Two questions on a range of large-scale information systems project management
Project Scope Management includes the preparation of scope management plan, gathering requirements, define the scope of the project, to create a work breakdown structure, to confirm the scope and range control and a series of processes, to ensure the success of the project to achieve the necessary work to complete the project contains one and only. Define and control the scope of project management focused content, which includes what, what, and how to monitor changes in the scope and so is not included.
Please "large-scale information systems project scope management" in the title, are discussed from the following three aspects:
1. Summary description of the work you are involved in large-scale information systems project (the project background, project size, sponsor, purpose, project content, organization, project cycle, product delivery, etc.) has managed, and explains in which you undertake.
2. Around the following points, the actual situation of project management discuss your understanding of the project scope management.
( 1) confirm the significance of the project scope of project management.
( How the main activities 2) project scope management is carried out? What needs basis, which tools to use, what results submitted?
3. Please combine information system project papers mentioned, it is how you manage the range of (specific approach can be described), and summarize your feelings and experiences.
Written on paper answer sheet of paper are as follows:
Abstract
April 2015, I participated in the "Clinical Information Integration Platform" XX Hospital, and served as project manager for the construction side . This project IHE, DICOM, HL7 and other international standards, standardized information model, data types and medical terms, using proven open interfaces, adapters, messaging middleware engines and industrial products, the hospital HIS, electronic medical records, test information, image management, electrophysiology management system was comprehensive in-depth integration, the clinical decision-making, science and operations management and other advanced applications has been significantly developed. The project in March 2016 through the acceptance of the on-line operation , access to the hospital's praise , the project was a complete success. In this paper, my practical experience to the project as an example, discusses the information system project construction process scope management , elaborated mainly from the following aspects: planning scope management, requirements gathering, definition, create WBS, confirming range the control range, etc., to effectively improve the scope of the management level, to meet stakeholder needs and expectations .
Thesis text
XX Hospital as the region has a long history of well-known top three hospital , outpatient, hospitalization rates has been at the forefront of the regional hospital rankings, for which XX hospital as early as ten years ago began to information technology, from the early settlement charge of information technology to the current electronic medical records, information-Nobu tentacles to various departments throughout the hospital. However, due to the complexity of the hospital business and historical reasons, at present there are a variety of heterogeneous systems dozen, manufacturers and standards of each system is different, and sharing of information is difficult to be compatible, there is information island phenomenon, various sections of the data communications business sometimes need to use manual signing the form, not only inefficient, but also a waste of resources supplies, there is often an error occurs, the impact of hospital-wide systems integration, integration and expansion, the hospital restricted to digital hospital, the hospital's intelligent development of. In this context, XX hospital invested 4 million budget for public bidding, procurement "clinical information integration platform" to transform, integrate, integrate and extend existing information systems, the company's solutions for the client's approval, and fortunately in nominal suppliers. After signing the contract, I was appointed project manager for the company's project, lead the team for the project implementation and management.
The goal of the project is to achieve the various departments of the hospital clinical information systems, the use of advanced computer networks, network database, AIE technology, electronic medical records is integrated into the core of "integration" portal platform that enables a variety of clinical activities document data, image data to achieve collection, storage, processing and full sharing of digital, computer means of managing inpatient treatment of the whole process, completely changed the clinical records, report on the status of various types of paper single-use, accurate clinical diagnosis and treatment of health care clinical information. Make patient care more timely, more accurate, and improve work efficiency and service quality of health care, reduce medical errors, in order to achieve service idea of "patient-centered".
Since the system has a large scale of construction, the construction of the tight schedule (construction period of one year), the stakeholders involved and more involved in the project members and more features, in order to ensure that the project successfully completed, I set up a project organization structure strong matrix, by effective project management, in particular, is an excellent range of management , led by all members of the project team after fighting to get a good performance, the success of the project. This article will focus on the project scope management focused discussion .
First, brainstorming, preparation of scope management plan
Do whatever needs to plan, before the scope of the project management work carried out also need to develop a full program of work. I called the team together and invited the company's internal project management experts, use of existing organizational process assets , to develop a particular circumstances of this project , " project scope management plan " to provide We develop a "scope management plan," the general content is: how to define the scope, recognition and control, and how to break down the WBS.
