When making career plans for students, some students often say: I will be a management post in the future!
In fact, for many students who have just entered the industry, they may not really understand what a management post needs to do and what skills they need to have when they say this sentence. Therefore, as a senior test manager, let me share with you some qualities that management positions need to possess!
Test Management Job Responsibilities
To understand the qualities required for the test management position, let's first look at the responsibilities of the test management position. The following are the job requirements for the test managers of several companies directly hired by Boss:
From the above job description and responsibilities, we can easily see that the test management post is not a pure management post, it requires you to have technical ability, management ability, overall planning ability, communication and coordination ability and other skills! Therefore, management post is not easy!
technical skills
The inherent misunderstanding of the management position is that the management position does not need to do technology, just manage people and arrange others to do it! In fact, test management is different from other management. If there is no technical support, the entire management work cannot be done well.
Looking at the excellent test managers of major well-known companies, many of them are technical backgrounds. He needs to participate in the project and experience the entire process of project testing and release first-line, so that he can know how to do well in every project in the future. , what kind of employees are needed, what skills do employees need to have, and what aspects can employees grow from!
From the perspective of a project as a whole, a good test manager should include the most basic functional testing process and theory of the product, the automated testing to improve efficiency, the performance testing and security testing required after product users accumulate to a certain level, etc. can possess these skills at the same time;
Of course, you are not required to be very proficient in every field, but you need to have an in-depth understanding, be able to give some strategic advice when test members encounter problems, and be able to plan and arrange corresponding work reasonably. Reasonably foresee and avoid related risks when planning. At the same time, it is easier to be convinced and recognized by employees, which is conducive to the implementation of follow-up management work.
Therefore, to do a good job in test management, first enrich your technical background!
management ability
Some people always say whether it is good to change a team, the leader of this team can play a decisive role. Indeed, the leader of a team is the soul of a team. So to be a good manager, management ability is very important! The so-called management ability can be understood from the following points:
Good at teaching students in accordance with their aptitude, each showing its strengths
Be good at discovering the strengths and weaknesses of different employees, and adopt different management methods according to the characteristics of different people. Some employees are capable and skilled, but not good at cooperating with others. This kind of employee can consider letting him take charge of a project independently. She can not only reflect her own value, but also avoid conflicts with others;
Some employees have little work experience, have not yet formed their own career outlook, and do not have good work habits. At this time, leadership-guided and educational management is needed, that is, we help her make task planning and set a specific time cut-off point; give her a certain sense of time urgency, which can improve his work efficiency, It can also guarantee the quality of the product; in addition, it can also guide her to improve and optimize her own working methods, and figure out how to complete the task before the deadline; of course, as a leader, it is also necessary to strengthen progress monitoring, such as requiring project daily reports and weekly reports to ensure that you can control the risks of the project in a timely manner;
There are also employees who have good abilities, communication and coordination, and the ability to cooperate with others, but they don't like being strictly monitored and hope to have their own space to develop; It can give full play to its own test advantages; in the process, we pay attention to the phased results and do proper control!
Therefore, fully understand each employee's personality characteristics and working methods, and adopt different management methods; fully understand each employee's technical expertise and ability characteristics, and reasonably assign tasks suitable for them; Employees can be given some opportunities to guide and learn, and can improve at work, so as to maximize the dual benefits of individuals and the company.
Paying equal attention to kindness and strength can win the support of employees
We can always see that the leaders of some companies do not put on official authority, but they can make the employees respect them and win a consistent good reputation! It's not easy. So what can we do to maintain our prestige without making employees feel disgusted?
First of all, be strict when it is time to be strict. For example, the formulation and arrangement of test tasks in the project, and the limitation of task time cut-off points, should be strict; otherwise, it will neither establish prestige internally nor deliver good product quality externally, which is naturally not a good leader's behavior!
Then, when compassion is needed, there should be humanistic care. I used to have a leader that I liked very much. On the one hand, he never got stuck with employees asking for leave. He always said that there was no urgent matter, as long as the work could not be delayed (you can adjust the extra time to complete it yourself, or coordinate with other colleagues to help complete it) ) on the line; and then take the initiative to care about the emotions of employees, to see if they can do their best to help. Therefore, the cohesion of his team is very good, the loyalty of employees is also high, and the turnover rate of the department is almost zero.
Therefore, as a manager, don't blindly show your affinity. Employees will think you are a "soft persimmon" and naturally won't obey you sincerely; Not supported by employees. Only by emphasizing both kindness and strength can we win the support of employees.
Do a good job of "backup" to avoid passiveness and containment
The most taboo thing in the workplace is that a certain technology or business is "monopolized" by a certain employee.
The so-called monopoly means that you can’t do without you. This phenomenon will cause employees to "be proud of their favor", and behaviors such as threatening salary by resignation will put managers in a very passive position.
Therefore, in order to avoid this from happening, it is necessary to implement double backup of technology and business. For example, the business module of the product can be in the form of "principal person in charge + backup person in charge" and rotate in different projects, so that everyone can be responsible for testing each module of this project, and there will be no situation where the project cannot run without anyone ;
In addition, there must be a document mechanism for technology and project business, and it is very unreliable to store it in the head of some people. If this person leaves, this area will be broken, and the subsequent replacement will have to start from scratch. The human cost is very high. So it is very necessary to form a document and preserve the inheritance. Therefore, as a leader, you must do a good job in relevant backup work!
The leadership of "resisting the outside world and keeping the inside safe" is easy to win the hearts of the people
A friend used to complain to me that the leaders of their company would only pretend to be good people in front of other departments, and would never protect the interests of their own employees! When the company has a task, it will actively take it down, and the hardest and most tiring are its own employees;
When it came time to distribute benefits and bonuses, they began to put on an air of "cleanness" again, and the poorest and whitest were also their own employees.
This kind of leadership can please the company's top management, but it will definitely not get the support of employees, and naturally it will not last long.
The role of a leader must be able to protect the rights and interests of its own internal employees when it is "external";
For example, when the development provokes the members of the test team, when the product despises the work of the test team, and when the upper management of the company ignores the efforts of the test team, they should stand up for their employees in time to maintain and fight for the corresponding rights and respect ;
Of course, if your employees really have shortcomings, close the door and solve and optimize them internally, and strive to make corrections and do better next time.
Therefore, by "protecting weaknesses" in principle, managers can solve their own internal problems while maintaining the dignity of their own departments and winning the hearts and minds of employees!
Summarize
As a team manager, he is not a simple task assigner, nor a simple information conveyer. He needs to do a good job in coordination in all aspects, control and assessment of project quality and risks, and training and deployment of talents in all aspects. Etc., to ensure that employees can be "happy" and willing to do their jobs well!
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Software Testing Interview Documentation
We must study to find a high-paying job. The following interview questions are the latest interview materials from first-tier Internet companies such as Ali, Tencent, and Byte, and some Byte bosses have given authoritative answers. Finish this set The interview materials believe that everyone can find a satisfactory job.
