The design of trust experience mainly includes the following aspects:
Search engine: find relevant content can be displayed in the forefront of search engines.
Company introduction: true and reliable information release, including company size, development status, company qualifications, etc.
Investor Relations: Listed companies need to provide shareholders with true and accurate annual reports and financial information.
Service Guarantee: Clearly list the company's service guarantees to enhance customer trust.
Page title: Accurately describe the company name and related content.
Article source: mark the source of the cited article to avoid copyright disputes.
Article editor or author: Attribute an editor or author to an original article to increase the credibility of the article.
Contact information: Provide accurate and effective address, phone number and other contact information, which is convenient for customers to find.
Service Hotline: List the company's service hotline in a prominent place, making it easy for customers to find.
Effective complaint channels: provide customers with complaint or suggestion mailboxes or online feedback.
Security and privacy clauses: For interactive websites, indicate security and privacy clauses, which can reduce customer concerns and avoid disputes.
Legal statement: The statement of legal clauses can prevent enterprises from getting into unnecessary disputes.
Website filing: Website filing allows visitors to confirm the legitimacy of the website.
Related links: Links to group companies and related companies should be relevant.
Help center: For services with complicated processes, a help center must be available for service introduction