kanban.
4. Classify, filter and count defects
1) Classify by different Kanban
If the product or project is large and different modules or subsystems are responsible for different teams, then a defect board can be established for each team. In addition, you can set a cycle for Kanban, such as a monthly cycle, to regularly analyze the cause and distribution of defects, and the speed of defect processing by the team.
2) Classify by label
In leangoo, we can customize the label for each card, which can be the defect level, defect type or module, etc. Select the tag filter on the Kanban board to view only the cards and quantity statistics under this tag.
View defect distribution
Defect distribution statistics can show the distribution of tasks under each list in the defect kanban in the project through different dimensions (workload, number of cards).
