"Technology is the number one key factor in today's enterprises, and this will only become more apparent in the coming years as more powerful innovations emerge." "Today, the most successful companies are turning cutting-edge machine learning and Internet of Things Technology is combined with disruptive IT architecture and super talent to create new ways of working-they have seen many benefits. "-Scott Buchholz, Deloitte Management Consulting Emerging Technology Research Director and Chief Technology Officer of Government and Public Services
The five key trends for 2020 in the report are:
1. Digital twins: connecting reality to the digital world
For a long time, the idea of using virtual models to optimize processes, products or services is not new. However, with the widespread use of more complex simulation and modeling capabilities, better interoperability, and the widespread use of digital simulation platforms and tools for IoT sensors and power system visualization, companies have gradually realized that creating more sophisticated and dynamic Digital simulation models become possible. We can see that digital twin technology can play an important role in improving production efficiency, optimizing supply chain, changing forecast domain maintenance, and effectively alleviating traffic congestion. More and more companies, especially those that have shifted from product sales to product + service bundling, or sales-as-a-service, are using digital twin technology extensively. With the continuous improvement of enterprise capabilities and maturity, we can foresee that more companies will use digital twin technology for process optimization, data-driven decision-making, and design of new products, new services, and business models. In the long run, to unlock the full potential of digital twin technology, all systems and data in the entire ecosystem need to be integrated.
2. Architecture Awakening
More and more technology and chief executives are gradually realizing that at this moment, science in the field of technical architecture is more strategically important than ever. In fact, in order to remain competitive in a market disrupted by technological innovation, mature companies need to continuously improve their architectures-this process can begin by changing the role of technical architects in the enterprise. In the coming months, we look forward to more companies moving architects from traditional ivory towers to new positions. These talented but underutilized technical talents will participate in the system operation by taking on the responsibilities of services and systems. The purpose of this transition is very clear: arrange the most experienced architects where they are most needed, for example, to join a software development team that designs complex technologies. At the same time, increasing the training of architects and enhancing their strategic value across the enterprise will help to transform the function of this IT position into a competitive advantage in the digital economy.
3. Technical ethics and trust
In the ever-changing trend, Pioneer companies are increasingly aware that every aspect of technology within the company may become the key to gaining or losing trust. For them, trust is a key corporate goal, not just compliance or public relations issues. Today, trust is an all-round commitment of pioneer companies, ensuring that all aspects of the company's technology, processes and personnel can work together to maintain the high level of trust expected by many stakeholders. Business leaders have also begun to reassess how their strategies in products, services, and related fields such as data management, partnerships, and employee training build trust. CIOs have also emphasized "technical ethics" and developed a set of tools to assist companies: when companies need to introduce and use disruptive technologies, they can accurately understand the moral dilemma. At the same time, leaders who embody corporate values and technical ethics throughout the enterprise are showing the world their commitment to "do good", which helps build long-term mutual trust with stakeholders.
4. Human experience platform
More and more artificial intelligence (AI) solutions-to be called "emotional computing" or "emotional AI"-are redefining the way we feel about technology. In the next few months, more companies will actively respond to the growing and unmet needs of AI technology, so as to better understand human interaction and interact with humans. Looking back at history, computers have been unable to link events to human emotions or emotional factors, but this situation is changing because innovators are currently adding emotional intelligence (EQ) to technology IQ (IQ) on a large scale. The human experience platform is a combination of artificial intelligence technology, human-centered design and current neurological research, so as to be able to recognize people's emotional state and background content, and then make appropriate responses. In fact, the ability to use human intelligence platforms for cognition and large-scale use of emotional data is indeed an important opportunity for the future development of enterprises.
5. The future of finance and IT
At the same time that technology strategy is becoming a core part of an enterprise's business strategy, people's requirements for improving results have also increased. In order to achieve this goal, we believe that more and more leaders in the IT and finance fields will work together to design flexible processes and methods, and conduct management and innovation at agile speed. Whether it is to support innovation, resist subversion, or achieve digital transformation, IT needs financial support in order to reflect on and effectively govern technological innovation, adapt to agile methods, and obtain innovation capital. At the same time, avoid the transition to new financial, budgeting and accounting processes that support innovation overnight. But for CIOs and CFOs, they have a strong incentive to find ways to effectively fund innovation. Some companies have begun to adapt to this trend and vigorously explore various possibilities in the future. They are in a leading position, and are likely to take the lead in enjoying the competitive advantage brought about by financing financed innovation at an agile pace.
