May 24, 2023 Cupertino, California
Splashtop was recently named "Featured Vendor" in the Vertical Application Solutions category of the year at the IT Europa Channel Awards for its innovative client application with Beyond Digital Solutions.
Beyond Digital Solutions is an integrated advertising agency focused on designing immersive digital solutions that impact the way people interact with brands. The company leveraged Splashtop Enterprise solutions to enhance remote support capabilities and manage 7,000 digital screens for clients in Europe, the US and Canada. The resulting efficiency gains have enabled Beyond Digital Solutions to resolve 90% of problems remotely, minimizing business interruptions, saving an average of 15,000 miles per customer and reducing 4 tons of carbon dioxide emissions.
"Splashtop met all our requirements. With a scalable solution, we can remotely control screens from anywhere, supporting a variety of devices for customers and internal employees. All solutions are equipped with non-intrusive security software and can be activated on demand," says Michael Thompson, digital architect and digital signage expert.
Splashtop's award-winning remote access and remote support solutions help Beyond Digital Solutions save money and increase customer satisfaction by:
Minimizing downtime for digital signage campaigns : Beyond Digital's service desk leverages Splashtop to easily check and support more than 200 devices per day, with just a click away and no on-site visits.
Increased Flexibility and Competitiveness : By remotely selecting and managing any software, Beyond Digital can tailor digital campaigns for clients.
Support customers and employees with secure, non-intrusive remote support tools : activate on demand, with no local installation or maintenance required.
Allows IT to access and operate concurrently on the same device : Troubleshooting efficiency can be improved by not needing to log out of the current session first.
Allow employees to telecommute using personal devices : Provide timely support and access to high-end workstations and programs, regardless of the operating system employees use.
Alexander Draaijer, General Manager EMEA, Splashtop said: "Splashtop is changing the way businesses are supported, both for everyday work and IoT applications. Our recent award from IT Europa confirms our relentless pursuit of excellence. Our remote support software has been proven to help drive innovation, as evidenced by our groundbreaking project with Beyond Digital Solutions. We are proud to be at the forefront of IoT support and excited to continue serving the world Businesses deliver far-reaching solutions."
Splashtop is a leading provider of secure remote access and support solutions for businesses of all sizes, across every global vertical, including media entertainment, education, financial services, medical services, transportation and more. Splashtop was recently honored with TrustRadius' Most Popular Award 2023, based entirely on customer feedback.
About Splashtop
Splashtop is the leader in simple and efficient work-from-anywhere solutions, and its solutions for hybrid office, IT and MSP remote support are fast, simple and secure. Splashtop's patented high-performance technology features 4K HD quality, multi-monitor support, frame rates up to 60FPS, and ultra-low latency. Splashtop features advanced security features, extensive device support, and responsive customer service. Splashtop has more than 30 million individual users and 250,000 corporate users worldwide, including 85% of the Fortune 500 companies.