How much self-developed technology has accumulated for Tencent, which has been in existence for 22 years?
From data center and network construction, to database, storage, big data, etc., with the continuous development of business, Tencent has also had a deep accumulation in technology. Whether it is from the consumer Internet to the industrial Internet, or focusing on "new infrastructure," technology is the backbone of Tencent's strategic layout.
After the transformation of the industrial Internet, Tencent's self-developed technologies and businesses originally developed and used by itself began to export through Tencent Cloud. On the one hand, Tencent Cloud provides companies with basic technology products such as computing, storage, and networking, so that companies can avoid the worry of building their own IT infrastructure. On the other hand, Tencent Cloud also provides various tools such as artificial intelligence, big data, enterprise management tools, and SaaS services to help companies reduce costs and increase efficiency.
On September 11, at the native technology special session of Tencent Global Digital Ecology Conference 2020, Tencent Cloud concentrated on displaying its self-developed technology accumulation and product services in the field of new infrastructure and digital transformation, from self-developed servers to self-developed data centers. Then to self-developed cloud software, it unveiled the panorama of Tencent Cloud's self-developed technology. In the future, relying on a large amount of technology accumulation and massive user service experience, Tencent Cloud will also continue to accelerate the construction of a self-developed technology system to provide better cloud computing services for all walks of life.
Deeply cultivating information infrastructure, a global cloud vendor
Just as cloud computing is the information infrastructure of the new infrastructure, the data center is the underlying infrastructure of cloud computing.
According to Li Dianlin, senior architect of Tencent Cloud Data Center, in 2009, Tencent's first completely self-built ultra-large-scale data center settled in Tianjin Binhai, and since then began a rapid deployment across the country. At present, Tencent’s data center technology has developed to the fourth generation. The T-block product family developed by the company has standardized and commercialized the construction of data centers. Just like “building Lego blocks”, starting from leveling the site, it only requires The construction can be completed in 9 months. Through the use of core technologies such as high voltage direct current (HVDC), photovoltaics, indirect evaporative cooling, Tencent intelligent maintenance management, and full product construction and delivery, the overall energy saving is more than 50%, achieving high reliability, high flexibility, low PUE and low cost.
As the bottom layer of Tencent Cloud's massive business, Tencent's data centers are spread all over the world, operating more than 1 million servers. It is understood that Tencent Cloud will add multiple super-large data center clusters in the future, and plans to deploy more than one million servers.
In order to manage the data center nodes all over the world, Tencent Cloud also needs a powerful network. Tencent Cloud Network is a new type of network infrastructure built under the background of new infrastructure, and it has evolved to the 4.0 stage, supporting data centers, edge computing, and materials. The development of networking and other businesses, and its own businesses such as Tencent Video, WeChat, and games.
Wang Yachen, general manager of Tencent Cloud Networks, introduced that the core of Tencent Cloud Network 4.0 is based on NFV (Network Function Virtualization) and SDN (Software Defined Networking), and develops in a softer direction, with lower cost and higher reliability. For example, Tencent's self-developed data center switch, as the core equipment of the data center, has greatly reduced costs through centralized batch management, while reducing the equipment failure detection time from 90 seconds to 1 second; the self-developed open optical network can manage multiple vendors The power consumption of the optical and electrical layer equipment is reduced by about 50%; the construction of the distributed routing system separates the control, forwarding and routing platforms, realizing faster and smoother expansion of billion-level entries, which is also the core of Tencent Cloud Network part.
In August of this year, Tencent Cloud took the lead in announcing its latest progress in the field of 5G Internet of Things: Since the deployment of 5G products in 2018, Tencent has now built a full matrix of 5G products, and has also worked with mainstream equipment manufacturers and operators to provide comprehensive One-stop service capabilities for 5G solutions and promote the construction of an open 5G ecosystem. It is expected that by the end of this year, Tencent Cloud will complete the construction of 300 edge computing nodes to fully support Tencent's 5G businesses such as smart industry, parks, energy, education, car linkage, cloud games, 4/8k live broadcast services, and robotics.
