Insight 2021 Conference Interview with Rongyun CTO Yang Pan: How to Empower Enterprise Digital Upgrade with Communication Cloud Technology

"We believe that communication technology is a very basic need for future enterprises. No matter which industry, business and personnel communication can be online. Therefore, Rongyun hopes to become a "hydropower" company in the Internet era and provide "hydropower" for the digitalization of enterprises. ."

01

Lower the barriers to entry for communications

This sentence is said by Yang Pan, co-founder and CTO of Beijing Yunzhong Rongxin Network Technology Co., Ltd. (hereinafter referred to as "Rongyun"). A week ago, Rongyun just received the 2020 China Government and Enterprise Industry Outstanding Service Provider Award.

This is a global Internet communication cloud service provider. Unlike DingTalk, Feishu, and enterprise WeChat in popular impressions, Rongyun does not directly provide communication services for C-end users, but provides instant messaging and real-time audio for governments, enterprises, developers, and SI/ISV partners. Video communication cloud technology capabilities.

Based on customer business needs, Rongyun can provide multiple deployment modes such as private cloud, public cloud, hybrid cloud, and vertical business to various industries, launching for government affairs, finance, energy, education, medical care, transportation and other industries Targeted communication solutions.

The reason for entering the cloud communication business in an integrated way, in Yang Pan’s view, is because communication is a very difficult technology. It is not like big data, artificial intelligence, etc. There are many books and materials on the market. You can learn by yourself. Communication technology is relatively unpopular in the market, and this core technology is in the hands of a few teams.

"We hope to provide this core technology to developers in the form of SDK and cloud services, lower the threshold of the entire industry, and allow enterprises to introduce communication technology into their business at a lower cost." Yang Pan said.

Yang Pan's confidence stems from Rongyun's entire team's experience in the construction of ultra-large-scale communication systems. The popular China Mobile Fetion business was created before the Rongyun team started its business. "Rongyun's system can reach 70 million, tens of billions of messages per day, and hundreds of millions of call minutes. It can withstand such a large-scale application. Our system must be stable and reliable, and can guarantee the quality of communication."

It is this ability that enables Rongyun to serve leading companies in different fields such as Lufax, Longfor Real Estate, and New Oriental. It also cooperates with Zhiyuan Internet, Lenovo, iFLYTEK, Jinpeng Electronics, Wanhu Internet, China Science and Technology, and Cathay Pacific. Xindian etc. signed a contract to become a channel partner. According to the authoritative data report of iResearch, the market share of Rongyun instant messaging cloud has been ranked first for many years.

02

Rongyun can be expected in the future

Being selected as the Outstanding Service Provider of China's Government and Enterprise Industry in 2020, Yang Pan believes that this is due to two advantages of Rongyun: One is the mastery of core technology. "Although cloud communication capabilities can be built with the help of ready-made open source solutions, whether it can withstand large-scale concurrency is a big problem. Rongyun can stably support it through self-developed private communication protocols and microservice architecture."

The second is the ability of service enterprises. "For many Internet-born people with TO C business background, it is actually very difficult to serve TO B customers, because it involves the entire service system, methods, and timely response to customer needs, all of which require Experience. The Rongyun team has served many excellent companies. We know how to serve corporate customers well, and we have very strong empathy."

Chinasoft.com also learned that Rongyun just completed a series D financing of several hundred million yuan in the first half of this month. "Rongyun is so favored by capital, on the one hand, it is the benefits brought by the rise of 5G networks. Features such as low latency and large bandwidth will definitely derive more application scenarios." Yang Pan said.

On the other hand, Yang Pan believes that Rongyun itself has a first-mover advantage in overseas deployment. As early as 2016, Rongyun has begun overseas deployment. At present, Rongyun can export the overall solution of communication services to the countries and governments of the “Belt and Road”, and provide support for national-level communication projects with PaaS capabilities + application layer products.

At the same time, even under the influence of the epidemic, most companies around the world have lowered their revenue expectations for this year, and Rongyun has not been affected in the slightest. "We have now completed our revenue target for this year."

For the future, Yang Pan is full of confidence. "In the post-epidemic era, companies will introduce communication capabilities into more and more products and services. This market has just begun." And it makes Yang Pan more confident that Rongyun has won the trust of customers for localized projects. At the moment when Xinchuang is popular, Rongyun has been adapting localized CPUs, operating systems, middleware and databases since 2017 and 2018. "Now we have achieved full coverage of localization, and we are currently the largest, earliest and most extensive manufacturer in this field."

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