Urban management should not only be as meticulous and vertical as looking at objects through a microscope, but also have an overview of the overall situation and horizontal to edge like viewing objects through a wide-angle lens. AI_IOC, Baidu Smart Cloud's characteristic urban business command platform, relies on the cloud-intelligence integrated technology base and integrated command capabilities in peacetime and wartime to help new urban management.
City Microscope: Grass-roots management is fine enough
With the acceleration of the aging trend of the social population, there are more and more elderly people in various communities, especially those who are old, sick, and spend a long time alone, and need more care and help. When the elderly have abnormal conditions, community workers are required to visit and care as soon as possible. In the past, community workers had limited manpower and energy, and it was difficult to timely and accurately identify the abnormal conditions and needs of the elderly living alone.
AI_IOC, Baidu Smart Cloud’s characteristic urban business command platform, uses Baidu Smart Cloud’s own technologies such as big data and artificial intelligence that have been accumulated for many years to help urban and rural grassroots carry out refined and warm daily event management.
Analysis: The AI_IOC command platform can analyze and observe the activity routes and frequencies of the elderly in public areas through the leading urban visual full-element map technology, and issue early warnings in time when abnormal situations occur.
Scheduling: After receiving the early warning, the staff can view the basic information of the current event through AI_IOC, judge the nature and development degree of the event, and then use the large screen of AI_IOC to view the distribution of grid power in the jurisdiction, and quickly locate the on-duty personnel who are closest to the place where the event occurred.
Consultation: The commander can communicate with the on-duty personnel in real time through the AI_IOC communication device, issue research and judgment results and care instructions, assist the on-duty personnel to deal with incidents reasonably and efficiently, and provide corresponding care and assistance to the elderly in a timely manner.
Review: After the incident disposal is completed, the command staff can grasp the progress of personnel care in real time through the AI_IOC large screen, collect and evaluate the situation, and form a closed loop of incident disposal. At the same time, AI_IOC also supports statistical analysis of multi-category data in different time periods, and provides statistics of automated data reports and directional sending of reports.
Community management is only a corner of urban grassroots governance. From streets to communities, preventing and resolving social risks and serving people's daily life are the "microscope" of urban management and an important starting point for urban governance. Start from the subtleties, use intelligent means to assist governance, and improve the happiness of residents' lives, thereby contributing to a more harmonious and stable society as a whole.
Urban wide-angle lens: major urban events "do not lose the chain"
At the same time, urban management not only needs a "microscope", but also a "wide-angle lens", not only to grasp the details, but also to take into account the overall situation. The long-term stability of society requires harmony and happiness in peacetime, as well as emergency protection in wartime. At present, when the market economy is prosperous and stable, major cities often hold various types of activities to promote urban and industrial development and enrich the spiritual and cultural life of the people. Event guarantee services and emergency response have also become important tasks for many city managers.
During the period of major events, government management departments need to cooperate to do a good job in the guarantee service of the event to ensure the safe and stable holding of the event. On the one hand, there must be a sensitive perception system that can detect, respond to and deal with various emergencies in the city's event venues and surrounding areas in a timely manner; on the other hand, it is necessary to have sufficient information on the personnel strength, resource distribution, and situation around the event venues, so as to quickly dispatch, command, and deal with emergencies.
Baidu Smart Cloud’s characteristic urban business command platform AI_IOC uses Baidu Smart Cloud’s leading joint command and urban visual all-element map technology to help cities hold major events in a stable, safe and efficient manner, and help commanders respond to emergencies in a timely and rapid manner.
Protective circle: Set up a virtual "protective circle" around the event venue through AI_IOC to achieve precise control of the prevention and control forces of different circles around the event venue. When an emergency occurs around the event venue, you can locate the location of the event at the first time, and check the basic situation of the event by calling the nearest camera.
Converged communication: Relying on the converged communication capability of the AI_IOC platform, it is possible to contact the nearest on-duty personnel and arrive at the scene for disposal as soon as possible. In the critical period, you can call up the relevant parties with one click, quickly initiate a video conference, and discuss the solution.