Tencent Cloud Edge Computing Center T-Block
With the gradual rollout of 5G networks, edge computing has also developed rapidly. At the same time, the multi-system structure and equipment pose challenges for resource integration, scheduling, security, and operation and maintenance.
In response, Tencent Cloud's edge cloud has launched the IaaS product ECM, which provides external container and edge virtual machine services to integrate and virtualize a large number of heterogeneous devices, coordinate end-edge-cloud resource scheduling, and is also based on ECM Edge Container has developed the PCDN platform, and based on the ECM edge virtual machine, the RTC platform and cloud game platform have been developed. In addition to the self-developed business, it is also open to the industry. Zhu Liusong, head of Tencent Cloud edge computing technology, introduced that during the epidemic, online conferences and online education increased substantially, and many users rely on edge cloud resources to "resist" the surge in cloud demand.
It can be seen that in the field of infrastructure, Tencent's data center, cloud network and edge cloud together support Tencent Cloud's massive global business, as well as the rapid development of 5G technology and new infrastructure strategies.
Build a complete PaaS product system and provide overall solutions
Tencent Chairman and CEO Ma Huateng once said publicly, “Tencent does not consider cloud as an independent business, but as an entire platform strategy. By adopting Tencent Cloud’s solutions, users will accept and get the entire Tencent The platform is supported by Tencent’s decades of experience and capabilities.” Based on Tencent’s capability platform, the overall solution-oriented technical assistance for industry users through PaaS is also the core advantage of Tencent Cloud to outperform other competitors.
In the "Magic Quadrant for Cloud Infrastructure and Platform Services" report first released by the well-known international research organization Gartner a few days ago, Tencent Cloud was selected as the representative company of the Magic Quadrant, and it is one of the seven international vendors shortlisted in this Magic Quadrant. This means that Tencent Cloud IaaS and PaaS product capabilities have entered the world's top rankings.
Tencent Cloud’s PaaS capabilities have supported a large number of industrial Internet projects, the most representative of which is the smart government sector. In recent years, Tencent has supported the construction of a number of large-scale government service platforms at the national and provincial levels, and successfully created a number of "explosive" government service products. Among them, the national government service mini program has exceeded 100 million real-name users. The annual anti-epidemic "health code" supported 37 billion visits across the country, and the "Guangdong Provincial Affairs" applet in Guangdong Province exceeded 70 million real-name users, and supported the Guangdong "digital government" in the national provincial government and key cities online led by the National School of Administration In the survey and evaluation of government services, it won the first place for two consecutive years in 2018 and 2019. And these projects are inseparable from the support from Tencent Rio.
Tencent Rio is a new generation of digital infrastructure products launched for government agencies and large enterprises. It is also a set of trusted identity and application support middleware extracted by Tencent's enterprise application infrastructure team based on more than ten years of informatization practice. Products and supporting construction specifications. In the latest Wecity 2.0 product system released by Tencent Smart Government, Tencent Rio has been used as the foundation of the "integrated support platform", providing a full range of services for government services, government collaboration, community services, supervision, decision-making, and industries. In the fields of transportation, medical care, education, etc., Tencent Rio has also been used more and more widely.
Why can Tencent Rio support these government projects to achieve fruitful results? In the digital transformation of government agencies and large enterprises, digital middle office is the core, which can integrate resources, technology, public services and data. Tencent Rio was born to effectively establish a digital middle station. Tencent Rio is based on the overall idea of "integrated support". On the one hand, it can fully compatible and integrate customers' existing informatization foundations. On the other hand, it can bring customers the best practices of Internet companies in the field of informatization, focusing on solving the confusion. User identity, dispersed and heterogeneous applications, complex network access and other problems. The solution of these problems and the integration of user identity, application management, and network access control can greatly promote the establishment of digital middle-stage Provide flexible and diverse public services.
The billing system is also one of the core systems of enterprise online business. According to Bao Dongpo, head of technology of Tencent Mi Master, Mi Master (Tencent Billing) is an important technical capability that Tencent has continuously developed and iterated since its establishment. It supports our familiar business such as King Glory, Tencent Video, and Tencent Advertising. It has covered more than 180 countries and regions around the world, supported more than 250 payment channels, served over one million merchants, over 100 million paying users, and account custodial reached 10 billion.
