ccxml整合voicexml


参考例子:http://docs.voxeo.com/ccxml/1.0-final/frame.jsp?page=createcall.htm

实现的功能(步骤或者是ccxml的执行顺序):先是进入ccxml,接着是进入到voicexml进行选择某个服务的对话,结束之后传递某个变量给ccxml,然后利用ccxml来进行转接电话
注意要点:
1、由voicexml传递的参数必须在ccxml和voicexml中都有声明
2、在voicexml中的参数声明是<var name="phoneNumber" expr="session.connection.ccxml.values.phoneNumber"/>
3、在ccxml中要有状态状态转移,在这个例子中使用的是initState变量,一步一步赋值,
4、在ccxml中要有event="connection.progressing"
5、在ccxml中的dest="'tel:+14087168081'"中的电话号码参照dest的规则
6、要拨的电话号码不能说中国大陆的,座机和手机都不支持(因为使用的voxeo),这里我只是用的美国的座机电话试的,800的电话不行
7、这不是标准的ccxml,这是基于voexo上的ccxml
8、查看log的日志也需要在voexo的网页上去查看
9、我是使用skype和google voice进行的测试

下面是ccxml(使用的是voxeo的东西)
<?xml version="1.0" encoding="UTF-8"?> 

<ccxml version="1.0" xmlns:voxeo="http://community.voxeo.com/xmlns/ccxml">
  <var name="inboundID"/> 
  <var name="outboundID"/> 
  <var name="initState" expr="'state1'" /> 
<var name="phoneNumber" expr="'defaultvalue'"/>

  <eventprocessor statevariable="initState"> 
    <transition state="state1" event="connection.alerting"> 
      <log expr="'***** INBOUND CONNECTION ALERTING *****'"/> 
      <assign name="inboundID" expr="event$.connectionid" /> 
      <accept connectionid="inboundID" /> 
      <assign name="initState" expr="'state12'"/> 
    </transition> 

 <transition state="state12" event="connection.connected"> 
      <assign name="initState" expr="'state2'"/> 
      <log expr="'***** voicexml excute *****'"/> 
	  <dialogstart src="'Haitao3.vxml'" namelist="phoneNumber"/>
    </transition> 

    <transition state="state2" event="dialog.exit"> 
      <assign name="initState" expr="'state3'"/> 
      <log expr="'***** CONNECTION.CONNECTED: INBOUND *****'"/> 

	<if cond="event$.values.phoneNumber == 'others'">
    	<createcall dest="'tel:+14087168081'" callerid="'1112223333'" connectionid="outboundID" timeout="'30s'"/>  
	<else />
     		<exit/>
     	</if>

    </transition> 

    <transition state="state3" event="connection.progressing"> 
      <log expr="'***** CONNECTION.PROGRESSING *****'"/>  
      <assign name="initState" expr="'state4'"/> 
    </transition> 

    <transition state="state4" event="connection.connected"> 
      <assign name="initState" expr="'state5'"/> 
      <log expr="'***** CONNECTION.CONNECTED: INBOUND *****'"/>  
      <join id1="inboundID" id2="outboundID" duplex="'full'"/> 
    </transition> 

    <transition state="state5" event="conference.joined"> 
      <log expr="'***** CONFERENCE JOINED: INBOUND LEG TO OUTBOUND LEG *****'"/>  
    </transition> 

    <transition event="connection.disconnected"> 
      <log expr="'***** CONNECTION.DISCONNECTED *****'"/>  
      <exit/> 
    </transition> 
    
    <transition event="error.*">
      <log expr="'CRIKEY AN ERROR HAS OCCURED: (' + event$.reason + ')'"/>
      <exit/>
    </transition>
  </eventprocessor> 
</ccxml>



下面是voicexml,这里主要是有几个选项,基本上这里放的都是录音

<?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.0">
<var name="phoneNumber" expr="session.connection.ccxml.values.phoneNumber"/>

	<menu dtmf="true">
		<prompt>
			<audio src="welcome.wav">
		    </audio>
			<enumerate>
				<audio src="main1.wav"></audio>
				<audio src="main2.wav"></audio>
				<audio src="main3.wav"></audio>
			</enumerate>
		</prompt>
		<choice next="#Shopping">Shopping</choice>
		<choice next="#complain">complain</choice>
		<choice next="#others">others</choice>
		<noinput> Please say one of <enumerate/>
		</noinput>
		<nomatch> 
			<audio src="notunderstand.wav"></audio> 
			<audio src="main1.wav"></audio>
			<audio src="main2.wav"></audio>
			<audio src="main3.wav"></audio>
		</nomatch>
	</menu>
	<form id="Shopping">
		<block>
			<audio src="welcome.wav"></audio>
		</block>
		<record name="msg" beep="true" maxtime="5s" finalsilence="1000ms" dtmfterm="true" type="audio/x-wav">
			<prompt timeout="5s">
	         <audio src="whatbuy.wav"></audio>
	       </prompt>
			<noinput>
	         <audio src="tryagain.wav"></audio>
	       </noinput>
		</record>
		<block>
			<prompt>
	          <audio src="whatbuy.wav"></audio>
	          <audio expr="msg"/>. 
	          
  			  <audio src="goodbye.wav"></audio>
  			  <exit namelist="phoneNumber"/>
	       </prompt>
		</block>
	</form>
	
	<form id="complain">
		<record name="msg" beep="true" maxtime="5s" finalsilence="1000ms" dtmfterm="true" type="audio/x-wav">
			<prompt timeout="5s">
	         <audio src="whatcomplain.wav"></audio>
	       </prompt>
			<noinput>
	         <audio src="tryagian.wav"></audio>
	       </noinput>
		</record>
		<block>
			<prompt>
          		<audio src="takecomplain1.wav"></audio>
          		 <audio expr="msg"/>
          		 <audio src="takecomplain2.wav"></audio>.
          		
          		<audio src="goodbye.wav"></audio>
          		<exit namelist="phoneNumber"/>
       </prompt>
		</block>
	</form>
	<form id="others">
		<block> 
			<audio src="otherselect.wav"></audio>
			
      		<audio src="goodbye.wav"></audio>
      		<assign name="phoneNumber" expr="'others'"/> 
			<exit namelist="phoneNumber"/>
		</block>
	</form>
	
</vxml>

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转载自canofy.iteye.com/blog/790613