Although individuals are not engaged in product development and promotion, as a product user, everyone has the right to comment on the product. So let's talk about the Wasu product from personal experience. From this, we can also see how to make a product that satisfies users.
There is a Sony smart TV at home, which is pre-installed with Wasu applications. Because I didn't plan to install a cable TV, the pre-installed Wasu is very convenient, so I didn't plan to buy a Mi Box.
At first, Huashu gave me a good feeling, the resources are not so rich, but after all, there are still some. Anyway, I don’t have much time to watch TV, and I can project my mobile phone to the TV in many cases, so I can use it. But the operations and procedures of Huashu are really general. For example, watching a movie, if you exit the app directly, it will not remember the progress you last watched. If you open it again, you have to start from scratch. For another example, in the historical records, the name and content of the film are completely wrong, and it is wrong at first glance.
This is also tolerated. How can you expect every company to be as desperate for details as a hammer? After all, many resources are free, make do with it!
However, gradually, the shortcomings of some products or the way of operation are a bit unacceptable.
First of all, I found that some variety shows started to charge. This is difficult to understand, because whether you use a mobile phone or a computer, variety shows are free. Why do you charge for Huashu? It's too troublesome to start, 5 yuan is 5 yuan. Later, I thought that was not the case. The computer is connected to the TV, isn't it free to watch it? So the response was given to Wasu's WeChat public account. The answer is: I will reflect on the leadership. Then there was no news.
This is the operation of Wasu and the service of Wasu.
Then, something even worse happened. When "Fast Merry" was released, the same resources appeared on Wasu. So I bought this movie. But I didn't watch it that day. A few days later, I opened Huashu and took a look: The movie Rapid Merry is gone! But I have already spent money.
I contacted Wasu's WeChat platform, but nothing came of it.
Today, I saw another movie and hesitated, but decided to pay to try it. The payment is successful, but the connection failure is displayed. Re-enter Huashu and take a look: the movie is gone again! But the money was collected again!
So, this is Wasu, a company that produces China's excellent mobile phones, and a product that is disgusting and costly. 10 dollars is not a lot, but a product is enough to show its ugly nature. I will definitely not pay a penny for Huashu again.
So how does a product count as a good product?
If you are free, I feel that even if you have some drawbacks, users are acceptable.
But if you are charged:
- In terms of technology,
you must stand on the user's point of view to see if your product is worth paying for. Basically, the user experience should not be too high, and the obvious bugs of the program should at least not exist. - If the service
involves payment, then the corresponding appeal, refund and other services are necessary. Black-hearted products can only make money for a while, not long-term.
From Wasu's products, it can be seen that their development process management, quality management, and operation service management have many defects. At least from this product, it can be seen that their team is relatively chaotic and not professional enough.
There are many opportunities for Internet products, but we must work hard to learn formal methods in order to go steadily and go far. As the so-called "God rewards diligence", a good product cannot be achieved by messing with a few codes and replying to the WeChat platform personally.
Finally, let's talk about Sony's TV products. At present, Sony's TV products are gradually recovering, and it still has its place in the high-end field. But when choosing a partner, you must be careful! As the saying goes, "Don't be afraid of god-like opponents, but be afraid of pig-like teammates." Because people who don't understand will often complain: what kind of broken TV is this sony! In fact, it has nothing to do with sony, it is a broken product of Huashu!