If there is a problem with the billing system, it will bring huge losses to the enterprise's finances. However, during large-scale events such as e-commerce 618, mobile games 88 knots, etc., hundreds of thousands of concurrent requests will be received every second, which also affects billing. The system puts forward extremely high technical requirements. Master Mi used 16 years of experience to abstract the financial-grade billing core framework TDMesh, and export Paas services such as TDSQL, TDMQ, TDLedger, etc. On the basis of technology and service upgrades, Master Mi has gradually built an enterprise billing intelligent management solution with "receipt, payment, and management" as the core, helping enterprise customers achieve value upgrades and providing enterprises with comprehensive and reliable billing services.
Create a rich SaaS ecosystem and be a digital assistant
At the conference the day before, Qiu Yuepeng, vice president of Tencent and president of Tencent Cloud, pointed out that unlike traditional infrastructure construction, the biggest change in new infrastructure is the transition from hardware to software, and the value of SaaS-based enterprise services will become more prominent. .
In the native technology special session, there are also many native technologies derived from Tencent's self-developed and self-used technologies, relying on Tencent Cloud to help digitalization in the form of SaaS.
For example, Tencent Lexiang, a one-stop enterprise SaaS learning community platform, was launched internally in Tencent in 2008, condensing the essence of Tencent’s twelve years of organizational construction and management experience to "connect people and knowledge", "connect people and organizations", "Connecting people to people" is the core concept. Through 12 core applications such as documents, classrooms, exams, learning maps, live broadcasts, forums, voting, activities, blessings, points and certificates, it can meet the needs of enterprise knowledge management, learning training, cultural construction, Diversified needs such as employee care and internal communication provide industry-wide, multi-scenario solutions.
There is also the TAPD Tencent Agile R&D Collaboration Platform, which is a collection of Tencent's more than ten years of team collaboration concepts and agile R&D experience. It provides Kanban, online documents, mind maps, agile demand planning, iteration planning & tracking, task man-hour management, defect tracking Configurable functions such as management, continuous integration, continuous delivery & deployment, and precipitate professional solutions to improve team collaboration efficiency. A report released by TAPD recently shows that in the past year, users have completed more than 30 million collaboration tasks on TAPD and received about 115 million work reminders. With agile R&D and full-process management, TAPD has saved an average of nearly 25 for each user. Working days are equivalent to "one month's less work per person per year".
Tencent customer service was established in 2002. From the initial service of QQ, game lobby and other PC terminals, to later service to mobile Internet terminals such as WeChat and mobile games, with the explosive growth of service volume, Tencent customer service also focuses on manual services. Begin to use big data, AI and cloud computing to improve efficiency through intelligent customer service and intelligent assisted labor. According to Cheng Gang, senior director of Tencent customer service, Tencent customer service has opened up a professional cloud customer service SaaS platform, productizing its customer service platform capabilities accumulated for more than ten years, and helping companies build their own customer service platform with one click.
Tencent, which has mature operating experience in C-end products, also exports its operating capabilities through SaaS products. Tencent Mobile Push can provide companies with stable, fast, and high-reach push services, especially as a cloud-native product, which is based on Tencent Cloud Complete global basic capabilities, covering more than 200 countries and regions around the world, have served hundreds of thousands of APPs worldwide since it was developed and launched in 2013, covering more than 1.5 billion mobile devices per month, and the average number of push messages per day exceeds 50 billion.
There is also Tencent micro card, from the overall digital campus solution with electronic campus card as the core, to the Tencent micro card launched after the integration of unified identity authentication, unified portal, unified payment management, and big data analysis. Card, one-code communication and other functions, connect online and offline services of enterprises, provide smart logistics, employee services, administrative management and other solutions for various industries, and help enterprise informatization construction. Currently, it has covered manufacturing, Internet, transportation and other industries. , Has served Tencent, Shenzhen Airport, WeBank, Changhong Meiling, Nongfu Spring, Nestle and other customers.
"Tencent is positioning itself as a digital assistant. We will make a good toolbox and open the things we see without reservation for customers to choose. SaaS services such as Tencent Conference, Tencent Micro Card, Tencent Lexiang, TAPD, customers take Just use it when you come," said the relevant person in charge of Tencent.
