Disclaimer: This article comes from the sharing of teacher Fan Deng, Fan Deng reading APP, thanks to teacher Fan. Reading lights up life, sharing lights up more wisdom!
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Preface
#Employee said does not accept salary cuts and was injured by senior management# This news has been searched hotly. And I was listening to "Key Conversations" in Fan Deng's reading, which gave an example of "How to talk to the boss about a salary increase?" He said very well, easy to understand, logical, and easy to operate. I believe that even the least eloquent programmers I can learn and use it, so I can’t help but share it with you.
1. What is the key dialogue? Why is a salary increase a key conversation?
What is a key dialogue? We often encounter many situations in our lives, saying that if this dialogue is over, the consequences will be serious, which is called a critical dialogue . For example, promotion , salary increase , interview, going to girlfriend's house, first blind date , these are all key conversations.
The second situation is that the emotions of the two parties in the conversation are very intense, the two parties are angry, and both people are yelling loudly . For example, if you are arguing with others, and you are arguing loudly with others, this is also called a key dialogue.
There is also a situation where the opinions of both parties are very different . You want your children not to play games, but your children especially like to play games. Those that fit one of these three conditions are called critical conversations.
2. Common problems
So how do we usually face these three situations? Have you ever reflected on the feeling of losing the chain at a critical time ? It means that every time after the conversation, I should have said this. Why did I forget this? Really, why would you easily drop the chain at a critical time ?
Three, operation steps
How can you rush up at the critical moment without losing the chain? There are methods, steps, and deliberate practice. The following is an example of the most sensitive and difficult-to-open request for a raise, step by step.
1. Share the facts
The code is as follows (example):
老板，我进入公司已经三年时间了，我现在的薪水还只是一个转正的大学生的水平，
而我去年的业绩考评在公司里边是优。
2. Boldly put forward your ideas/requests
The code is as follows (example):
## 直接表达需求
我今天找您的确是希望能够得到加薪。
因为我希望能够让自己为公司做出更大的贡献，
我觉得加薪之后我可以发挥更大的潜力和优势，
而且我也觉得这样做是公平的。
## 对比
我不希望让你感觉到我只是为了钱生活，
我只是希望能够为咱们公司做出更大的贡献。
## 总结需求
希望您考虑这个问题。
Here you can use a comparative explanation, that is, to express your thoughts, what you want, and what you don’t want. The total score.
3. Ask the other person for their views
The code is as follows (example):
我想听听您的想法，
我想知道您对我的工作是怎么看的，
我想知道您对我还有哪些方面的意见和建议。
4. Dealing with disagreements
Disagreements will often appear at this time, for example, the other party has entered a state of silence or violence at this moment. Either silence (escaping), or outbreak, there is communication violence. What should I do at this time?
4.1 Silence
To restore emotions, return to the atmosphere of communication. Use those methods that restore emotions and atmosphere to communicate with each other and reflect their emotions.
- Accept each other's emotions
- Reiterate the purpose of the conversation
- Maintain respect for things and not for people.
There is a particularly good sentence, share it:
Respect is like air. When it exists, you cannot feel its existence; when it disappears, you will immediately suffocate.
**
4.2 Violence
The violence here means that the other party has different opinions. The other person’s point of view is very different from yours. His point of view is even wrong in your opinion. How to deal with it?
- First find common ground and agree.
The code is as follows (example):
我们都希望咱们公司是一个讲求奉献的地方，这一点我是完全同意的。
我们都希望咱们公司能够节省成本，这一点我也是完全认可的。
而且您刚刚说的一个人不应该为了钱而工作，我觉得这一点我是绝对认同的。
Comparative example (X)
Don't say such things. If we are the same, we won't say it, let's say it is different. This way of speaking is particularly domineering and can easily cause backlash from the other party. We must say where we are in agreement. Only then can we get closer and find the blind spot of the other side to supplement.
- Find the blind spot of the other party, which is the place that the other party does not see, to add explanation.
The code is as follows (example):
那么我要补充一点的是，我在进入公司的时候的薪酬是什么什么样子。
现在经过三年，我的业绩考评都是优秀的时候，跟我同时进入的人，有人已经做到了什么样的情况，
我不明白为什么我是优秀的这个结果，但是我的这个工资水平始终没有得到改进。
- Comparative description of places that do not agree.
The code is as follows (example):
那您的意见是希望我还是用这个薪水继续工作下去，
这样做可能会导致我的工作积极性和我有可能会离职，会选择别的工作。
这个对于咱们双方来讲都是一个失误，
因为我并不想离开咱们公司，这对咱们双方来讲可能都不太好的结果。
那么我的建议是您可以给我加薪，同时给我委派一些更多的工作。
那么我愿意为公司做出更大的贡献，这对我来讲也是一个进步。
这样做既能够给公司创造价值，也能够让我的生活得到改善。您觉得怎么样？
- Win-win thinking
to sum up
The key dialogue is a communication method that can only be acquired through continuous practice. More effective communication, more warmth and beauty, and more win-win situation! Instead of being trapped in the extreme news that appeared in the news, #** Employees said they did not accept salary cuts and were injured by executives** #