Nonviolent Communication Models

1. Express yourself candidly, rather than criticizing, accusing,
  observing
    what I have observed, acting in my favor or against me
      "When I see, think, observe, recall..."
  Feelings
    about these behaviors, How do I feel (emotions, not thoughts)
      "I feel..."
  needing
    me because of what kind of need I have that causes me to feel that way
      "because I need or value..."
  request
    a clear request (while non-command) behaviors that enrich my life
      "Would you like to..."
2. Listening to others with concern, not interpreted as criticism or accusation
  Observe
    what you observe, good or bad for you
      "When you see, think, observe, recall..."
  Feel
    what you feel (emotions, not thoughts) about these actions
      "you feel..."
  need
    you because of what needs cause you to have That feeling
      "because you need or value..." The act of
  asking for
    a clear request (not a command) to enrich your life
      "So, you want to..."