From software to hardware, comprehensive security guarding
Security is the foundation of industry digitization. With the promotion and application of new technologies such as cloud computing, AI, and big data, black and gray products are also advancing with the times. Vicious security incidents are frequent, and even Tencent is threatened by attacks.
"The data of the black and gray products has been uploaded to the cloud, the storage cost has been reduced, and it is very resistant to beatings. Moreover, the black products have also begun to play AI. The verification code, face replacement, and live action have all been targeted by criminals and have formed a solid foundation. They use the differences in risk control capabilities between businesses to attack different businesses to grab profits.” According to gibbs, senior researcher of Tencent Cloud Security Strategy, Tencent Black Mirror has detected a mobile phone number and swept Tencent at least within 7 days. The eight businesses "sweeping wool" brought great troubles.
Tencent Black Mirror collects and organizes security information for the population, resources, tools, and techniques of black and gray products, and cooperates with various product teams to fight against black and gray products. In 2018, Tencent Black Mirror completed the unified middle-office service for black and gray production intelligence, and began to step out of Tencent to gather more industry partners to team up against black production. In 2019, Tencent Black Mirror won four awards in one fell swoop, and the first-hand intelligence rate was efficient. 100%. In the future, Tencent Black Mirror will focus on the three key development directions of monitoring black industry trends, digging out black production chains, and evaluating black and gray production tools to help the industry in team battles.
Facing the ever-evolving black and gray products, companies need more comprehensive security protection from software to hardware, and from the inside to the outside. For example, for the internal business operation of the enterprise, the Aegis system independently developed by the Tencent Cloud DDoS protection team engages in pre-attack detection and perceives in-process protection, cleaning and filtering, and then continues to operate safely after the event to form a closed-loop capability, ensuring the long-term protection of Tencent’s full-line business. Safe and stable operation. In recent years, the DDoS protection team has also actively introduced security big data and AI algorithms to upgrade the protection algorithms, and provided back-end technical support to third parties for Tencent Cloud DDoS high-defense products.
For the security protection on the enterprise cloud, the full-flow intelligent analysis PaaS platform developed by the Tencent Cloud Tianmu team directly designs the functions that rely on the kernel to be implemented in the kernel state, avoiding repeated switching between the application layer and the kernel state. With the help of Tencent's self-developed cloud server "Xingxinghai", the Tianmu PaaS platform further enhances the underlying security computing power, and realizes real-time management and control of millisecond-level processing of 10-Gigabit network two-way traffic, with a threat blocking success rate of 99.99%. With the help of AI technology, Continuously improve the security operation capabilities of the PaaS platform.
In offline scenarios, Tencent regards the AI technology of smart vision as the underlying core technology, and continues to expand and form AI+ solutions covering various scenarios, including smart cities, smart buildings, data centers, etc., through efficient collection and processing Video information ensures the safety of buildings and parks, and improves the efficiency of utilization of various resources. At present, Instant Vision has united with Tencent Cloud to export solutions to customers in various industries, and continues to explore the value of AI in the field of public welfare.
At present, falling has become an "invisible killer" that causes accidental injury or death of the elderly, especially the elderly who are alone are in danger at all times. The Tencent Instant Vision team launched the "Smart Fall Monitoring System" for senior users. When the system finds that the elderly has fallen, the system's camera will automatically recognize the elderly's posture, and promptly report to the police, so that the elderly can be treated in prime time. The characteristic of its intelligence is that the intelligent fall monitoring system will also determine whether the elderly is alone, and will only alarm when alone.
Technological innovation is the core vitality of cloud computing. Relying on data centers all over the world, Tencent combines cloud computing, big data, AI, security and other technologies with business scenarios to provide industry solutions from IaaS to SaaS. From self-developed servers to self-developed data centers, to self-developed cloud software, Tencent Cloud has made extensive deployments in the field of self-developed cloud computing technology.
Tencent Cloud is also continuously integrating its own resources and experience, accelerating the construction of a full-link self-developed technology system from the infrastructure layer to the application layer, and making a good technical reserve for new infrastructure.