Second, gathering requirements and define the scope of the project
In terms of gathering requirements and define the scope, I used questionnaires, interviews, access to historical data and other methods. "Clinical Information Integration Platform" is a more complex information system, even inside the hospital staff may not know much about this, so this stage, I put the focus on the needs of the project , first of all I suggest that the leadership of the hospital in full hospital held a mobilization meeting, the meeting leader to clarify the importance of this project for the development of the hospital, requiring all departments departments actively cooperate, I also take this opportunity to introduce my project team throughout the hospital, communication for future users interactive out of a solid step forward. After that, my team members down to the department, were analyzed for a variety of different medical systems business, the existing processes, information, data exchange and other issues by business classification records, combined with our company's products to customers describe whether future to cover their needs. Hospital Information Branch is the focus of our stakeholders, to obtain the most current system problems and demand from the information department of my door, in order to maximize the integrity reflect the scope of the definition, I also invite other relevant information department and hospital staff to observe our success stories and prototype demonstration , so as to achieve a consensus on the scope of the project. Finally, I and team collate the constraints of the project, assumptions and other materials together form the detailed project scope statement, and was recognized by the hospital to ensure that the scope of control project development, but also provides the basis for decisions for the project management.
Third, create a WBS
Due to the complexity of the project, on the recommendation of experience and expertise, I am deeply aware of the work to create a WBS can not step, will inevitably be changed and refined, so I adopted the "rolling" method of decomposition, and first decomposition detailed scope of the content of the last six months, and then break down than the general content of the second half. I use existing WBS work templates and other resources combined with the characteristics of the project, according to the product structure of the decomposition of the first layer and the second layer decomposition of the life cycle, the composition of this top-down refinement, the project deliverables the results are divided into small, can be managed work packages. According to the characteristics within the team, I put in work packages and team members do docking, whether the Working Group and the persons responsible. Work breakdown structure of the project content clear and specific responsibilities, the hospital has been recognized and accepted.
Fourth, the scope verification
To speed up the scope of the project schedule and control project, the project I used way stage of acceptance. For example, generally held a more formal meeting at milestone points, non-point milestone usually by way of face to face communication, although doing so increases their workload, but for the last time through the completion and acceptance is very favorable. We set up a server platform integrated clinical information needed for a virtualized environment, the hospital invited acceptance confirmation, the equipment put into formal operation, provides basic computing resources for the project in the software system.
Fifth, the scope of change control
Even the best plans and work breakdown structure impossible immutable, information system itself has a certain degree of complexity, in particular, the project belongs to the class information systems integration platform, so to avoid the change is completely impossible , the key question is if the change effective control. To this end, after I communicate with the hospital leadership, was established change control board, committee comprising members of our team, the hospital leadership, department representatives, etc., and the corresponding project management training. Through training and exchange, the hospital staff project management knowledge, business knowledge of our staff have been improved, enthusiasm for work also increased. In these project management knowledge, business knowledge to help the hospital, whether to approve the change can be very accurate determination is obtained, so that is to meet the reasonable needs change, and control the project scope to ensure the smooth progress of the project.
Because of the need to integrate third-party systems often upgrades and modifications, within this team, I also configuration management, software requirements, rights of team members, and so do the unified version management and tracking.
Experiences
And actively cooperate with all efforts by the hospital project team, XX hospital "clinical information integration platform" project in March 2016 passed the inspection, the system after the line opened the hospital's various medical systems to achieve heterogeneous data exchange, standard data storage, the hospital's medical efficiency and management level on a new level, and the idea of using big data to help hospital for operational decisions and scientific research, a big step to the wisdom of the hospital, the hospital for this leadership to our team to evaluate height. Although the project has achieved good results, but there are areas for improvement, such as: on the outside the project boundary may be what the job description was quite rough, if the "scope statement" should not be included in the project of the scope of work more fine point in the description, you can easily rule out some changes to the requirements of customers, avoid unnecessary disputes . Keep in mind the lack of lessons learned, I believe that through continuous accumulation and tireless efforts, our information systems project management skills will be able to continuously improve.