Event handling: During and after the event, you can use AI_IOC to view the event flow and handling situation and the on-site comparison chart before and after the event is completed; you can also locate a certain event separately, conduct targeted information viewing, fully grasp the event flow and operation status, and carry out targeted scheduling and command.
One screen view, one network management: AI_IOC can also help commanders to fully grasp the surrounding resource information of the event site. Through the AI_IOC large screen, the statistics and analysis information of weather, materials, traffic, people flow, public opinion, etc. during major events are displayed in real time, and the resources around the event venue are displayed from the three aspects of guarantee resources, IoT equipment, and personnel strength, so as to realize a one-screen view of resources related to event guarantee. At the same time, it also supports real-time association with the map, which is convenient for checking the distribution of resources and assisting in the scheduling of resources, equipment and personnel.
Based on the above capabilities, AI_IOC, Baidu Smart Cloud’s characteristic urban business command platform, takes urban daily event management and major event guarantee as the core, and is closely integrated with the grid service system, grassroots social governance system, major event guarantee system and other businesses. The AI_IOC large screen performs centralized operation processes, key indicators, and data presentations to help the command center understand the status quo of urban governance operations, real-time dispatch and tracking of business executives, and continuously ensure urban social development and long-term stability, and improve people’s happiness in life.
Command and decision-making dual intelligence, the level of urban management is constantly improving
The urban business command platform AI_IOC is designed and developed by Baidu Smart City. It is an urban business command platform for cities, districts, counties, and township committees and bureaus.
Full-time urban situational awareness and early warning
The platform integrates Baidu Smart Cloud's characteristic data processing capabilities, monitors the city's operating situation, and predicts the city's future development trend through business AI modeling and data analysis. Macroscopically, relying on real-time traffic situation, population flow trajectory, ecological environment public opinion, real-time video event analysis, enterprise dynamic monitoring and other urban multi-dimensional perception data, and then integrating the distribution situation of local water, electricity, gas, heating, and pipelines, cross-information comparison is carried out. On the micro level, based on the Internet of Things technology and AI technology of Baidu Smart Cloud, it focuses on the status monitoring of urban components and the monitoring of urban management events, and conducts all-round real-time monitoring and early warning of urban risks and hidden dangers to ensure effective prevention, automatic discovery and timely processing of abnormal situations, ensuring urban operation order and public safety.
Closed-loop management of the whole process of urban events
For daily coordination and linkage, the AI_IOC command platform integrates Baidu map spatio-temporal big data, gridded information, video collection data, government affairs data and other multi-source data for data modeling, realizing multi-source event reporting, event intelligent merging, historical case matching, work order intelligent allocation, real-time tracking of the whole process of event disposal, event handling investigation, source return visit, event handling situation evaluation and effectiveness and other urban event closed-loop management, through automation and intelligent means, improve the operation efficiency of the entire urban governance command system. At the same time, through the intelligent interactive means provided by the system, such as voice commands, cross-modal search, and grid space-time search, and cross-media joint command, it is possible to coordinate and dispatch resources such as personnel, materials, and facilities from multiple parties.
The system also provides various interactive capabilities such as voice/gesture, podium, mobile visualization, and touch control through the terminal interaction system to realize multi-terminal linkage, man-machine integration, and display-control integration requirements in the command center scene, allowing users to obtain a convenient use experience and maximizing the efficiency of interactive query.
Pre-built themes out of the box
For applications in different scenarios and fields of urban management, the AI_IOC command platform is based on Baidu’s experience in smart city construction, and has created mature platform applications for vertical industries such as comprehensive urban situation, comprehensive urban and rural governance, people’s livelihood and public opinion, major security and investment promotion, cultural tourism, transportation, etc., and provides components such as digital twins based on best practice preset scenarios, which can realize rapid business landing and on-screen applications.
Based on the above-mentioned capabilities, Baidu Smart Cloud helps city managers realize an overview of the Internet and city twin assets in one map, a closed-loop management of incidents in one network, one-click cross-modal search and integrated command, and improve the level of urban management.
